Though the staff was very nice…. Our room was quite opposite. Immediately upon our arrival, the instructions to where the reception were was not provided and we had to have a stranger help us in the building. For our room, we could tell it was going to be very warm, so we asked for a fan. We were provided the smallest fan that, at its highest level, was a softer breeze than if I fanned some air with paper. Additionally, there was tons of mold around the back door and on the back curtain. We notified staff but everything was booked so we couldn’t move rooms. Finally, to top it off, on our final night we decided to watch some TV before dinner. The TV did not work so we had to have the receptionist come help us. He admitted the remote we were given was just the wrong remote but he couldn’t do anything about it. We had to use the buttons on the side, which also barely worked.