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Kempinski The One Suites Hotel Shanghai Downtown

5.0 star property
Luxury aparthotel with indoor pool, near Nanjing Road Shopping District

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Photo gallery for Kempinski The One Suites Hotel Shanghai Downtown

Exterior
Premier Three Bedroom Suite | 1 bedroom, premium bedding, free minibar, in-room safe
Superior Suite | City view
Lobby
Two Bedroom Family Suite | View from room
Kempinski The One Suites Hotel Shanghai Downtown, located near The Bund and West Nanjing Road, offers a luxurious retreat with a restaurant and dry cleaning/laundry services. Relax on the spacious terrace or stay connected with in-room WiFi; guests appreciate the multilingual staff's attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Separate bedrooms
  • Lounge area
  • Pool
  • Parking available
  • Refrigerator
  • Non-smoking

Main amenities (12)

  • 244 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Separate bathtub and shower
  • Separate bedroom
  • Separate dining area
The current price is $151
includes taxes & fees
$143 per night
May 19 - May 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Deluxe Suite | Living area | LCD TV, MP3 dock

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
  • City view
  • 861 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Three Bedroom Suite

Premier Three Bedroom Suite | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Premier Three Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
  • City view
  • 3348 sq ft
  • Studio
  • 3 bathrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Suite

Superior Suite | Living area | LCD TV, MP3 dock

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
  • City view
  • 775 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite | View from room

Two Bedroom Family Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
  • City view
  • 1205 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite | Living area | LCD TV, MP3 dock

Comfort Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
  • City view
  • 667 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Art Deco Suite

Art Deco Suite | Living area | LCD TV, MP3 dock

Art Deco Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Free minibar items
  • City view
  • 731 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Conrad Shanghai

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,004 reviews
The price is $163
includes taxes & fees
$154 per night
May 6 - May 7
Conrad Shanghai
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About the neighborhood

Map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041

What's nearby

  • West Nanjing Road - 3 min walk - 0.3 km
  • People's Square - 2 min drive - 1.9 km
  • Nanjing Road Shopping District - 2 min drive - 2.1 km
  • Jing'an Temple - 3 min drive - 2.7 km
  • The Bund - 8 min drive - 9.1 km

Getting around

  • Hongqiao International Airport (SHA) - 29 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 46 min drive
  • Shanghai Railway Station - 9 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Shanghai Natural History Museum Station - 5 min walk
  • West Nanjing Road Station - 7 min walk
  • People's Square Station - 12 min walk

Restaurants

  • ‪丰收日 - ‬2 min walk
  • ‪Belloco - ‬1 min walk
  • ‪Manne et Santé - ‬1 min walk
  • ‪多福苑 - ‬1 min walk
  • ‪玛哪胜地 - ‬1 min walk

About this property

Kempinski The One Suites Hotel Shanghai Downtown

Kempinski The One Suites Hotel Shanghai Downtown puts you just a 5-minute drive from West Nanjing Road and People's Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro & Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and apartments have conveniences like washers/dryers and refrigerators. Fellow travelers say great things about the room service. Public transportation is just a short walk: Shanghai Natural History Museum Station is 5 minutes and West Nanjing Road Station is 7 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Property size

    • 244 apartments
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property's swimming pool will be closed on every 1st and 15th of the month.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 100 per night)
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (CNY 100 per night)

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Bistro & Lounge

Food and drink

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: CNY 198 for adults and CNY 99 for children
  • 1 restaurant
  • Dining table
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Premium bedding
  • Pillow menu
  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: CNY 350.0 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Children's robes
  • Free toiletries
  • Bathrobes
  • Toilet paper
  • Eco-friendly toiletries

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV
  • MP3 docking station

Outdoor areas

  • Terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Meeting rooms
  • Laptop workspace
  • Desk chair

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Hardwood flooring in room
  • Soundproofing
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free bottled water

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 244 rooms
  • 28 floors
  • 1 building
  • Built in 2012

Special features

Dining

Bistro & Lounge - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Self parking costs CNY 100 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:30 PM

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Does Kempinski The One Suites Hotel Shanghai Downtown offer free cancellation for a full refund?

Yes, Kempinski The One Suites Hotel Shanghai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski The One Suites Hotel Shanghai Downtown?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:30 PM.

Are pets allowed at Kempinski The One Suites Hotel Shanghai Downtown?

Sorry, pets aren't allowed.

Is parking offered on site at Kempinski The One Suites Hotel Shanghai Downtown?

Yes. Self parking costs CNY 100 per night.

What are the check-in and check-out times at Kempinski The One Suites Hotel Shanghai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Kempinski The One Suites Hotel Shanghai Downtown and nearby?

Kempinski The One Suites Hotel Shanghai Downtown has an indoor pool and a fitness center.

Are there restaurants at or near Kempinski The One Suites Hotel Shanghai Downtown?

Yes, Bistro & Lounge offers international cuisine.

Does Kempinski The One Suites Hotel Shanghai Downtown have private hot tubs?

Yes, each apartment has a deep soaking bathtub.

What's the area around Kempinski The One Suites Hotel Shanghai Downtown like?

Kempinski The One Suites Hotel Shanghai Downtown is in Downtown Shanghai, a short 5-minute walk from Shanghai Natural History Museum Station and 3 minutes' walk from West Nanjing Road.

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Kempinski The One Suites Hotel Shanghai Downtown Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Good

cutlery has stains and the washroom is slightly smelly. Bedroom TV need fixing and so was the blinds in the bathroom.
Kwan In, 2-night trip

10/10 Exceptional

We will stay in the property again if we go back to Shanghai.
Jim, 2-night trip

10/10 Exceptional

Very good 👍 we will check in again！
Qiongling, 1-night trip

10/10 Exceptional

I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Rong, 8-night trip

10/10 Exceptional

Well located and spacious.
Zhenyu, 2-night trip

10/10 Exceptional

Fantastic

Really great location, state of repair and staff. Highly recommended!
3-night trip

10/10 Exceptional

Wonderful hotel, room and service. Restaurant the food is so so.
Manuel, 1-night trip

8/10 Very good

Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Julia, 3-night trip

8/10 Very good

The hotel is old.
Zhuang, 1-night trip

2/10 Poor

Hotel definately needs renovation
hongxiang, 3-night trip

2/10 Poor

Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
6-night trip

10/10 Exceptional

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Dashel, 4-night trip

4/10 Fair

The room floor and sink are not clean. The lights quite dark.
Wenyi, 2-night trip

8/10 Very good

Wifi connection is very bad
Ah, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Staff to improve on communication with guests

Overall the experience was ok however I find that the staff at the front desk in the morning was somewhat disappointing. Booked an airport transfer the evening before to leave at 7am the next morning. We went down to the lobby at 7am and waited for more than 10 minutes for the car to arrive. Spoke to the front desk staff and he was clueless of what was happening. He didn't even bother whether we were late for our flight or not. He later called the limo and spoke in mandarin. After the call, he didn't even bother updating us on the status of the car...whether we need to give another 10 minutes or explain why the car was late etc. So we continued waiting which seem forever. Finally the car arrived and he did not even come to us and tell us but expect us to know that our car has arrived. Anyway, we got in the car and goodness, the car was dirty! There was bits and pieces of groundnuts in the car and we felt it was simply unacceptable considering the price we pay for the transfer.

10/10 Exceptional

上海非常好的飯店

位於上海的市中心到哪裡都很方便而且睡得很舒服很安靜，下次入住上海一定會再選擇
HUAI CHEN, 3-night trip

8/10 Very good

kuei liang, 4-night trip

8/10 Very good

6-night trip

10/10 Exceptional

SEUNGHYO, 2-night trip

8/10 Very good

kuei liang, 8-night trip

10/10 Exceptional

洗面室の灯りをもっと明るくしてください
kuei liang, 5-night trip

8/10 Very good

Chang Fen, 2-night trip

6/10 Good

Ortalama bir otel
Mehmet, 3-night trip

10/10 Exceptional

好地点好环境

地点好，服务好，住得非常舒服
HUAI CHEN, 6-night trip

10/10 Exceptional

Fabrizio, 1-night trip