Located near Schönbrunn Palace, MAXX by Steigenberger Vienna offers a refined retreat with City SPA's rejuvenating treatments and Bar & Lounge Nepomuk's light bites. Connect to in-room WiFi, work out at the gym or unwind on the sun-kissed terrace.
Vienna (XWW-Vienna West Train Station) - 17 min walk
Vienna West Station - 17 min walk
Vienna Meidling Station - 23 min walk
Margaretengurtel U-Bahn - 3 min walk
Arbeitergasse, Gürtel Tram Stop - 4 min walk
Gumpendorfer Straße Tram Stop - 9 min walk
Restaurants
Rupp's - 6 min walk
Gaststätte zur Fabrik - 5 min walk
Ali & Baba - 6 min walk
aQuadrat - 3 min walk
Pizza-Service Adele - 5 min walk
About this property
MAXX by Steigenberger Vienna
At MAXX by Steigenberger Vienna, you'll be just a 5-minute drive from Schönbrunn Palace and Vienna State Opera. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or body treatments. Other features include a bar/lounge, a fitness center, and a sauna. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Margaretengurtel U-Bahn is 3 minutes and Arbeitergasse, Gürtel Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
195 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 28 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Espresso maker
Electric kettle
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
City Spa has 1 treatment room. Services include body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Bar & Lounge Nepomuk - This lobby lounge serves light fare only.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per night
Parking
Self parking costs EUR 28 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
Falkensteiner Hotel Wien
MAXX Steigenberger Hotel Vienna
Falkensteiner Wien
Falkensteiner Wien Margareten
MAXX Steigenberger Vienna
MAXX Hotel Vienna
MAXX by Steigenberger Vienna Hotel
MAXX by Steigenberger Vienna Vienna
MAXX by Steigenberger Vienna Hotel Vienna
Frequently asked questions
Does MAXX by Steigenberger Vienna offer free cancellation for a full refund?
Yes, MAXX by Steigenberger Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MAXX by Steigenberger Vienna?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at MAXX by Steigenberger Vienna?
Yes. Self parking costs EUR 28 per day. Electric vehicle charging is available.
What are the check-in and check-out times at MAXX by Steigenberger Vienna?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at MAXX by Steigenberger Vienna?
No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
What is there to do at MAXX by Steigenberger Vienna and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near MAXX by Steigenberger Vienna?
Yes, there's an onsite restaurant, Bar & Lounge Nepomuk.
What's the area around MAXX by Steigenberger Vienna like?
MAXX by Steigenberger Vienna is a short 3-minute walk from Margaretengurtel U-Bahn and 15 minutes' walk from Mariahilfer Street.
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Reviews
MAXX by Steigenberger Vienna Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.8
Location
8.6
Staff & service
8.4
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was varied, delicious, and outstanding with great options. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Subway
Restaurant
Public sauna
Amenities
Value
Reviews
10/10 Exceptional
Jun 14, 2025
Great place to stay
Everything was amazing, everything was clean an on point, the staff is very friendly and attentive
Monica
Monica, 2-night trip
10/10 Exceptional
Apr 17, 2025
3 days in Vienna
Very nice hotel in a great location between the inner city and Schönbrun right next to the metro or streetcar station. Modern furnished super comfortable rooms with terrace and view of the city. Great breakfast. The stay was perfect!
Andreas
Andreas, 3-night trip
10/10 Exceptional
Apr 19, 2025
We’ve been very happy with our stay at MAXX Hotel. It’s beautifully decorated and located. It’s amazing location for the U Bahn as well as local restaurants. The staff were very attentive and knowledgeable about the area and the city.
nilufar
nilufar, 5-night trip
6/10 Good
Nov 25, 2024
Decent stay
Decent stay
Rok
Rok, 1-night trip
8/10 Very good
Nov 1, 2024
Nice staff, nice bar area, good breakfast (but pricey)
Mary
Mary, 2-night trip
10/10 Exceptional
Aug 27, 2024
I enjoyed my stay.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
Aug 31, 2024
Clean property, Friendly staff.
Ava
Ava, 2-night trip
8/10 Very good
Apr 18, 2025
Great hotel with an abundance of facilities including a gym, sauna and steam room. Staff were helpful and accommodating. The breakfast buffet was great. The only let down was the warm room and cleanliness of the floors in our room. Very dusty and hadn’t been mopped. Apart from that, great stay! Would stay again.
Krishna
Krishna, 4-night trip
10/10 Exceptional
Jun 15, 2024
Staff are very friendly and the property is elegant
Fadi
Fadi, 1-night trip
10/10 Exceptional
Jun 18, 2024
The room was spacious and clean, having just been camping at a festival the shower was incredible! The breakfast was varied and delicious, would definitely stay again.
Jasmine
Jasmine, 1-night trip
6/10 Good
Sep 2, 2025
Lovely hotel at a great price with a catch
I’ve stayed in over 100 hotels this year. For the price this was by far the best. The neighbourhood was good, the staff were friendly and helpful and the food in the restaurant was lovely at a fair price. They have a fitness centre and a roof terrace. The rooms were extremely clean and spacious. I thoroughly enjoyed my night here until 7am when I was woken by people cleaning the windows. Not them actually cleaning it was the CONSTANT beeping of the crane. It went on for over 4 hours! It is clear they take great pride in the hotel and ensuring it’s clean but that noise constantly from 7am left me leaving exhausted and grumpy rather than refreshed. I complained about it three times.
The staff on reception were very understanding with one saying “I understand, I can hear it too and it’s very annoying”. Regardless of this and me asking a manger didn’t contact me and only spoke to me when I leaving because I asked for him.
As I said it’s clear they look after the hotel but by having that constant beeping like an alarm from 7am is unacceptable. It should be done at a reasonable hour
Martyn J
Martyn J, 1-night trip
10/10 Exceptional
Apr 9, 2024
Nice location, right next to the Underground railway station to get to the centre, but also close enough to walk into the old town. Good breakfast, really nice staff and very clean room
Soenke
Soenke, 1-night trip
10/10 Exceptional
Jun 29, 2024
This is a nice hotel. It's clean, modern, the staff is good. A pleasant surprise.
James
James, 2-night trip
4/10 Fair
Mar 24, 2025
N/A
Amina
Amina, 4-night trip
10/10 Exceptional
Jul 25, 2024
Close to Public Transportation. Grocery store is right next door.Good Location.
Surya
Surya, 2-night trip
10/10 Exceptional
Jun 24, 2024
Easy access to public transportation
ShiBing
ShiBing, 3-night trip
8/10 Very good
Apr 13, 2024
Good location
Very comfortable and clean. Good location for access to city centre using metro.
Jaz
Jaz, 7-night trip
10/10 Exceptional
Apr 27, 2024
Good location for transport links, modern and clean. Even a gym, sauna and steam bath with massive roof terrace
Christian
Christian, 1-night trip
10/10 Exceptional
Dec 13, 2024
Exactly as billed.
Brian D
Brian D, 1-night trip
6/10 Good
Oct 24, 2024
Location and access to public transport was convenient. Not very happy with some of the Front Desk Staff ☹️
Hilmi
Hilmi, 7-night trip
10/10 Exceptional
Aug 18, 2023
The hotel was really clean and well presented, the room was spacious and comfortable and the staff were really polite and helpful. The sauna, steam rooms, gym and rooftop facilities were clean and well looked after. Would definitely stay here again and recommend to others.
Aisha
Aisha, 5-night trip
8/10 Very good
Nov 15, 2023
Top notch experience
I had an exceptional experience at the hotel. The comfort of the rooms was outstanding, everything was very clean and fresh the spa area was truly relaxing. The staff was friendly and helpful and the hotel took in consideration my requests.
The hotel is located conveniently close to the metro/overground station.
Definitely a option to consider in a next visit to Vienna.
Emanuel
Emanuel, 1-night trip
8/10 Very good
Sep 17, 2024
Staff could be me more warmer/welcoming although it could just be a Vienna thing. Bar area not open until 6pm which isn’t helpful if you want a drink while at the hotel.
The room was very spacious and had good facilities, with a 2 night stay I would have expected the tea/coffee to be topped up. Also thebhotel does have good transport links and a supermarket next door which is convenient.
James
James, 2-night trip
6/10 Good
Sep 25, 2024
Average service. AC wasn't working efficiently, couldn't find an iron in the room, and was misguided by the receptionist about clothes laundry.
Ahmed
Ahmed, 6-night trip
8/10 Very good
Jun 9, 2024
Hotel lobby was very bright and welcoming. Staff lovely and helpful. Room very clean and spacious very much like a London hotel room ! Bed huge and comfy ! Room service everyday! Sadly windows didn’t open! Hotel situated further away from the centre of Vienna than we anticipated,but easy access to and from, without all the noise of the centre! Defo would recommend to friends and family!