With a picturesque riverfront setting, Hôtel Quai des Pontis offers a haven for relaxation and entertainment. Enjoy the sun-kissed garden, unwind at the bar or take advantage of an arcade/game room. The helpful staff has left a lasting impression on previous guests.
Located near a train station, Hôtel Quai des Pontis is a great choice for a stay in Cognac. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.
Languages
English, French, Portuguese, Spanish
At a glance
DONE
Hotel size
35 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:30 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Traveling with children
Playground
Children's games
Fence around the pool
What to do
Foosball
Table tennis
Bicycle tour information
Bicycle rentals nearby
Golf lessons nearby
Kayaking nearby
Winery tours nearby
Fishing nearby
Working away
Meeting rooms
Services
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Piano
Seasonal outdoor pool
Banquet hall
Dock
Outdoor entertainment area
Walkway to water
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible vanity height (inches): 34
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Visual alarms in hallways
Hand-held showerheads
Grab bar in shower
Shower grab bar height (inches): 35
Roll-in shower
Roll-in shower width (inches): 59
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from June to September
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac
Frequently asked questions
Does Hôtel Quai des Pontis offer free cancellation for a full refund?
Yes, Hôtel Quai des Pontis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Quai des Pontis?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hôtel Quai des Pontis?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hôtel Quai des Pontis?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Quai des Pontis?
Check-in start time: 4:00 PM; Check-in end time: 9 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Hôtel Quai des Pontis and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a garden.
What's the area around Hôtel Quai des Pontis like?
Hôtel Quai des Pontis is located by the river, a short 3-minute walk from Château de Cognac and 7 minutes' walk from Hennessy Cognac Company.
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Hôtel Quai des Pontis Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Ambience
River
Reviews
10/10 Exceptional
Jul 26, 2025
Cognac stay
Great hotel and a really nice experience to visit Cognac
Hans
Hans, 2-night trip
10/10 Exceptional
Apr 9, 2024
Quick, easy check in with friendly, professional staff.
Michael
Michael, 1-night trip
10/10 Exceptional
Sep 5, 2024
En route to the south
What a find. Absolutely charming hotel and very friendly
Richard
Richard, 1-night trip
10/10 Exceptional
Jul 31, 2022
Perfect hotel, in every way.
Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Paul
Paul, 1-night trip
10/10 Exceptional
Apr 29, 2024
Great stop for cyclists
arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Sara
Sara, 1-night trip
8/10 Very good
Jul 15, 2023
Perfect location
Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Gideon
Gideon, 1-night trip
10/10 Exceptional
Jul 29, 2025
Toujours parfait
De nombreux séjours dans cet établissement. L’equipe est adorable, toujours prête à rendre service. C’est un plaisir d’y retourner.
desarnaud
desarnaud, 2-night trip
10/10 Exceptional
Jul 29, 2025
Magnifique
Très bel emplacement et bel hôtel
Christine
Christine, 1-night trip
8/10 Very good
Jul 28, 2025
Manuel
Manuel, 2-night trip
10/10 Exceptional
Jul 25, 2025
Excellent Hotel au calme avec grand jardin
Verified traveler
1-night trip
8/10 Very good
Jul 23, 2025
Gøyt konsept, men rommet vi hadde var et veldig gammel rom, som bar preg av den var pusset opp. Golvet knirket og ristet når du gikk. Synes synd for de som bodde under oss, for det bråkte mye npr du selv bare gikk. Bassemget veldig lite i forhold til hvordan det så ut på bildet. Frokosten var faktisk veldig bra. Var valuta for pengene. Ellers var belighheten kjempe fint, og veldig flott område rundt om hotellet.
Frode
Frode, 2-night trip
10/10 Exceptional
Jul 18, 2025
Lovely place
Neil
Neil, 2-night trip
10/10 Exceptional
Jul 18, 2025
Damien
Damien, 1-night trip
10/10 Exceptional
Jul 16, 2025
Så fint vid floden. Lugnt och skönt, fint och grönt.
Anna
Anna, 1-night trip
10/10 Exceptional
Jul 13, 2025
Personnel adorable
Bien localisé avec un parking. Les chambres sont ok, la literie excellente. Le personnel est absolument charmant et fait tout pour rendre service
desarnaud
desarnaud, 2-night trip
8/10 Very good
Jul 5, 2025
JF
JF, 1-night trip
10/10 Exceptional
Jun 24, 2025
Liam
Liam, 1-night trip
10/10 Exceptional
Jun 23, 2025
Celine
Celine, 1-night trip
8/10 Very good
Jun 16, 2025
Coralie
Coralie, 1-night trip
10/10 Exceptional
May 31, 2025
Parfait 10/10
Patricia
Patricia, 1-night trip
10/10 Exceptional
May 18, 2025
Ganz gut
Scévole
Scévole, 1-night trip
10/10 Exceptional
May 7, 2025
Top
Excellent séjour comme à son habitude
Le confort des champs et la literie est parfait dans un parc au calme.
Eddie
Eddie, 1-night trip
10/10 Exceptional
May 6, 2025
Endroit à découvrir absolument
Pause pro en bord de Charente. Idéal pour décompresser!
David
David, 1-night trip
10/10 Exceptional
Apr 21, 2025
Excellent
Super nuit passé en cabane avec vu sur la riviere. Petit dejeune en terrasse complet et bon. Sdb un peu petite mais le logement est confortable (le lit, top!), bien équipé. Manque peut être 2 chaises longues sur la terrasse
Environnement paysagé très agréable
Personnel à l’accueil agreable et efficace.
Un super séjour, trop court.