When we arrived the reception was closed, with a sign saying that there had been an issue and that they will be back "soon". There was a number to call, which we did but no one pick up. We were there tired and with our bags and with no idea of how long it will take for them to come back. Someone did come after around 15min.
The staff were really friendly and nice, the room was ok.
The main issue is that the A/C was not working, it was really hot. They had a big "mobile A/C" that was really loud, but was not delivering cool air, even the "fan" setting was very bad. Between the heat and the noise it was really difficult to sleep.