In the heart of Lugano, ibis Lugano Paradiso offers a serene retreat with dry cleaning/laundry services and a convenient bar. Connect to in-room WiFi, unwind with newspapers, and take advantage of bike rentals to explore the surroundings. Previous guests have praised the hotel's location.
At ibis Lugano Paradiso, you'll be within a 10-minute drive of Lake Lugano. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily.
At a glance
DONE
Hotel size
70 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 23 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
Bar/lounge
What to do
Golfing nearby
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 26 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20 per pet, per day
Parking
Self parking costs CHF 23 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
ibis Hotel Paradiso Lugano
ibis Lugano Paradiso
ibis Lugano Paradiso Hotel
ibis Lugano Hotel
ibis Lugano
ibis Lugano Paradiso Hotel
ibis Lugano Paradiso Paradiso
ibis Lugano Paradiso Hotel Paradiso
Frequently asked questions
Does ibis Lugano Paradiso offer free cancellation for a full refund?
Yes, ibis Lugano Paradiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Lugano Paradiso?
Yes, pets are welcome. There's a charge of CHF 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis Lugano Paradiso?
Yes. Self parking costs CHF 23 per night. Electric vehicle charging is available.
What are the check-in and check-out times at ibis Lugano Paradiso?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at ibis Lugano Paradiso?
No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are both nearby.
What's the area around ibis Lugano Paradiso like?
Ibis Lugano Paradiso is a short 5-minute walk from Lugano-Paradiso and 14 minutes' walk from MASILugano Museum of Art of Italian Switzerland.
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ibis Lugano Paradiso Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
What guests liked
The breakfast buffet was excellent in quality and value. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 7, 2025
Todo excelente
Gabriela
Gabriela, 1-night trip
10/10 Exceptional
Dec 4, 2023
Great bar, breakfast and room with good location
Annie
Annie, 2-night trip
8/10 Very good
Jun 7, 2025
Room is a little small but it’s an Ibis after all
Hermanto
Hermanto, 1-night trip
10/10 Exceptional
Apr 20, 2025
It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded
fabrice
fabrice, 2-night trip
10/10 Exceptional
Apr 8, 2025
Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.
Robert
Robert, 3-night trip
6/10 Good
Apr 1, 2025
The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.
Luca
Luca, 1-night trip
8/10 Very good
Nov 4, 2024
Need to add cups and better towels and sleepers
Yaroslava
Yaroslava, 1-night trip
6/10 Good
Sep 16, 2024
Fair
Hotel was fair.
Noisy in mornings.
Weekend breakfast full so had to return after an hour.
Note they reserve full price of your stay on credit card AND then ask you to pay full price too
Verified traveler
3-night trip
8/10 Very good
Aug 16, 2025
Mauro
Mauro, 1-night trip
8/10 Very good
Jul 21, 2025
Das Zimmer war soweit in Ordnung und zweckmässig. Das Bad hat etwas an einen „Container“ erinnert. Für eine Nacht ok.
Verified traveler
1-night trip
10/10 Exceptional
Jul 20, 2025
Amanda Toledo
Amanda Toledo, 2-night trip
8/10 Very good
Jun 15, 2025
Tanja
Tanja, 3-night trip
4/10 Fair
Jun 9, 2025
Zwei Sterne sind zuviel geworden. Das Hotelzimmer war einen Albtraum.
Salvatore
Salvatore, 2-night trip
10/10 Exceptional
May 29, 2025
Hotel Ibis, buona qualità, buon prezzo.
Tutto da manuale. La stessa struttura comprende 3 hotel ( 2 a marchio Ibis e Novotel).
Parcheggio coperto unico per i 3 hotel.
Manuel
Manuel, 1-night trip
8/10 Very good
May 26, 2025
Gut
Kirusan
Kirusan, 1-night trip
2/10 Poor
May 6, 2025
Marianne
Marianne, 2-night trip
8/10 Very good
Apr 26, 2025
Kamalis
Kamalis, 1-night trip
10/10 Exceptional
Apr 24, 2025
Guilherme
Guilherme, 2-night trip
8/10 Very good
Apr 22, 2025
Sven
Sven, 1-night trip
6/10 Good
Apr 19, 2025
Alec
Alec, 1-night trip
10/10 Exceptional
Apr 13, 2025
Hector
Hector, 1-night trip
8/10 Very good
Apr 11, 2025
Dommage pour la moquette dans la chambre
Séjour avec ma fille dans l'hôtel Ibis. L'hôtel était propre, personnel sympathique. Le problème est qu'il y a de la moquette dans les corridors et surtout dans les chambres. Nous avons des allergies et sur le cite, il n'est pas mentionner chambre avec moquette. Dommage pour la salle de bain qui était très étouffante vue que s'est une cabine de salle de bain. Je trouve cela très désagréable et décevant. Cela cause beaucoup de bruit quand on prends une douche.
Florence
Florence, 2-night trip
8/10 Very good
Apr 8, 2025
Martin
Martin, 1-night trip
10/10 Exceptional
Apr 6, 2025
Doris
Doris, 2-night trip
10/10 Exceptional
Apr 5, 2025
Schöne und saubere Zimmer, ruhige Gegend, Personal ist nett und zuvorkommend.