In the heart of West London, Dorsett Shepherds Bush offers a warm welcome with an on-site Asian cuisine restaurant, Shikumen. With dry cleaning services, luggage storage and multilingual staff at your disposal, guests can unwind at the 24-hour gym or connect to WiFi in the comfort of their room.
Westfield London Shopping Centre - 10 min walk - 0.9 km
Kensington High Street - 20 min walk - 1.7 km
Olympia Conference and Exhibition Centre - 20 min walk - 1.7 km
Hyde Park - 8 min drive - 5.2 km
Getting around
Heathrow Airport (LHR) - 30 min drive
Luton Airport (LTN) - 40 min drive
Farnborough (FAB) - 45 min drive
London City Airport (LCY) - 76 min drive
Gatwick Airport (LGW) - 77 min drive
Shepherd's Bush Station - 7 min walk
Kensington (Olympia) Station - 16 min walk
Kensington (Olympia) Underground Station - 18 min walk
Shepherd's Bush Market Underground Station - 3 min walk
Goldhawk Road Underground Station - 5 min walk
Shepherd's Bush Underground Station - 6 min walk
Restaurants
The Hoxton, Shepherd’s Bush - 1 min walk
The Defectors Weld - 2 min walk
Pictures - 1 min walk
Tian Fu - 2 min walk
Shikumen - 1 min walk
About this property
Dorsett Shepherds Bush
When you stay at Dorsett Shepherds Bush, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant Spice Gallery, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: Shepherd's Bush Market Underground Station is 3 minutes away and Goldhawk Road Underground Station is 5 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2014
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
37-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per stay
Optional extras
English breakfast is offered for an extra charge of approximately GBP 20 for adults and GBP 20 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 5 percent
Children & extra beds
Rollaway beds are available for GBP 70.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 70 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London
Frequently asked questions
Does Dorsett Shepherds Bush offer free cancellation for a full refund?
Yes, Dorsett Shepherds Bush does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dorsett Shepherds Bush?
Yes, cats and dogs are welcome. There's a charge of GBP 70 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Dorsett Shepherds Bush?
Sorry, there's no onsite parking at Dorsett Shepherds Bush.
What are the check-in and check-out times at Dorsett Shepherds Bush?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Dorsett Shepherds Bush and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Dorsett Shepherds Bush?
Yes, Restaurant Spice Gallery offers local and international cuisine.
What's the area around Dorsett Shepherds Bush like?
Dorsett Shepherds Bush is a short 3-minute walk from Shepherd's Bush Market Underground Station and 20 minutes' walk from Kensington High Street. Travelers say the area is walkable and good for shopping.
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Dorsett Shepherds Bush Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Lobby
Bathroom
Bed
Shower
Restaurant
Bar
What guests liked
The property is conveniently located near many restaurants and dining options within walking distance. (5 reviews)
Breakfast was varied, yummy, and had a great selection of options for everyone. (40 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 31, 2025
Perfect place to stay
Very comfortable with fantastic welcoming staff.
Clint
Clint, 2-night trip
8/10 Very good
Apr 13, 2025
Nice hotel!!
Very nice hotel at a very reasonable price. Perfectly situated for our needs. Would definitely stay again should we require accommodation that side of town
Matt
Matt, 1-night trip
10/10 Exceptional
Mar 30, 2025
Nice room, friendly staff
Spencer
Spencer, 1-night trip
10/10 Exceptional
Mar 26, 2025
room was clean lobby very nice good stay all around
Chukwuemeka
Chukwuemeka, 1-night trip
10/10 Exceptional
Apr 13, 2025
Great place
Clean rooms. Friendly staff
Verified traveler
3-night trip
10/10 Exceptional
Mar 28, 2025
Very nice hotel in a great location
Very nice hotel in a great location.
Good breakfast. Tiny room.
Lee
Lee, 1-night trip
10/10 Exceptional
Apr 20, 2025
Nice Hotel With Helpful Staff
A one night stay. Staff very friendly, helpful and attentive. Hotel is a pleasant setting. Rooms are of a good size and the king sized bed was comfortable. Breakfast had plenty of choice and was very tasty. Happy to stay again.
Verified traveler
1-night trip
10/10 Exceptional
Apr 2, 2025
Great hotel. Have stayed before and will stay again. Hotel had great food options near by and very close to westfield. Check i. staff were amazing.
Amirah
Amirah, 1-night trip
10/10 Exceptional
Apr 14, 2025
Great location for Tube station access. Westfield shopping center, QPR Football ground!
Sue
Sue, 2-night trip
10/10 Exceptional
Feb 2, 2025
Great stay
Great stay
Aimee
Aimee, 4-night trip
10/10 Exceptional
Apr 21, 2025
Fantastic stay
Absolutely brilliant stay. Was a beautiful hotel with great staff who couldn’t do more for you! Rona and leela were so helpful and had wonderfully customer service skills. I would definitely come back here again and hopefully very soon. Am missing it already ❤️
Sue
Sue, 1-night trip
8/10 Very good
Mar 18, 2025
Lovely stay
perfect location for visiting Westfield Shopping Centre. Friendly staff, clean rooms, lovely breakfast. Our room had a noisy extractor/aircon, otherwise excellent stay.
Philip
Philip, 1-night trip
10/10 Exceptional
Mar 24, 2025
Happy Stay
The hotel is very closed to Westfield shopping centre. There are a lot of restaurants around.
Ken
Ken, 1-night trip
10/10 Exceptional
Apr 5, 2025
Helpful and welcoming receptionists.
Well appointed room.
Great stay. Really friendly welcome and porter helped me with bags when leaving. Room was clean and very comfortable. Would definitely book again when in London
Jill
Jill, 1-night trip
10/10 Exceptional
Apr 4, 2025
The staff are the Dorsett's greatest asset!
Excellent. Viraj is the best! Efficient, professional, friendly and always a pleasure to see.
Great Hotel, great staff (Dorset's biggest asset) and relaxing place to stay always.
Darryl
Darryl, 1-night trip
10/10 Exceptional
Jan 15, 2025
Very nice Reception staff and very comfortable room!
Jennifer
Jennifer, 1-night trip
8/10 Very good
Apr 13, 2025
Good location
Lovely warm welcome. Reception staff very friendly. The hotel smells amazing.
Rooms were too warm. Was given a fan which helped a bit. Pillows not very comfortable.
Breakfast was good with lot of choice and very tasty.
Michelle
Michelle, 2-night trip
10/10 Exceptional
Apr 11, 2025
Comfortable hotel. Excellent location
Great hotel. Staff were super friendly and accommodating. Had an issue with the air-conditioning in my room. Raised this issue with staff and the matter was dealt with swiftly. Excellent customer service, especially for the young lady who rectified the air-con matter and Victoria who was just amazing! Great job, guys.
William
William, 3-night trip
10/10 Exceptional
Mar 9, 2025
Stunning stay
Absolutely stunning room! Thank you Leela for upgrading us. It was a fantastic room and we loved every second of the stay, cleanliness and luxury were outstanding. Will highly recommend and will return!
catherine
catherine, 2-night trip
10/10 Exceptional
Mar 3, 2025
Twinkle is Great!
Arvand
Arvand, 3-night trip
10/10 Exceptional
Jan 5, 2025
The Dorsett was the perfect place for us to stay. Close to lots of amenities.
Mallisa-Jane
Mallisa-Jane, 6-night trip
6/10 Good
Apr 21, 2025
Carpets, floors etc starting to get a bit worn. Bathroom-floor a bit wobbly..