The lady who helped us check in was great! I never was able to check in or make the app work.
It didn't bother me at all, but there are only steep stairs, no elevator, so people with mobility issues might have a problem. My elderly mom did it, but it was challenging. I'm still getting used to travel with mobility concerns, so this was my planning issue, not the hotels problem, just giving others a heads up.
The room was stark and outdated which made it feel shabby and not so clean. The carpeting was gross and there were stains and marks all over the walls in in the bathroom and mildew in the bathroom over the shower. The ac did not work, luckily the windows opened for some air flow. There was an old tube tv which we got a kick out of.
I'm not a fussy person, but I was really disappointed in the room.