At Brown TLV Urban Hotel, Tel Aviv City Center's vibrant energy comes alive with a rooftop terrace and serene garden. Unwind in the spa, get energized at yoga classes or indulge in a coffee at the café; helpful staff has left guests feeling right at home.
Take in the views from the rooftop terrace when you stay at Casa Suzanna. You can indulge in deep-tissue massages, body treatments, or aromatherapy.
Languages
English, Hebrew, Russian
At a glance
DONE
Hotel size
30 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from midnight to 9:00 AM
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (ILS 120 per night; includes in/out privileges)
Onsite parking limited (max 9 spaces per unit)
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 9:00 AM–1:00 PM
Coffee/tea in a common area
Free reception (select days)
What to do
Beach nearby
Discount at nearby fitness center
Bicycle rentals nearby
Hiking/biking trails nearby
Winery tours nearby
Services
Front desk (limited hours)
Concierge services
Luggage storage
Wedding services
Multilingual staff
Bike storage
Romance packages
Facilities
1 building/tower
Rooftop terrace
Garden
Bicycle parking
Spa services
Massage/treatment rooms
Banquet hall
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 2
Accessible airport shuttle
Roll-in shower
Roll-in shower width (inches): 1
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).
Optional extras
Full breakfast is offered for an extra charge of approximately ILS 65 for adults and ILS 65 for children
Airport shuttle service is offered for an extra charge of ILS 330 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of ILS 350
Children & extra beds
Guests must contact this property in advance to reserve sofa beds
Parking
Covered self parking costs ILS 120 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs ILS 350 per person
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Brown Hotel TLV
Brown TLV
Brown TLV Hotel
Brown TLV Urban Hotel
Brown TLV Urban Hotel Tel Aviv
Brown TLV Urban Tel Aviv
Brown Urban Hotel
Hotel Brown TLV
TLV Brown
Brown Tlv Hotel Tel Aviv
Brown TLV Urban
Casa Suzanna Hotel
Casa Suzanna Tel Aviv
Brown TLV Urban Hotel
Casa Suzanna Hotel Tel Aviv
Frequently asked questions
Does Casa Suzanna offer free cancellation for a full refund?
Yes, Casa Suzanna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Suzanna?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Suzanna?
Yes. Self parking costs ILS 120 per night. Parking spots may be limited.
Is airport shuttle service offered by Casa Suzanna?
Yes, an airport shuttle is available. The charge is ILS 330 per vehicle one-way.
What are the check-in and check-out times at Casa Suzanna?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Casa Suzanna and nearby?
Have fun with nearby activities like cycling, hiking, and swimming. Enjoy amenities like spa services and a garden.
What's the area around Casa Suzanna like?
Casa Suzanna is located on the Strip in Tel Aviv City Center, a short 3-minute walk from Rothschild Boulevard and 6 minutes' walk from Carmel Market.
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Casa Suzanna Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Air conditioning
Lobby
Parking
Bathroom
Reviews
8/10 Very good
Aug 16, 2022
Nice hotel in an amazing location.
Bezawit
Bezawit, 3-night trip
10/10 Exceptional
Apr 11, 2023
Perfect location with a great people!
Alexander
Alexander, 1-night trip
10/10 Exceptional
Mar 2, 2023
Great stay
I had a great stay. Friendly staff, great service, convenient location.
Roy
Roy, 3-night trip
10/10 Exceptional
Aug 21, 2023
Great spot for visit Tel Aviv
Antonio
Antonio, 7-night trip
10/10 Exceptional
Jul 6, 2023
Great location with unlimited eating/drinking options, all in walking distance.
Michael
Michael, 1-night trip
8/10 Very good
Aug 14, 2023
Nice clean place, walking distance to several locations, very friendly staff.
david
david, 7-night trip
10/10 Exceptional
Nov 11, 2022
Very relaxed stay
Really nice boutique hotel in the centre of old Tel Aviv
Philip
Philip, 4-night trip
6/10 Good
Dec 18, 2022
Great location , very friendly and helpful staff .
Great great location. Very friendly and helpful staff . Other than that , it’s “ just ok”.
Andrea
Andrea, 5-night trip
10/10 Exceptional
Jun 8, 2022
Great experience!
Shabtay
Shabtay, 6-night trip
10/10 Exceptional
Sep 5, 2023
Excelent
All Perfect and Thanks to Betty for her kind hospitality as well
SERDAR
SERDAR, 3-night trip
8/10 Very good
Feb 22, 2023
Nice hotel. Room is very small but it is close to everything you need. Bathroom needs some better updating and ventilation.
Verified traveler
4-night trip
10/10 Exceptional
Aug 12, 2023
Genial
JOSE MANUEL
JOSE MANUEL, 1-night trip
8/10 Very good
Feb 14, 2023
Fabulous location
Fabulous location - small rooms but that’s ok! Unfortunately, we woke up to drilling in the room next door at 845 am and house keeping knocking on doors at 8am. The walls are quite thin
Katie
Katie, 2-night trip
6/10 Good
Apr 5, 2024
Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.
James
6/10 Good
Jun 23, 2023
Great location and unique ambiance. However the air conditioning did not work and was not fixed for our room. The whole family woke with sour backs over the several days we stayed as well. The staff was generally very prompt and helpful but were unable to address the Apple conditioning issue for us.
Daniel
Daniel, 4-night trip
8/10 Very good
Dec 14, 2022
Great but small rooms
This Brown hotel is well positioned in Tel Aviv. The breakfasts were great too. My only comment is the room size. They are small rooms. I was a solo traveller and although my room was advertised for two people it would have been a tight squeeze with suitcases and closet space. In saying that I am a return traveller to this hotel as I enjoy its style and convenience, oh and did I mention the breakfast. Just be ware of the room size
Verified traveler
4-night trip
4/10 Fair
Jan 21, 2024
Bad experience
I was very disappointed. room is extremely small. Breakfast is 1k away and the poorest breakfast I ever had in Israel. Asked me to pay tax again in checkout after already paid though the app.
Rachel
Rachel, 1-night trip
10/10 Exceptional
Sep 23, 2023
I needed to change my reservation due to Shabbat and no transport. Daniel, Jacob and Yali were great in getting the info and helped me change my booking and getting a refund. It took a while to get through to Expedia but James an Expedia agent was great and I got the refund. Thanks everyone you really helped me alot.
Anita
Anita, 4-night trip
8/10 Very good
Sep 12, 2023
Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.
Thomas
Thomas, 4-night trip
6/10 Good
Mar 3, 2024
Breakfast was not available at the hotel as indicated at time of booking for which I paid extra. Had to walk about 4-5 blocks to another hotel. Not at all convenient and did not make use of it. Would not have paid for it if I’d know in advance. I’d like to request a refund for that.
Ofelia
Ofelia, 3-night trip
4/10 Fair
Jun 11, 2023
Do not recommend not clean and no c.service
Firstly there wasn’t any parking even though it said no reservation was necessary and had no help from the front desk. Only when I finished driving around tel aviv looking for a space and came back, I was allowed to park on site and there had been a space all along. The condition of the room was one of the dirtiest I’ve ever stayed in and even found a bed bug on my pillow. One of the worst places I’ve stayed in, not clean and not helpful however the location was the only good thing about it.
SARA
SARA, 1-night trip
8/10 Very good
Aug 15, 2023
Simple, clean hotel in a good location.
The hotel itself is clean and in a good location just 5-10 minutes walk to the beach. The air conditioning in the bedroom seemed to struggle a little bit in the heat (30C+), so not as cool as we would have liked but bearable.
The hotel doesn't have that much in the way of amenities, for example there is no restaurant or breakfast offering, so if that matters to you then bear it in mind. There is a bar area but we didn't use it or see that many people in there.
The room itself was compact but had everything you need. Wifi on the upper floors was a bit hit and miss but fine in the lobby area. There is also a free Nespresso machine and fresh water containers in the lobby you can use.
The location of the hotel is the best part, just 5-10 minutes walk to the beach and 15 minute walk to the Florentin area where there are lots of quirky bars where you can get a range of drinks and street food.
Verified traveler
4-night trip
4/10 Fair
Apr 11, 2023
Wouldn’t recommend
This hotel is incredibly tired and run down. The attitude of the staff leaves an awful lot to be desired, they cannot even be bothered to lift their heads to greet you when you return. Too busy looking at their phones. The rooftop is drab, tired and overlooks a multi story car park. The bathroom was the smallest bathroom I’ve ever experienced in a hotel, towels scratchy, dark and damp. Even simple requests like extra pillows were repeatedly ignored, we ended up emailing the manager who replied but surely the first thing he would have done would to have made sure they were sent to the room?? Clearly not. Don’t even get me started on the random bath on the roof top!!! Gross.