Immerse yourself in Zermatt's charm at Hotel Derby. Enjoy shopping on site, al fresco dining at the local cuisine restaurant, and unwind with a book from the library or on the sun-kissed terrace.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 3 min walk - 0.3 km
Zermatt - Furi - 5 min walk - 0.4 km
Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
Zermatt-Furi Gondola - 13 min walk - 1.1 km
Getting around
Sion (SIR) - 75 min drive
Zurich Airport (ZRH) - 106 miles/170.5 km
Zermatt Gornergratbahn Station - 2 min walk
Zermatt (QZB-Zermatt Train Station) - 3 min walk
Zermatt Station - 3 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 1 min walk
Walliserkanne - 1 min walk
Golden India - 2 min walk
Le Petit Royal - 1 min walk
Bäckerei-Konditorei-, Tea-Room Hörnli - 1 min walk
About this property
Hotel Derby
Hotel Derby offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
28 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Room service
Traveling with children
Children stay free (see details)
What to do
Helicopter/airplane tours
Shopping
Bicycle rentals nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Ski storage
Facilities
Built in 1945
Safe-deposit box at front desk
Terrace
Library
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Heated floors
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient toilets only
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 18.00 for adults and CHF 10.00 for children
Airport shuttle service is offered for an extra charge
Pets
Pets are allowed for an extra charge of CHF 10.00 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt
Frequently asked questions
Does Hotel Derby offer free cancellation for a full refund?
Yes, Hotel Derby does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Derby?
Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Derby?
Sorry, there's no onsite parking at Hotel Derby.
Is airport shuttle service offered by Hotel Derby?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Derby?
Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Derby and nearby?
During the winter, enjoy nearby recreation like ice skating and downhill skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Hotel Derby?
Yes, there's an onsite restaurant that offers alfresco dining and local cuisine.
Does Hotel Derby have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Derby like?
Hotel Derby is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Zermatt - Furi.
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Hotel Derby Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Train station
Location
Breakfast
Restaurant
Food
Lobby
View
Towns
What guests liked
Breakfast was a highlight with a good selection of options and excellent quality. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Sep 9, 2025
We had a lovely stay. We were also upgraded with no extra charge to us. The reception was outstanding, service and food excellent. Fantastic breakfast too. The room was new, clean and very comfortable. Highly recommended.
Katerina
Katerina, 1-night trip
10/10 Exceptional
Jun 8, 2025
Great place,amazing location
Sunit
Sunit, 1-night trip
10/10 Exceptional
Jun 9, 2025
Super nice place!
Malgorzata
Malgorzata, 1-night trip
10/10 Exceptional
Jun 9, 2025
Great location
Great location and very near to railway station without the noise.
Ellis
Ellis, 2-night trip
8/10 Very good
May 29, 2025
Our stay was pleasant and comfortable. Staff were friendly and helpful. We enjoyed our stay
linda
linda, 1-night trip
10/10 Exceptional
Jun 3, 2025
Lovely central hotel with the loveliest, helpful hotel receptionist.
Liz
Liz, 1-night trip
10/10 Exceptional
May 17, 2025
Room / restaurant/ breakfast in the morning —— location - location - location…. Very enjoyable overall experience
Robert
Robert, 1-night trip
10/10 Exceptional
May 25, 2025
Was a pleasant stay. Staff was extremely helpful and responsive. Room was spacious and clean.
Ashley
Ashley, 1-night trip
10/10 Exceptional
Mar 11, 2025
Great location, friendly, cozy
Siyong
Siyong, 2-night trip
10/10 Exceptional
May 14, 2025
Very nice property close to the train station. We were warmly welcomed and enjoyed our room. Highly recommend.
David
David, 1-night trip
6/10 Good
Jun 13, 2025
Staff was nice and helpful.
Location was great with balcony overlooking “Main Street”.
Construction noise was terrible, starting at 7 am and lasting throughout the day.
James
James, 2-night trip
10/10 Exceptional
May 5, 2025
It was amazing.m This hotel is located just few minutes walk away from the station and it was very convenient. Very clean and friendly staff.
Anju
Anju, 1-night trip
10/10 Exceptional
May 21, 2025
Very closed to train station
Chuan Kuang
Chuan Kuang, 1-night trip
10/10 Exceptional
Jun 2, 2025
This property was clean and newly renovated. Nice staff. Very helpful. Loved K
Kristianne at the desk. She was so willing to help us. Would definitely go back. Also fantastic free breakfast in hotel restaurant and we ate dinner there one and was good.
Steven
Steven, 2-night trip
10/10 Exceptional
May 5, 2025
Kristiana was a lovely lady, she helped us with our check-in and check-out. She gave us tips to see the webcam matterhorn. The hotel interior was neat and clean, little balcony was cute. We’re comfortable and we enjoyed our stay.
Kenelynn Joy
Kenelynn Joy, 1-night trip
10/10 Exceptional
Apr 13, 2025
Highly recommend
Spacious and comfortable
Gobi
Gobi, 1-night trip
10/10 Exceptional
May 21, 2025
Spacious room. Clean and well maintained
Nice balcony. Great location in town.
Breakfast was extremely basic. Not very fresh. Few choices
Joelynn
Joelynn, 2-night trip
10/10 Exceptional
Mar 22, 2025
Great spot
Great spot, beautiful room. Got the luck of the draw and got the top floor with a balcony with a view. On the main street, easily walkable from train station and everything else in town. Bed was super comfortable.
Mark
Mark, 1-night trip
10/10 Exceptional
May 8, 2025
The front desk clerk, Kristina (I’m so sorry if that’s incorrect, it’s been a few days) was A-mazing! She is a wealth of knowledge and has an answer for everything. If ever I needed some guidance, she stepped up. Oh, the room and location were great too. 😉
Lisa
Lisa, 1-night trip
10/10 Exceptional
Dec 24, 2024
I enjoyed our stay here. It’s walkable to the train station and everywhere in Zermatt.
Melinda
Melinda, 2-night trip
10/10 Exceptional
May 21, 2025
All good
Chuan Kuang
Chuan Kuang, 1-night trip
10/10 Exceptional
Feb 13, 2025
Zermatt at is Best
Delta was beautiful in every way. Very courteous reception desk and clean and modern rooms. The location is absolutely perfect due to his proximity to the train station on the main street in the town. Highly recommend recommended and will come back again.
Arya
Arya, 3-night trip
10/10 Exceptional
Jan 7, 2025
Excellent property, in a really central locations and very pleasant team. Highly recommended.
Nidia
Nidia, 1-night trip
10/10 Exceptional
Jan 6, 2025
Everything was perfect!
Verified traveler
1-night trip
10/10 Exceptional
Dec 2, 2024
Amazing property and staff. Comp breakfast was very good. Just feet from Station Square, restaurants and shopping.