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Aparthotel

Altura Suites

4.0 star property
Santiago city-center apartments with kitchens

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Photo gallery for Altura Suites

1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)
1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)
Full-size fridge, microwave, oven, stovetop - Altura Suites (Santiago)
1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)
1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)
In the heart of Santiago, Altura Suites offers a convenient retreat with in-room WiFi, laundry facilities, and a garden to unwind. Guests can stock up at the grocery/convenience store or explore nearby Plaza de Armas and Palacio de la Moneda.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Lounge area
  • Separate bedrooms
  • Kitchen
  • Refrigerator
  • Non-smoking
  • Free parking

Main amenities (7)

  • 20 smoke-free apartments
  • Breakfast available
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Convenience store
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Living room
  • Television
  • Garden

Room options

View all photos for Apartment

1 bedroom, in-room safe, individually furnished, iron/ironing board

Apartment

Highlights

Separate sitting area
Individually furnished
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Free extra futon mattress
Separate bedroom
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Loft

1 bedroom, in-room safe, individually furnished, iron/ironing board

Comfort Loft

Highlights

Separate sitting area
Individually furnished
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Free extra futon mattress
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
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About the neighborhood

Map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Lastarria District - 4 min walk - 0.4 km
  • Plaza de Armas - 6 min walk - 0.5 km
  • Municipal Theatre of Santiago - 6 min walk - 0.5 km
  • Santiago Town Square - 7 min walk - 0.7 km

Getting around

  • Santiago Intl. Airport (SCL) - 19 min drive
  • Matta Station - 4 min drive
  • Hospitales Station - 4 min drive
  • Parque Almagro Station - 26 min walk
  • Bellas Artes Station - 2 min walk
  • Santa Lucia Station - 7 min walk
  • Armas Station - 8 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Café Mosqueto - ‬1 min walk
  • ‪Thai Express - ‬1 min walk
  • ‪Café Área - ‬1 min walk
  • ‪Crispy - ‬1 min walk

About this property

Altura Suites

Altura Suites puts you within a 10-minute drive of Costanera Center and Parque Arauco Mall. You'll have free perks like WiFi and self parking. Apartments feature bonuses like refrigerators and microwaves. The property is just a short walk to public transportation: Bellas Artes Station is 2 minutes and Santa Lucia Station is 7 minutes.

At a glance

DONE

Property size

    • 20 apartments
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Freezer
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: USD 5 for adults and USD 5 for children

Bedrooms

  • Free extra futon mattress

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 32-inch TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Safe
  • Phone
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free local calls
  • No housekeeping
  • Convenience store
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the business district
  • In the city center
  • In the historical district

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • 22 floors
  • 4 buildings
  • Built in 2010
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children

Children & extra beds

  • Cribs/infant beds are available for USD 10 per stay

Parking

  • Parking height restrictions apply

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Altura Suites
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Altura Suites Santiago
Altura Suites Apartment Santiago
Altura Suites Apartment
Altura Suites Santiago
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago

Frequently asked questions

Are pets allowed at Altura Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Altura Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Altura Suites?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Altura Suites and nearby?

Have fun during the warmer months with activities nearby such as cycling. Altura Suites also has a garden.

Does Altura Suites have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Altura Suites like?

Altura Suites is in Downtown Santiago, a short 2-minute walk from Bellas Artes Station and 5 minutes' walk from Lastarria District.

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Altura Suites Reviews

Reviews

8.2

Very Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Poor

Não
Homero, 2-night trip

6/10 Good

Tv no funciona

En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Alexis, 1-night trip

6/10 Good

Milivoj

Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Milivoj, 1-night trip

10/10 Exceptional

I can recommend in 100%

Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Olga, 1-night trip

4/10 Fair

Increible que no tengan Aire acondicionado!

El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Cocina completa; mesa alta con bancos
Habitación, cama King MUY incomoda, resortes vencidos
Living con futón inutilizable, se sienten las maderas al sentarte
NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.
Jose Gabriel, 7-night trip

8/10 Very good

Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
3-night trip

8/10 Very good

Great room and standard, however, no ac in my room, good to know.
7-night trip

8/10 Very good

Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
6-night trip

10/10 Exceptional

Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Brenda, 2-night trip

6/10 Good

Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
2-night trip

10/10 Exceptional

Staff goes all out to help. They have treated us very kindly during corona virus stresses.
4-night trip

6/10 Good

Appartement bien situé

Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
nathalie, 2-night trip

8/10 Very good

Had full size fridge, electric tea pot and a nice view of the castle.
Michele, 6-night trip

10/10 Exceptional

Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
7-night trip

10/10 Exceptional

It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
3-night trip

10/10 Exceptional

Excellent stay

Third time stay at Altura the staff is awesome
ANDRE, 3-night trip

8/10 Very good

A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu
Luciane, 1-night trip

8/10 Very good

Gostei da localização, próximo de vários pontos turístico e restaurantes. O quarto é agradável mas a limpeza é por nossa conta, então a dica é deixarmos sempre organizado. E problemas eventuais a recepção nos ajudou sempre que nescessário.
6-night trip

10/10 Exceptional

최고의 숙소

4박 시 1박 무료에다가 기본 가격도 저렴한데 안전하고 깨끗하고 너무 좋았어요 같은 가격에 다른 곳에서는 원룸에서 자야하는데 투룸인 것부터 너무 좋았고 샤워기나 부엌 사용도 가능해서 좋았습니다 산티아고 가시는 분들 꼭 여기서 묵어주세요 ㅠㅠㅠ 너무 좋아요
chaeyoung, 5-night trip

6/10 Good

We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Tom, 1-night trip

10/10 Exceptional

Bra läge lungt och tyst närhet till restauranger välplanerad lägenhet
1-night trip

10/10 Exceptional

Muito bom

Apartamento pequeno mas bem inteligente, tem espaço para tudo. Muito bonito e ótima localização.
Liege, 4-night trip

4/10 Fair

Mala experiencia! Era bueno, ahora es pésimo pero

No hay aire acondicionado, cuidado! Hay que dejar un depósito de u$s 100. Las habitaciones no están bien, están descuidadas, la limpieza no es buena. La condición general es mala. El personal es atento, pero todo esto escapa a ellos. Malo malísimo pésimo. Buena ubicación Worst apart hotel ever! No air conditioning! They request a u$s 100 deposit, the cleanliness was terrible, the overall condition was poor, well located.
Walter Fernando, 4-night trip

8/10 Very good

Vriendelijk en behulpzaam personeel. Goed bed. Veilige omgeving.
3-night trip

8/10 Very good

Buena experiencia...!

Muy buena experiencia, 100% recomendable
carlos enrique, 28-night trip