Half of the room was occupied by a huge hot tub. I'm assuming that was extra because the water was not turned on. No problem, a hot tub with a large mirror is not really our style.
The rear balcony was a nice place to sit overlooking the Little Pigeon River. Two plastic chairs were available, one broken. A random lamp globe was abandoned on the balcony. The tiny glass table was not cleaned.
The staff smiled a lot, but after our purse was snatched, in the 3 minutes between exiting the room and arriving at the car, and returning back to the room in our anxious search, the manager questioned our intent to call the police and report the incident instead of questioning the staff and calling the police on our behalf. It was too slick, and too fast. The manager was unconcerned about the violation of the guests, if not complicit, in the incident. The lost cell phone, fully charged, was offline within minutes so there was no chance of tracking the stolen purse. The Sevierville police responded quickly and were very thoughtful and professional.