10/10 Exceptional
The absolute best family vacation place
Superb!
Norma
Norma, 3-night trip
Hard Rock Hotel Cancun - All Inclusive
Luxury beachfront property with spa, near Aquaworld
Choose dates to view prices
Hard Rock Hotel Cancun - All Inclusive, where vibrant energy meets luxurious comfort. Located near La Isla Shopping Mall and Iberostar Cancun Golf Course, indulge in a free breakfast buffet and unwind with yoga classes or a round of golf on the 18-hole course. With The Rock Spa offering massages and facials, this resort is perfect for relaxation.
VIP Access8.0
Very good
Popular amenities
- Spa
- Airport transfer
- Pet friendly
- Free parking
Main amenities (12)
- Daily housekeeping
- On the beach
- 5 restaurants and 6 bars/lounges
- 2 swim-up bars
- Full-service spa
- Outdoor pool
- Free children's club
- Health club
- Outdoor tennis court
- Beach umbrellas
- Beach sun loungers
- Beach towels
Feel at home (6)
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
- Private hot tub
- Garden
$357 nightly
$437 total
May 3 - May 4
Total with taxes and fees
Why we love this property
Seaside bliss
This all-inclusive property sits on a white sand beach. Ocean views complement dining, while beach towels, umbrellas, and loungers await.
Unwind in spa bliss
A full-service spa provides body wraps, massages, and facial treatments. Private indoor hot tub and garden spaces create a serene wellness escape.
Premium sleep oasis
Surrender to plush bedding and down comforters in every room. A rainfall shower, private hot tub, and stocked minibar elevate the luxury experience.
Room options
Check availability for these dates
Showing 24 of 24 rooms
Rock Suite Ocean View (Two Bedroom)
- Ocean view
- 1066 sq ft
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Double Beds
Room, 1 King Bed, Ocean View (Diamond)
8.8Excellent
20 reviews
- Ocean view
- 431 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Suite, 1 Bedroom (Rock)
- Ocean view
- 635 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Twin Sofa Bed
Rock Royalty Ocean View King
8.4Very good
8 reviews
- Ocean view
- 431 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Ocean View King
8.4Very good
18 reviews
- Ocean view
- 431 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Lagoon view king
8.4Very good
31 reviews
- Lagoon view
- 431 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Ocean View Double
8.6Excellent
36 reviews
- Ocean view
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Deluxe Lagoon view double
8.2Very good
19 reviews
- Lagoon view
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Deluxe Family Lagoon View (Two Bedroom)
10.0Exceptional
2 reviews
- Lagoon view
- 861 sq ft
- 1 bedroom
- Sleeps 5
- 1 King Bed and 2 Double Beds
Deluxe Room, 1 King Bed
8.8Excellent
13 reviews
- 431 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Room, 2 Double Beds
8.4Very good
22 reviews
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Deluxe Family Ocean View - Two Bedroom
- Ocean view
- 861 sq ft
- Sleeps 5
- 1 King Bed and 2 Double Beds
Deluxe Family Ocean View Double Beds - Two Bedroom
9.0Wonderful
2 reviews
- Ocean view
- 861 sq ft
- Sleeps 6
- 4 Double Beds
Classic Room, Accessible, Lagoon View
- Lagoon view
- 431 sq ft
- Sleeps 4
- 2 Double Beds
Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)
- Lagoon view
- 861 sq ft
- Sleeps 5
- 1 King Bed and 2 Double Beds
Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)
8.0Very good
1 review
- Ocean view
- 850 sq ft
- Sleeps 5
- 1 King Bed and 2 Double Beds
Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)
- Ocean view
- 850 sq ft
- Sleeps 6
- 4 Double Beds
Deluxe Double Room, Lagoon View (Classic)
10.0Exceptional
1 review
- Lagoon view
- 431 sq ft
- Sleeps 4
- 2 Double Beds
Deluxe Room, 1 King Bed, Lagoon View (Classic)
- Lagoon view
- 431 sq ft
- Sleeps 3
- 1 King Bed
Deluxe Double Room, Ocean View (Classic)
10.0Exceptional
1 review
- Ocean view
- 431 sq ft
- Sleeps 4
- 2 Double Beds
Deluxe Room, 1 King Bed, Ocean View (Classic)
10.0Exceptional
1 review
- Ocean view
- 431 sq ft
- Sleeps 3
- 1 King Bed
Deluxe Double Room (Classic)
- 431 sq ft
- Sleeps 4
- 2 Double Beds
Deluxe Room, 1 King Bed (Classic)
- 431 sq ft
- Sleeps 3
- 1 King Bed
Classic Room, 1 King Bed, Ocean View (Diamond)
9.0Wonderful
2 reviews
- Ocean view
- 431 sq ft
- Sleeps 3
- 1 King Bed
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About the neighborhood
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
What's nearby
- Ballenas Beach - 3 min walk - 0.3 km
- Aquaworld - 11 min walk - 1.0 km
- Kukulcan Plaza Shopping Mall - 18 min walk - 1.5 km
- Iberostar Cancun Golf Course - 3 min drive - 2.8 km
- La Isla Shopping Mall - 4 min drive - 2.9 km
Getting around
- Cancun Intl. Airport (CUN) - 19 min drive
- Tulum Intl. Airport (TQO) - 148 min drive
- Airport shuttle (surcharge)
Restaurants
- Nebbiolo - 5 min walk
- Fred's House American Seafood & Oyster Bar - 6 min walk
- The Great Room - 9 min walk
- Club 91 Lounge - 7 min walk
- Cafetto
About this property
Hard Rock Hotel Cancun - All Inclusive
At Hard Rock Hotel Cancun - All Inclusive , you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Aquaworld. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Pizzeto, one of 5 restaurants, serves pizza and is open for lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a free kid's club, and a health club. Fellow travelers love the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Volleyball
Lessons/classes/games
Aerobics
Dancing
Language
Water fitness
At a glance
Hotel size
- 600 rooms
- Arranged over 12 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
- Babysitting*
- Free children's club
Pets
- Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
- Specific rooms only, restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking limited
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:00 AM–11:00 AM
- 5 restaurants
- 6 bars/lounges
- 2 swim-up bars
- Coffee shop
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Children's pool
- Waterslide
- Playground
- Babysitting (surcharge)
- Lifeguard on site
What to do
- On the beach
- Tennis
- Yoga classes
- Basketball
- Evening entertainment
- Shopping
- Pool table
- Air hockey
- Table tennis
- Golf lessons nearby
Working away
- 14 meeting rooms
- Conference center (16404 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- ATM/banking
- Garden
- Terrace
- Piano
- Health club
- Adjacent to a golf course
- An outdoor pool
- Arcade/game room
- Full-service spa
- Outdoor tennis court
- Massage/treatment rooms
- Waterslide
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Comprehensive recycling policy
- Banquet hall
- Traditional architecture
Accessibility
- Elevator
- Elevator door width (inches): 35
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Stairway handrail height (inches): 35
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- 2 stairs to reach property
- Tile flooring in room
Room amenities
Home comfort
- Air conditioning (climate-controlled)
- Free stocked minibar
- Espresso maker
- Slippers
- Iron/ironing board
Sleep well
- Down comforter
- Blackout drapes/curtains
- Premium bedding
What to enjoy
- Private indoor hot tub
- Balcony
Freshen up
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- LED light bulbs
Special features
Spa
The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Dining
Pizzeto - This poolside family restaurant specializes in pizza and serves lunch and dinner.
Frida - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Ciao - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Zen - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Toro - Overlooking the ocean and garden, this steakhouse serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
- Breakage deposit: USD 100 per night
Optional extras
- Airport shuttle service is offered for an extra charge of USD 34 per person (roundtrip)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from August 3 2026 to December 15 2026 (dates subject to change).
Children & extra beds
- Babysitting is available for an extra charge
Pets
- Pets are allowed for an extra charge of USD 150 per pet, per week
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the health club or fitness facility
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
All Inclusive Hard Rock Hotel
All Inclusive Hard Rock Hotel Cancun
Cancun Hard Rock Hotel
Hard Rock All Inclusive
Hard Rock Hotel All Inclusive
Hard Rock Hotel All Inclusive Cancun
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun All Inclusive
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Cancun Inclusive in
Hard Rock Hotel Cancun All Inclusive
Cancun Hard Rock Hotel Cancun - All Inclusive Hotel
Hard Rock Hotel Cancun - All Inclusive Cancun
Hard Rock Hotel All Inclusive
Hard Rock Cancun All Inclusive
Hard Rock All Inclusive
Hotel Hard Rock Hotel Cancun - All Inclusive Cancun
Hotel Hard Rock Hotel Cancun - All Inclusive
Hard Rock Cancun All Inclusive
Frequently asked questions
Is Hard Rock Hotel Cancun - All Inclusive currently open?
This property is closed from August 3 2026 to December 15 2026 (dates subject to change).
Does Hard Rock Hotel Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hard Rock Hotel Cancun - All Inclusive ?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hard Rock Hotel Cancun - All Inclusive ?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 150 per pet, per week. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hard Rock Hotel Cancun - All Inclusive ?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hard Rock Hotel Cancun - All Inclusive ?
Yes, an airport shuttle is available. The charge is USD 34 per person roundtrip.
What are the check-in and check-out times at Hard Rock Hotel Cancun - All Inclusive ?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hard Rock Hotel Cancun - All Inclusive ?
No, this property doesn't have a casino, but PlayCity Casino (22-min drive) and Royal Yak Casino and Sports Book (23-min drive) are both nearby.
What is there to do at Hard Rock Hotel Cancun - All Inclusive and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Cancun - All Inclusive also has 2 swim-up bars, a waterslide, and a Turkish bath, as well as private indoor hot tubs, an arcade, and a garden.
Are there restaurants at or near Hard Rock Hotel Cancun - All Inclusive ?
Yes, there are 5 onsite restaurants, featuring pizza, garden views, and poolside dining.
Does Hard Rock Hotel Cancun - All Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Hard Rock Hotel Cancun - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hard Rock Hotel Cancun - All Inclusive like?
Hard Rock Hotel Cancun - All Inclusive is a short 11-minute walk from Aquaworld and 20 minutes' walk from Kukulcan Plaza Shopping Mall.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Hard Rock Hotel Cancun - All Inclusive Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.2
Amenities
8.4
Staff & service
7.8
Property conditions & facilities
What guests liked
- The beach at this location is beautiful, warm, and perfect for confident swimmers with comfortable beach chairs. (34 reviews)
- The pool area was great, with many reviewers praising its exceptional quality and enjoyable atmosphere. (38 reviews)
- The all-inclusive experience was exceptional, offering great service, clean facilities, and a wide range of dining options. (10 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffFoodRoomRestaurantBeachDrinksBookingFamily friendlyEntertainmentBreakfast8/10 Very good
Pool and swim bars were amazing
GURSEWAK SINGH
GURSEWAK SINGH, 5-night trip
10/10 Exceptional
10/10 best resort I’ve stayed at ever
James
James, 5-night trip
8/10 Very good
Very attentive and hard working staff. Stunning views from the swim-up bar. Had a blast here!
nitya
nitya, 1-night trip
10/10 Exceptional
Food was excellent
Betty
Betty, 4-night trip
8/10 Very good
Their service was very good !!
Sehoon
Sehoon, 4-night trip
10/10 Exceptional
All good with check in
Humberto
Humberto, 1-night trip
10/10 Exceptional
I loved this hotel. Everything was great
JANY
JANY, 4-night trip
10/10 Exceptional
The best hotel if you are looking for a bit of everything
Earl
Earl, 1-night trip
2/10 Poor
Staff was great resort need to upgraded and the food could use some help
Giovanni
Giovanni, 7-night trip
10/10 Exceptional
The beach at this location is awesome
Art
Art, 4-night trip
10/10 Exceptional
It was a great stay!
Cinthia Carranza
Cinthia Carranza, 2-night trip
8/10 Very good
The staff and amenities.
Rollie Gilliam
Rollie Gilliam, 4-night trip
8/10 Very good
Yes it was great
mehran
mehran, 7-night trip
10/10 Exceptional
Room was in great condition, Staff was super friendly and helpful, swim up bar could’ve had some more seating but other than that was great. The balcony had a great view with good space.
Steven
Steven, 4-night trip
10/10 Exceptional
It was a great experience
Santhosh
Santhosh, 5-night trip
10/10 Exceptional
Excellent hotel really recommended staying here. Rooms are clean the food is good the staff is good no complaints at all.
Elvis Alejandro
Elvis Alejandro, 7-night trip
10/10 Exceptional
The resort was clean and has many fun areas to hang out. The staff was friendly and the rooms were always clean.
Amer
Amer, 3-night trip
10/10 Exceptional
Clean room ok, staff ok, beack view ok
Manuel
Manuel, 5-night trip
10/10 Exceptional
The hotel was very busy but I never had to wait long for help with anything. Will definitely be back.
Baylee Nicole
Baylee Nicole, 3-night trip
10/10 Exceptional
Excellent all around
Nolan wiley matthew
Nolan wiley matthew, 5-night trip
8/10 Very good
Clean rooms., excellent service
Mohammad Hassan
Mohammad Hassan, 4-night trip
10/10 Exceptional
We had amazing experience, staff were very kind
Fernando
Fernando, 3-night trip
10/10 Exceptional
Food and service was very good! Need some updating done on rooms but still worth it. Beds were very comfortable. Entertainment was excellent.
Danielle
Danielle, 5-night trip
10/10 Exceptional
Very nice resort to stay
Brian
Brian, 6-night trip
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