In the heart of Madrid, Eurostars Plaza Mayor offers an upscale retreat with a rooftop terrace and coffee shop. Connect to WiFi, take advantage of concierge services, and explore nearby Puerta del Sol with bike rentals. Previous guests rave about the helpful staff.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
Madrid (XOC-Atocha Train Station) - 18 min walk
Atocha Cercanías Station - 20 min walk
Madrid Atocha Station - 20 min walk
Tirso de Molina Station - 2 min walk
Sol Station - 5 min walk
La Latina Station - 6 min walk
Restaurants
La Rollerie - 2 min walk
Pum Pum Bakery - 4 min walk
Casa de Granada - 1 min walk
Ginger - 3 min walk
Yatai Market - 1 min walk
About this property
Eurostars Plaza Mayor
Eurostars Plaza Mayor features a rooftop terrace and puts you within a 5-minute walk of Puerta del Sol and Plaza de Santa Ana. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Plaza Mayor and Plaza de España - Princesa are within just a 10-minute walk. Fellow travelers like the helpful staff and walkable location. Public transportation is just a short walk: Tirso de Molina Station is 2 minutes and Sol Station is 5 minutes.
Languages
English, Spanish
At a glance
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Hotel size
92 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Coffee shop
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
2 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Policies
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid
Frequently asked questions
Does Eurostars Plaza Mayor offer free cancellation for a full refund?
Yes, Eurostars Plaza Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Plaza Mayor?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Eurostars Plaza Mayor?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Eurostars Plaza Mayor?
No, this hotel doesn't have a casino, but Casino de Madrid (9-min walk) and Casino Gran Via (11-min walk) are both nearby.
What's the area around Eurostars Plaza Mayor like?
Eurostars Plaza Mayor is in Madrid Centro, a short 2-minute walk from Tirso de Molina Station and 5 minutes' walk from Puerta del Sol. Travelers recommend the hotel for its walkable location.
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Eurostars Plaza Mayor Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Lobby
Cities
Bed
Restaurant
View
Air conditioning
What guests liked
Breakfast was plentiful, wholesome, and offered a good variety of options. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 22, 2025
Customer service excellent
Verified traveler
1-night trip
10/10 Exceptional
May 1, 2025
Nice modern hotel.
Great breakfast.
Farah
Farah, 3-night trip
8/10 Very good
Jun 1, 2025
Great
Susana
Susana, 1-night trip
8/10 Very good
May 2, 2025
Locations great, room is a little small
Edward
Edward, 1-night trip
10/10 Exceptional
Apr 19, 2025
Nice hotel, great location. Would stay here again. Thank you.
Michael Joseph
Michael Joseph, 3-night trip
10/10 Exceptional
Apr 29, 2025
Best of all! Location!
Antonio
Antonio, 2-night trip
10/10 Exceptional
Mar 1, 2025
Had an excellent stay in Madrid. Would definitely stay there again.
cesar
cesar, 2-night trip
8/10 Very good
May 2, 2025
Staff at front desk very pleasant, helpfu and professional. Had room on 3 rd flr. Quiet and very clean. Hotel in most convenient area. Very walkable. Enjoyed.
Driss
Driss, 1-night trip
10/10 Exceptional
Mar 13, 2025
Even though is not that close to Plaza Mayor, the hotel has a great location and is walking distance to main attractions in Madrid. Friendly staff, clean and comfortable. Would stay here again.
Neftali
Neftali, 3-night trip
8/10 Very good
Apr 15, 2025
The location was great. Had to open the window to cool off the room. Then it became noisy at night.
Manuel
Manuel, 5-night trip
10/10 Exceptional
Apr 17, 2025
Good
Karla
Karla, 1-night trip
10/10 Exceptional
Oct 14, 2024
Great location and nice rooms
martin
martin, 3-night trip
4/10 Fair
Apr 30, 2025
Terrible beds!! Overrated!! Who give it 4 stars? I think it’s not even 3!! Front desk not nice, breakfast ok
philip
philip, 2-night trip
10/10 Exceptional
Dec 5, 2024
Very nice location
Adriana
Adriana, 3-night trip
8/10 Very good
Apr 12, 2025
Didn’t have accommodation for more than 2 people in the same room.
Luis
Luis, 4-night trip
10/10 Exceptional
Nov 24, 2024
Excelent location..
francisco
francisco, 3-night trip
6/10 Good
Feb 13, 2025
For a 3 stars hotel it was OK. Clean friendly staff good breakfast great location but i felt no safecwalking by myself at night.
Roxana
Roxana, 6-night trip
8/10 Very good
Oct 10, 2024
Our stay was nice and peacefull.
Yadira
Yadira, 2-night trip
10/10 Exceptional
Dec 2, 2024
Very nice hotel check in staff
Maria
Maria, 4-night trip
10/10 Exceptional
Nov 2, 2024
Good hotel ; very clean and good service .
David
David, 5-night trip
10/10 Exceptional
Nov 7, 2024
The staff was amazing, very professional and helpful with anything we needed. Location is great 👍
GLORIA
GLORIA, 2-night trip
8/10 Very good
Apr 26, 2024
Great location and breakfast.
Marianela
Marianela, 4-night trip
10/10 Exceptional
Nov 12, 2024
Great place to stay! Hotel clean and rooms were nice. Walkable to city center and several plazas. Close to metro.
jenifer
jenifer, 5-night trip
8/10 Very good
Oct 31, 2024
it's conveniently located around 2 metro stations, lots of dining options and shops around.