Hotel Indigo Madrid - Gran Via, an IHG Hotel brings the essence of upscale comfort to the heart of Madrid. Enjoy Mediterranean cuisine at El gato Canalla restaurant or unwind with a massage and rooftop views. Multilingual staff and concierge services are available to make your stay seamless.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
Madrid Principe Pio Station - 17 min walk
Madrid Recoletos Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 29 min walk
Santo Domingo Station - 1 min walk
Callao Station - 2 min walk
Noviciado Station - 5 min walk
Airport shuttle (surcharge)
Restaurants
Llaollao - 1 min walk
Asador de Aranda - 2 min walk
Carl's Jr - 1 min walk
Sky Lounge Hotel Indigo - 1 min walk
Generator Rooftop - 2 min walk
About this property
Hotel Indigo Madrid - Gran Via by IHG
Hotel Indigo Madrid - Gran Via by IHG features a rooftop terrace and puts you just steps from Gran Via. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Telón, which serves international cuisine and is open for lunch and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this Art Deco hotel. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 2 minutes.
At a glance
DONE
Hotel size
88 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking within 66 ft (EUR 27 per day)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
El Telón - This restaurant specializes in international cuisine and serves lunch and dinner.
Terraza - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Vermutería - Onsite cocktail bar. Open daily.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
Hosted evening meal costs EUR 28
Children & extra beds
Rollaway beds are available for EUR 50.0 per night
Airport shuttle service for children costs EUR 30 (one-way)
Parking
Parking is available nearby and costs EUR 27 per day (66 ft away)
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:30 AM to 7:00 PM
The seasonal pool is open from May to October
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo Hotel Madrid Gran Via
Hotel Indigo Madrid Gran Via
Hotel Indigo Gran Via
Indigo Madrid Gran Via
Indigo Gran Via
Hotel Indigo Madrid Gran Via
Indigo Madrid Gran Via By Ihg
Hotel Indigo Madrid Gran Via an IHG Hotel
Hotel Indigo Madrid - Gran Via by IHG Hotel
Hotel Indigo Madrid - Gran Via by IHG Madrid
Hotel Indigo Madrid - Gran Via by IHG Hotel Madrid
Frequently asked questions
Does Hotel Indigo Madrid - Gran Via by IHG offer free cancellation for a full refund?
Yes, Hotel Indigo Madrid - Gran Via by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo Madrid - Gran Via by IHG?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:30 AM to 7:00 PM.
Are pets allowed at Hotel Indigo Madrid - Gran Via by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Indigo Madrid - Gran Via by IHG?
Yes. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Indigo Madrid - Gran Via by IHG?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Hotel Indigo Madrid - Gran Via by IHG?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
Is there an onsite casino at Hotel Indigo Madrid - Gran Via by IHG?
No, this hotel doesn't have a casino, but Casino Gran Via (7-min walk) and Casino de Madrid (10-min walk) are both nearby.
What is there to do at Hotel Indigo Madrid - Gran Via by IHG and nearby?
Hotel Indigo Madrid - Gran Via by IHG has a seasonal outdoor pool and a 24-hour fitness center, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Indigo Madrid - Gran Via by IHG?
Yes, El Telón offers alfresco dining and international cuisine.
What's the area around Hotel Indigo Madrid - Gran Via by IHG like?
Hotel Indigo Madrid - Gran Via by IHG is located on the Strip in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 8 minutes' walk from Puerta del Sol.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Indigo Madrid - Gran Via by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
Rooftop bar
Shopping
Bar
Cities
Food
Restaurant
What guests liked
Breakfast was consistently described as fresh, tasty, delicious, and a joy. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 13, 2025
Great stay! Loved the spacious bathroom in our room and the rooftop pool.
John
John, 1-night trip
10/10 Exceptional
Sep 2, 2025
Brilliant hotel
Excellent hotel so near centre but quiet , very nice rooms staff really nice. Best place to stay near Gran Via, stayed last September and again this August
Grahame
Grahame, 1-night trip
8/10 Very good
Sep 8, 2025
Check room size
Room was nice, but not enough for 2 tourists to put luggage out of the way.
Gregory
Gregory, 3-night trip
10/10 Exceptional
Apr 7, 2025
Great location, the staff and the service amazing,
Amanda
Amanda, 1-night trip
8/10 Very good
May 25, 2025
Good location
Good location, Nice roof top bar but they open it up to non guests and on weekends hard to get a seat.
James
James, 3-night trip
10/10 Exceptional
May 18, 2025
I stayed at two hotels during my stay in Madrid. Hotel Indigo is the one that I would return to. Excellent service and amenities (coffee maker in room, bathrobe). Location is very convenient.
Christine
Christine, 2-night trip
10/10 Exceptional
Apr 26, 2025
Great place near shops and food places. Love it
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Jan 2, 2025
Loved our stay! SUPER helpful staff, GREAT location, and perfectly appointed with all the amenities we love.
Jacqueline
Jacqueline, 4-night trip
10/10 Exceptional
Dec 18, 2024
Roof top bar and breakfast was wonderful.
Victor Manuel Taveras
Victor Manuel Taveras, 7-night trip
6/10 Good
Nov 22, 2024
Great location
Antoine
Antoine, 4-night trip
10/10 Exceptional
Apr 26, 2025
Madrid’s majority of tourist attractions are within walking distance of this hotel. The hotel’s front desk staff is highly professional and friendly. Located on a side street off Gran Via, it’s convenient for calling a taxi or booking a ride-share car.
Rey
Rey, 4-night trip
10/10 Exceptional
Oct 8, 2024
enjoyed my stay at this hotel. Room was very nice, location is great just off Gran Via.
Donald
Donald, 3-night trip
10/10 Exceptional
Apr 29, 2025
The Property es really good and convenient for everything has restaurants with good food and bars the room was very good but the only problem wa some of the elevator out of service and the other one took very long to go up and down.
Ernesto
Ernesto, 3-night trip
10/10 Exceptional
Sep 13, 2024
Fabulous hotel very central rooms really nice and staff so friendly would definitely stay again
Grahame
Grahame, 2-night trip
8/10 Very good
Dec 4, 2023
Very convenient location for local transportation and tourism, dining, shopping.
Raul
Raul, 5-night trip
10/10 Exceptional
May 1, 2024
Great hotel! Loved the rooftop bar!
Marlo
Marlo, 4-night trip
10/10 Exceptional
Aug 28, 2022
Amazing location and very good staff
ATHER
ATHER, 4-night trip
8/10 Very good
May 4, 2025
Great location, Awesome rooftop bar. Beautiful Hotel with excellent staff that truly understand customer care! Only thing preventing “5 star”: Room Not ready upon 5 pm arrival. (Drink tickets provided) 😀. 1 of 2 Elevators not working our entire 5 night stay (11th floor prevented stairs)
Lisa
Lisa, 5-night trip
10/10 Exceptional
May 8, 2023
Very clean and modern boutique hotel with a great staff and location.
Verified traveler
4-night trip
10/10 Exceptional
Aug 25, 2024
Good location
Gustavo
Gustavo, 5-night trip
10/10 Exceptional
Jul 6, 2024
It was a good hotel located in the heart of the city
Kayuri
Kayuri, 3-night trip
8/10 Very good
Jan 4, 2025
Excelente
DERLING
DERLING, 3-night trip
10/10 Exceptional
Mar 23, 2024
Location is close to main and bars and shopping areas
lisbeth
lisbeth, 3-night trip
6/10 Good
Apr 22, 2025
The room was tired. Needed updating. Room was very dark
Lisa
Lisa, 2-night trip
10/10 Exceptional
Oct 5, 2022
This hotel was fantastic!!! Easily located right in the middle of everything :) hotel room was gorgeous, clean and comfortable with style! I would definitely stay here again.