Surrounded by lush greenery, Heritage Park Pontypridd, Trademark Collection by Wyndham offers a tranquil retreat. Indulge in British cuisine at The Heritage Park restaurant, relax with a drink at the bar or get active in the gym. With free WiFi and helpful staff on hand to ensure your stay is nothing short of exceptional.
The Royal Mint Experience - 13 min drive - 11.2 km
Caerphilly Castle - 18 min drive - 17.9 km
Cardiff University - 24 min drive - 24.6 km
Principality Stadium - 27 min drive - 26.6 km
Getting around
Cardiff International Airport (CWL) - 52 min drive
Dinas Station - 5 min drive
Trehafod Station - 9 min walk
Porth Station - 17 min walk
Restaurants
Rheola Hotel - 3 min drive
Thai Elephant - 3 min drive
Rhondda Hotel - 18 min walk
Wattstown Rugby Club - 5 min drive
KFC - 3 min drive
About this property
Heritage Park Pontypridd, Trademark Collection by Wyndham
When visiting Pontypridd, Heritage Park Pontypridd, Trademark Collection by Wyndham is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at The Heritage Park, which serves British cuisine and is open for lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
43 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Horse riding nearby
Fishing nearby
Working away
4 meeting rooms
Services
24-hour front desk
Free newspapers in lobby
Facilities
Garden
Picnic area
Fitness center
Local culture & ecosystem education
At least 80% lighting from LEDs
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height counter/sink
Grab bar near toilet
Wheelchair-width doorways
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10.00 per person
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
National rating
This property has received its official star rating from Visit Wales.
Also known as
Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel
Frequently asked questions
Does Heritage Park Pontypridd, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Heritage Park Pontypridd, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Sorry, pets aren't allowed.
Is parking offered on site at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Park Pontypridd, Trademark Collection by Wyndham?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Heritage Park Pontypridd, Trademark Collection by Wyndham and nearby?
Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy amenities like a fitness center, a picnic area, and a garden.
Are there restaurants at or near Heritage Park Pontypridd, Trademark Collection by Wyndham?
Yes, The Heritage Park offers British cuisine.
What's the area around Heritage Park Pontypridd, Trademark Collection by Wyndham like?
Heritage Park Pontypridd, Trademark Collection by Wyndham is a short 9-minute walk from Trehafod Station and 3 minutes' walk from A Welsh Coal Mining Experience.
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Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Bathroom
Food
Breakfast
Restaurant
Bed
Lobby
Bar
Shower
Reviews
10/10 Exceptional
Sep 1, 2025
Wedding
Attended a family wedding staff were very helpful food was lovely rooms were clean and comfortable and the breakfast was excellent plenty of options to choose from.
Lesley
Lesley, 1-night trip
4/10 Fair
Aug 19, 2025
Really dated hotel
Not clean or comfy
There was a wedding on and it was utter chaos- delayed service staff were stressed
Verified traveler
1-night trip
10/10 Exceptional
Apr 17, 2025
Great stay
Mohamed
Mohamed, 1-night trip
4/10 Fair
Aug 20, 2025
Average at bedt
Quite run down.
No window in my room.
I don’t think I would stay again.
Parking good though.
Nicola
Nicola, 2-night trip
2/10 Poor
Sep 4, 2025
Honest review
Upgraded on arrival from a double room to a superior double. The room I was upgraded to was in absolutely disgusting state. I have no idea what bodily fluids were on this chair but it doesn’t bare thinking about. Went to the restaurant for food and that has gone massively downhill. I’ve stayed in this hotel a few times on business but it just shows how much something can deteriorate in such a short space of time. It does make you wonder if it has been used as a migrant hotel.
Joshua
Joshua, 1-night trip
10/10 Exceptional
May 27, 2025
Great staff. Ideal location for what we needed. Food good.
Darren
Darren, 1-night trip
8/10 Very good
Apr 30, 2025
Everything on site, nice greeting on arrival, all the staff very plesentand helpfull
Phil
Phil, 1-night trip
10/10 Exceptional
Apr 13, 2025
good place
David
David, 1-night trip
6/10 Good
Aug 3, 2025
Average stay
The hotel looks amazing on the pictures but in real life doesn’t quite reflect the same. The room was OK but the bathroom was very dated. Plug hole was broken but this was fixed when asked. We were also woken up at 3am to the fire alarm going off which absolutely terrified me.
Didn’t eat in the restaurant to comment on the food. I thought room service was an option here (I may be wrong) but there was no information about this anywhere.
Summerly
Summerly, 2-night trip
10/10 Exceptional
Feb 15, 2025
Staff where very polite... will be staying again
Kelly
Kelly, 1-night trip
6/10 Good
Jun 4, 2025
Little bit tired and in need a a refresh
Matthew
Matthew, 1-night trip
8/10 Very good
Jun 15, 2025
Room was large. Heating was on full blast when we entered and there is no air-con to cool it back down. Room had been recently redone with the exception of the bathroom which is very dated. Parking very good.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Apr 13, 2025
good service
David
David, 1-night trip
8/10 Very good
Apr 11, 2025
Good hotel
The hotel is in a good location. Beds are comfortable. Just a bit dated
Verified traveler
1-night trip
10/10 Exceptional
Jan 30, 2025
Friendly staff clean comfortable good service
Gemma
Gemma, 1-night trip
2/10 Poor
Jun 15, 2025
Damp smell in room. TVs didn’t work. Breakfast was poor
James
James, 1-night trip
8/10 Very good
Jan 19, 2025
Family gathering
It was ok for the price and fine for a one night stay
Richard
Richard, 1-night trip
4/10 Fair
Apr 21, 2025
The hotel is a bit tired overall. Shower gel bottle was empty in my room and there was no plug in the sink which made shaving a bit tricky, and the heating didn't work so my room was rather cold. The bed was very comfy though.
David
David, 1-night trip
10/10 Exceptional
Aug 14, 2024
Perfect
Very nice place
Robert
Robert, 1-night trip
2/10 Poor
May 2, 2025
Poor
Photos online of the hotel do not accurately represent the rooms. The upgraded room I stayed in was tired and scruffy with stains on the furniture.
Cara
Cara, 1-night trip
8/10 Very good
Nov 30, 2024
It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
stephen
stephen, 1-night trip
8/10 Very good
Dec 28, 2024
Staff were all lovely
SUSAN
SUSAN, 4-night trip
10/10 Exceptional
Sep 24, 2024
Fab stay would come back again close to home
Gemma
Gemma, 1-night trip
10/10 Exceptional
Jan 12, 2025
We love our night
Maria
Maria, 1-night trip
4/10 Fair
May 19, 2025
Booked this hotel not knowing it is a wedding venue. Lots of noise until 1.30 in the morning. Also can hear people being sick in room next door !!! Lots of shouting and banging of doors. Perhaps they should have let us know that they had a wedding taking place when we booked and we would have booked elsewhere.