CitiClub Hotel Melbourne, near Bourke Street Mall and Crown Casino, offers a vibrant retreat. Explore the rooftop terrace, dance the night away at the nightclub or grab a coffee in the cafe. With happy hour at CQ UPSTAIRS and helpful staff always available.
Placing you just steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.
Languages
Chinese (Mandarin), English, Hindi, Thai, Vietnamese
At a glance
DONE
Hotel size
71 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured onsite self parking (AUD 40 per day)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
What to do
Rock climbing nearby
Working away
Business center
5 meeting rooms
Conference center (5382 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Refundable deposits
Deposit: AUD 100.00
Breakage deposit: AUD 200 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Parking
Secured self parking costs AUD 40 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
Frequently asked questions
Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers alfresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central. Travelers love the hotel's prime location.
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CitiClub Hotel Melbourne Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Nightclubs
Bathroom
Cities
Restaurant
Building
Events
Reviews
8/10 Good
Jul 27, 2025
Nice, clean room with a comfortable bed, which is the most important thing really.
It is worth mentioning that there is no gym on-site and room service is also not available
Anders
Anders, 1-night trip
6/10 Okay
Apr 25, 2025
Good for an overnight stay and close transport.
Stephen
Stephen, 1-night trip
10/10 Excellent
Jul 13, 2025
Very nice hotel, the only let down even on the top floor you still hear the nightclub
Christopher John
Christopher John, 1-night trip
10/10 Excellent
Mar 16, 2025
Perfect location for visitors. Within walking distance of nice eateries, shopping, transportation and even a miniature grocery store
Kelvin
Kelvin, 4-night trip
8/10 Good
Mar 21, 2025
Nice Stay
Hotel was older but well kept and very nice. Located in down town area and a couple blocks from a major shopping area.
DONALD
DONALD, 2-night trip
10/10 Excellent
Apr 13, 2025
The rooms were terrific, large , spacious and comfortable.
Even got a dental pack with toothbrush and toothpaste, that was lovely.
Warren
Warren, 1-night trip
8/10 Good
Jan 20, 2025
Really convenient and nice clean, quiet rooms.
Frances
Frances, 1-night trip
8/10 Good
Jan 24, 2025
We have stopped here before and find it a good place to stay. Convenient to everything and staff excellent
Helen
Helen, 3-night trip
6/10 Okay
May 5, 2025
Room was good for what l paid but sadly l could hear through the walls with people talking and overhead phone calls so not the best nights sleep. Staff were very matter of fact and not welcoming and just the minimum interaction. Bed was nice and great central location.
Christopher
Christopher, 1-night trip
6/10 Okay
Apr 27, 2025
Good location, but was dusty and the exhaust in the shower was clogged and didn't work. Bathrooms are cramped, but room was a good size.
Ann-Maree
Ann-Maree, 3-night trip
10/10 Excellent
May 8, 2025
We got to the City club early and asked to leave our bags there before check-in and they let us check-in earlier. Thanks to the lovely staff member.
Adrian
Adrian, 1-night trip
4/10 Poor
Jun 14, 2025
NOISE FROM PEOPLE ACROSS MY ROOM IN THE EARLY HOURS OF MORNING.COULDNT SLEEP AT ALL.
victor
victor, 1-night trip
10/10 Excellent
May 3, 2025
Good
Man Hin
Man Hin, 2-night trip
8/10 Good
Mar 20, 2025
Comfortable bed and large room. Friendly stafff in a good location.
Bathroom, corridors and lobby could do with some refurbishment,
Sarah
Sarah, 2-night trip
10/10 Excellent
Jan 16, 2025
Nice stay
Great position in city close shops and restaurants and theatres. Hotel was clean and bedding was comfortable.
William
William, 1-night trip
10/10 Excellent
Mar 30, 2025
Highly recommend
Excellent location in the heart of Melbourne CBD, close to trams and Bourke St Mall. Easy check-in and received an upgrade upon arrival which was a lovely bonus!
Everything most happy with.
margaret
margaret, 1-night trip
8/10 Good
Apr 23, 2025
The staff were so friendly, and the hotel is convenient to shops, restaurants and city sights.
The room is comfortable but showing its age and wifi wasn’t great. Unfortunately, a nightclub next door is loud on the weekend - which the hotel can’t control.
Jodie
Jodie, 4-night trip
10/10 Excellent
Oct 6, 2024
Good location and nice staff at the hotel
Do Jun
Do Jun, 4-night trip
10/10 Excellent
Dec 8, 2024
Perfect location and easy to access
Craig
Craig, 1-night trip
8/10 Good
Mar 16, 2025
Room and general facilities were good but it was noisy at night.
Gavin William
Gavin William, 1-night trip
10/10 Excellent
Jan 17, 2025
Good location and easy distance to everything. Comfortable bed.
John
John, 1-night trip
8/10 Good
Nov 17, 2024
Good location and hotel is in good condition. Bed was comfortable and staff were helpful.
Bre
Bre, 1-night trip
10/10 Excellent
Feb 16, 2025
Great everytime
Josh
Josh, 3-night trip
10/10 Excellent
Jul 21, 2024
It was a great stay
Cobi
Cobi, 2-night trip
8/10 Good
Mar 6, 2025
A lovely clean and spacious room. The bathroom is a bit on the older side and is due for a revamp, especially the bath!
It's in a location very convenient to shops, food and public transport.