The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness center or take a dip in the indoor pool. Apartments feature bonuses like kitchens and washers/dryers, along with fireplaces and balconies. Fellow travelers say great things about the helpful staff.
Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive
Restaurants
McDonald's - 8 min drive
Blind Elk Tap Room - 11 min drive
Banner Elk Cafe - 11 min drive
5506' Skybar - 21 min drive
Kettell Beerworks - 13 min drive
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Highlands at Sugar
The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness center or take a dip in the indoor pool. Apartments feature bonuses like kitchens and washers/dryers, along with fireplaces and balconies. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Property size
57 apartments
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
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Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Ski
Downhill skiing and snowboarding nearby
Pool/Spa
Indoor pool
Hot tub
Internet
Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Playground
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Dishwasher
Cookware/dishes/utensils
Toaster
Coffee/tea maker
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Hair dryer
Towels provided
Free toiletries
Living spaces
Fireplace
Entertainment
Flat-screen TV with satellite service
Pool or billiards table
Arcade/game room
DVD player
TV in a common area
Games
Outdoor areas
Balcony
Barbecue grill
Laundry
Washer/dryer
Laundry facilities
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Local maps
Guidebooks/recommendations
Iron/ironing board
Phone
Front desk (limited hours)
Restaurant dining guide
Vending machine
No housekeeping
Fireplace in lobby
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
First aid kit
General
57 rooms
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations
Frequently asked questions
Is there a pool at The Highlands at Sugar?
Yes, there's an indoor pool.
Are pets allowed at The Highlands at Sugar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Highlands at Sugar?
Yes, there's free self parking.
What are the check-in and check-out times at The Highlands at Sugar?
Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at The Highlands at Sugar and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Highlands at Sugar also has a fitness center and an arcade.
Does The Highlands at Sugar have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does The Highlands at Sugar have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around The Highlands at Sugar like?
The Highlands at Sugar is located a short 13-minute walk from Sugar Mountain Resort.
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Reviews
The Highlands at Sugar Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.2
Location
8.6
Staff & service
8.0
Eco-friendliness
7.6
Property conditions & facilities
Popular mentions
View
Room
Location
Kitchen
Furniture
Service staff
Amenities
Hot Tub
Family friendly
Apartment
Reviews
10/10 Exceptional
Jun 15, 2025
Love it here!
We come here everytime we're in town. Great value, friendly staff beautiful views!
CORINNE
CORINNE, 1-night trip
8/10 Very good
May 27, 2025
A wonderful older property with great amenities.
Erik
Erik, 2-night trip
10/10 Exceptional
Feb 27, 2025
great location and value.
Michael
Michael, 1-night trip
10/10 Exceptional
Feb 16, 2025
Great stay! And a short drive to the ski resort which made the trip enjoyable
Lorin
Lorin, 2-night trip
10/10 Exceptional
May 29, 2025
Beautiful serene Mountain View. Grocery and restaurants within 5 min not walkable but driving. Staff was very friendly. Apartment was very clean and I would definitely recommend
Angela
Angela, 1-night trip
10/10 Exceptional
May 29, 2025
Love Highlands at Sugar
This property is older but we like it's authenticity. The staff is pleasant, the unit is very spacious and the views are spectacular. Its our 3rd visit and we'll be back!
CORINNE
CORINNE, 1-night trip
10/10 Exceptional
Mar 13, 2025
If you are going to sugar mountain skiing great place to stay 2 minute drive to ski area parking lot.
Paul
Paul, 3-night trip
10/10 Exceptional
Mar 18, 2025
Big rooms, cool balcony, clean and usable kitchen!
Mariia
Mariia, 2-night trip
10/10 Exceptional
Feb 24, 2025
Awesome place
It was great, the staff were helpful. The views were awesome.
Verified traveler
2-night trip
10/10 Exceptional
Jan 31, 2025
I like the building with the pool, hot tub and games, everything was real cozy
Matthew
Matthew, 3-night trip
10/10 Exceptional
Jan 5, 2025
That is my second time over there, and this place is awesome!
Ligia Helena
Ligia Helena, 2-night trip
8/10 Very good
Feb 20, 2025
Close, clean, and properly priced.
Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Lauren
Lauren, 2-night trip
8/10 Very good
Feb 16, 2025
Hot tube and pool tables were nice
barry
barry, 2-night trip
10/10 Exceptional
Jan 12, 2025
Nice having the veiw and the fire plave and being so close to the snowboarding area
gar
gar, 2-night trip
10/10 Exceptional
Dec 26, 2024
Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Felcy pavithra
Felcy pavithra, 3-night trip
10/10 Exceptional
Jan 15, 2025
Amazing property for
The money
Simon
Simon, 3-night trip
8/10 Very good
Feb 2, 2025
It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Michael
Michael, 2-night trip
10/10 Exceptional
Jan 16, 2025
Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Atanas
Atanas, 2-night trip
10/10 Exceptional
Feb 14, 2025
Perfect
Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
ben
ben, 2-night trip
6/10 Good
Jun 15, 2025
The swim pool did not look clean the hot tub. The Jets didn’t work and it looked like it was molded. It was so old ,did not realize they did not have air conditioner. We were on the bottom floor. Needless to say it was a bit hot thank goodness it wasn’t in July or August that we stay there.
Hattie
Hattie, 1-night trip
10/10 Exceptional
Feb 24, 2024
Such a cozy nice stay!
Layla
Layla, 3-night trip
8/10 Very good
Feb 24, 2025
Gives you the cabin feels. Perfect for a Ski trip!
The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.