Near the historic Vienna State Opera, elaya hotel vienna city west offers a refined retreat with a charming garden and sun-kissed terrace. Connect to WiFi, explore nearby Naschmarkt on one of their bicycles, or plan your day at the computer station.
Vienna (XWW-Vienna West Train Station) - 10 min walk
Vienna West Station - 10 min walk
Zieglergasse U-Bahn - 5 min walk
Kaiserstraße Tram Stop - 7 min walk
Neubaugasse U-Bahn - 9 min walk
Airport shuttle (surcharge)
Restaurants
Thai Isaan Kitchen - 4 min walk
Cafe Jelinek - 5 min walk
Shabu Shabu - 3 min walk
Gastwirtschaft Steman - 5 min walk
Nam Nam - 3 min walk
About this property
elaya hotel vienna city west
When you stay at elaya hotel vienna city west , you'll be within a 15-minute walk of Mariahilfer Street and Naschmarkt. Free bike rentals, a terrace, and a garden are other highlights. The property is just a short walk to public transportation: Zieglergasse U-Bahn is 5 minutes and Kaiserstraße Tram Stop is 7 minutes.
Languages
Bosnian, Croatian, English, German, Macedonian, Serbian
At a glance
DONE
Hotel size
93 rooms
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay free (1 total)
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 19.00 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Coffee/tea in a common area
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
Garden
Terrace
100% renewable energy
Accessibility
Elevator
Accessible airport shuttle
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
Airport shuttle service is offered for an extra charge of EUR 50.00 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Covered self parking costs EUR 19.00 per night
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
Hotel 1060
Arthotel ANA Boutique Six Vienna
Frequently asked questions
Does elaya hotel vienna city west offer free cancellation for a full refund?
Yes, elaya hotel vienna city west does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at elaya hotel vienna city west ?
Yes, pets stay free, with a limit of 1 total. Food and water bowls are available.
Is parking offered on site at elaya hotel vienna city west ?
Yes. Self parking costs EUR 19.00 per night. Parking spots may be limited.
Is airport shuttle service offered by elaya hotel vienna city west ?
Yes, an airport shuttle is available. The charge is EUR 50.00 per vehicle one-way.
What are the check-in and check-out times at elaya hotel vienna city west ?
Check-in start time: 3:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at elaya hotel vienna city west ?
No, this hotel doesn't have a casino, but Casino Wien (6-min drive) is nearby.
What is there to do at elaya hotel vienna city west and nearby?
Have fun during the warmer months with activities such as cycling. Elaya hotel vienna city west also has a garden.
What's the area around elaya hotel vienna city west like?
Elaya hotel vienna city west is a short 5-minute walk from Zieglergasse U-Bahn and 6 minutes' walk from Mariahilfer Street.
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elaya hotel vienna city west Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Lobby
Breakfast
Public transport
Shopping
Ambience
Balcony
Coffee maker
Reviews
6/10 Good
May 29, 2025
service and location was very good
Satvinder
Satvinder, 1-night trip
10/10 Exceptional
Aug 5, 2024
Very nice stay
devi
devi, 1-night trip
10/10 Exceptional
Dec 25, 2024
the front desk guy in midnight is super nice and supportive
Jilei
Jilei, 1-night trip
10/10 Exceptional
Oct 29, 2022
Perfect place to stay in Vienna.
Cherrelyn
Cherrelyn, 14-night trip
10/10 Exceptional
Sep 24, 2023
It is a very nice hotel. If you go to Vienna this is an excellent hotel to stay.
Maria
Maria, 4-night trip
10/10 Exceptional
Dec 2, 2023
Great stay in Vienna
Great location and very nice and clean room. The continental breakfast was also good with many fresh options.
Davide
Davide, 3-night trip
8/10 Very good
Mar 2, 2024
Good place and service. Room needs better soundproofing and more English language TV programs, however.
Charles
Charles, 7-night trip
8/10 Very good
Oct 12, 2022
Great spot. Very friendly staff. Fab coffee machine. Bathroom a bit dated however.
Kenneth
Kenneth, 5-night trip
10/10 Exceptional
Aug 2, 2022
Artful and comfortable ;)
Beautiful hotel with a very artistic vibe and amazing helpful staff, oh and they have free bikes to use and great coffee and tea.
Lourdes
Lourdes, 3-night trip
4/10 Fair
Aug 19, 2024
The rooms are modern and very clean.
However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Marina
Marina, 2-night trip
10/10 Exceptional
Nov 6, 2022
Great! Clean, minimalist and reasonably priced. Perfect for a few days in Vienna for someone travelling light.
Alan
8/10 Very good
Jun 6, 2023
Comfortable safe lodging with helpful staff
Reception staff were very helpful and patient with any and all questions I had. Daily housekeeping was reliable. The free coffee machine was a welcome respite as well as the tea packets. Location is convenient to a subway stop and area is very safe.
Verified traveler
4-night trip
6/10 Good
Aug 21, 2024
A 3-star stay in a different hotel
We stayed in what seemed to be a different building from the "real" hotel elaya, we had to take a corridor to the back of the building for a lift to our room. The room was branded with another hotel name, clearly a 3-star hotel given the condition of the furniture, lack of amenities and the poor service (2 days wait for an iron). Breakfast buffet okay but not many choiches,
Stefano
Stefano, 3-night trip
6/10 Good
Oct 23, 2022
The hotel looks nice but the carpet was too dirty and not a good location, it was far from center
Grisel
Grisel, 3-night trip
6/10 Good
Jul 19, 2022
It is a well located Hotel. Free coffee or tea the whole time in the lobby. Perfect hotel for a weekend stay in Vienna. Rather basic but fine and clean. AC in every room. Didn’t take breakfast in the hotel as I preferred rather enjoying the atmosphere of the fine Jelinek café.
Cis
Cis, 3-night trip
10/10 Exceptional
Jul 3, 2022
Everything was great. Strongly recommended.
Only the coffee machine in the lobby was not working all our stay.
Philippe
Philippe, 3-night trip
8/10 Very good
Sep 25, 2024
Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket "Billa" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in.
Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option.
No kettle in the bedroom.
Ka Fung
Ka Fung, 3-night trip
6/10 Good
Oct 24, 2022
The room was clean with a modern bathroom and great wifi. My main issue was that although it is stated that the room is airconditioned, the air-conditioning was in fact turned off. When I asked about this I was told that it was because summer was over, despite it being a warm Autumn. The personnel at reception where able to find a fan for me but it would not work, I informed of this the following day, they got me another fan which also did not work! I tolerated the stay with the windows open, but the noses from the street is considerable. Luckily I had early morning appointments so the noise acted as an alarm clock. Although everything else about the hotel was good, I believe the switched off air-conditioning system constitutes false advertising.
Khalid
Khalid, 5-night trip
4/10 Fair
May 13, 2025
Dårlig morgenmad og nedslidt fælles områder.
De fleste fælles områder i hotellet fremstår nedslidte
Morgenmaden var ud af mine sidste 50 rejser i Europa nok den dårligste. Der var kun et absolut minimum af tørre boller en smule pålæg, kaffe og juice. Æg og bacon var decideret utiltalende, og man havde prøvet med en automatisk pandekage maskine hvilket resulterede i opbagte pandekager.
Efter en rengøring på mit værelse havde man glemt at lægge håndklæder.
Mine gardiner på værelset var ved at falde ned og kunne ikke trækkes ordentligt for.
Personale virkede søde og imødekommende men på grund af morgenmaden vil jeg helt sikkert ikke besøge dette hotel igen
Jacob
Jacob, 4-night trip
8/10 Very good
Apr 30, 2025
Verified traveler
3-night trip
10/10 Exceptional
Mar 31, 2025
Rene
Rene, 1-night trip
10/10 Exceptional
Mar 11, 2025
AnnaMaria
AnnaMaria, 2-night trip
10/10 Exceptional
Feb 8, 2025
Super konaklama
Her şey mükemmeldi, erken geldiğimiz halde odamız hazırdı. Odalar temiz günlük temizlik yapılıyor. Lobi de sabah 07:00 ile 20:00 arası çay, kahve, sıcak çikolata ücretsiz şekilde alabiliyorsunuz. Kahvaltısı gayet güzel. Hotel mariahilferstrasse çarşı sokağına yürüme mesafesinde ve hemen yakınında markette var. Metro U3 durağına da yürüme mesafesi konumu harika. Biz çok beğendik ve memnun kaldık.
Sadettin
Sadettin, 3-night trip
8/10 Very good
Jan 27, 2025
A banheira era alta, o que torna perigoso a é tirada e saída para o banho.
Verified traveler
3-night trip
8/10 Very good
Jan 12, 2025
Hyvä sijainti ja vastinetta rahalle
Hyvä sijainti ostoskadun vieressä, pääsi myös nopeasti metroon. Lämmitys ei ollut säädettävissä joten huoneessa oli melko lämmin mutta onneksi ikkunat sai auki niin pystyi tuulettamaan