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City Express by Marriott Chetumal

3.0 star property
Chetumal hotel with outdoor pool, connected to a shopping center

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Photo gallery for City Express by Marriott Chetumal

Lobby
Exterior
Lobby
Superior Room, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
City Express by Marriott Chetumal is your gateway to relaxation and convenience, with a free breakfast buffet, dry cleaning/laundry services, and a gym. Unwind in the outdoor pool or take advantage of the business center for productivity. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Dry cleaning/laundry service
$57 nightly
The total price is $65
Jun 22 - Jun 23
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
Desk chair
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Cable channels
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Desk
Daily housekeeping
Desk chair
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool

Fiesta Inn Chetumal Hotel

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,008 reviews
The price is $85
$74 nightly
$85 total
Total includes taxes and fees
Jul 6 - Jul 7
Fiesta Inn Chetumal Hotel
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About the neighborhood

Map
Av. Insurgentes Km. 5.025, Chetumal, QROO, 77084

What's nearby

  • Museum of Maya Culture - 4 min drive - 3.5 km
  • Palacio Municipal De Othon P. Blanco - 4 min drive - 3.9 km
  • Chetumal Ferry Terminal - 5 min drive - 3.9 km
  • Palacio de Gobierno - 5 min drive - 3.9 km
  • Explanada de la Bandera - 5 min drive - 3.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive
  • Corozal (CZH) - 39 min drive
  • Free area shuttle

Restaurants

  • ‪Vips - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Plaza las Americas - ‬5 min walk
  • ‪Le petit - ‬7 min walk
  • ‪Comida Asiatica - ‬7 min walk

About this property

City Express by Marriott Chetumal

City Express by Marriott Chetumal is a great choice for a stay in Chetumal. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free area shuttle within 10 km
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 16.29 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City Express Chetumal
City Express Hotel Chetumal
City Express Chetumal Hotel
City Express Hotel
City Express Chetumal Mexico - Quintana Roo
City Express Chetumal
City Express by Marriott Chetumal Hotel
City Express by Marriott Chetumal Chetumal
City Express by Marriott Chetumal Hotel Chetumal

Frequently asked questions

Does City Express by Marriott Chetumal offer free cancellation for a full refund?

Yes, City Express by Marriott Chetumal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Chetumal?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at City Express by Marriott Chetumal?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Chetumal?

Yes, there's free self parking.

What are the check-in and check-out times at City Express by Marriott Chetumal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.

What is there to do at City Express by Marriott Chetumal and nearby?

City Express by Marriott Chetumal has an outdoor pool and a fitness center.

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City Express by Marriott Chetumal Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Shopping malls
Service staff
Location
Booking
Lobby
Shuttle
Water
Parking

What guests liked

  • Breakfast was a highlight with a good selection and quality food. (11 reviews)
  • The pool was nice and clean, a great place to relax and swim. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Excelente
1-night trip

8/10

First time staying there, Was really nice, Will definitely go back again
1-night trip

10/10

It's close to the mall shopping is very convenient
2-night trip

8/10

Great location
1-night trip

10/10

Great location and rooms. Appreciate the breakfast
1-night trip

10/10

Was a good stay, except some stains on the blankets and sheets.
1-night trip

10/10

Had a good stay
1-night trip

10/10

The hotel is not very pricey, breakfast included, nice swimming pool
2-night trip

8/10

Overall nice place. Staff could be more welcoming.
2-night trip

8/10

Convenient for Family trips and its location is near shopping, food and entertainment. The complimentary breakfast was a nice benefit.
2-night trip

10/10

Clean. Comfortable beds. Breakfast was ok. Plenty of space in the rooms.
1-night trip

8/10

Nice place close to the mall.
1-night trip

8/10

Could use a second receptionist, especially when there are multiple persons waiting to check in
1-night trip

2/10

I paid for the room on Orbitz and when they asked for the credit card I assumed it was for incidentals. But the charge was for the room again. They issued a refund but I have yet to see it.
1-night trip

6/10

Its a nice place, quiet and overall cleanliness was good, checkin was slow, breakfast was nothing to bragg about
1-night trip

10/10

The reception was very friendly and efficient
1-night trip

10/10

Amazing stay. Great location
3-night trip

8/10

Location next to mall
1-night trip

10/10

Amazing and very convenient location. Always prefer to stay here because the mall is just a few steps away.
1-night trip

10/10

It is conveniently located to the mall.
1-night trip

6/10

Location is good. Breakfast was a pretty good selection
1-night trip

6/10

X
1-night trip

10/10

We stayed one night and had a great time! I enjoyed the gym, the comfy bed and pillows, awesome water pressure, breakfast was ok! Staff friendly and kind
1-night trip

4/10

Checkin was a slow process and not customer friendly. Our room was non smoking but definitely had been smoked in as it was such a strong smell as soon as you opened the door. Our AC stopped working in the middle of the night. Definitely won’t be staying here again. Not Marriot worthy at all.
1-night trip

8/10

Every thing is good
1-night trip