Nestled near Jakarta International Expo, Grand Mercure Jakarta Kemayoran offers a tranquil retreat. Tee off on the 18 holes of golf, unwind with a massage at the spa or lounge by one of two pools.
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610
What's nearby
Pasar Baru - 18 min walk - 1.5 km
Jakarta International Expo - 2 min drive - 1.5 km
Mangga Dua - 3 min drive - 2.8 km
Istiqlal Mosque - 4 min drive - 3.6 km
National Monument - 9 min drive - 5.0 km
Getting around
Halim Perdanakusuma Intl. Airport (HLP) - 36 min drive
Soekarno-Hatta Intl. Airport (CGK) - 39 min drive
Jakarta Mangga Besar Station - 4 min drive
Jakarta Kemayoran Station - 18 min walk
Jakarta Rajawali Station - 24 min walk
Airport pick-up service
Restaurants
Food Court MGK - 2 min walk
Tokyo Belly - 13 min walk
Warung Kopi Bubung - 11 min walk
RM Sederhana Mediterania Palace Kemayoran - 12 min walk
Toundano Seafood - 10 min walk
About this property
Grand Mercure Jakarta Kemayoran
At Grand Mercure Jakarta Kemayoran, you'll be within a 10-minute drive of Grand Indonesia and Thamrin City Shopping Mall. Guests can indulge in massages at the spa, and international cuisine is served at Catappa Restaurant, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club.
Languages
Chinese (Mandarin), English, French, Indonesian
At a glance
DONE
Hotel size
505 rooms
Arranged over 27 floors
DONE
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 17
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free babysitting
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite valet parking (IDR 35000 per stay)
Onsite RV/bus/truck parking (fees apply)
DONE
Transfers
Airport pickup on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Free babysitting
Children's menu
What to do
Karaoke
Shopping
Pool table
Working away
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Adjacent to a golf course
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Meal delivery service
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Catappa Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Plumeria Lounge - Overlooking the garden, this lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 332750 for adults and IDR 166375 for children
Airport shuttle service is offered for an extra charge of IDR 460000 per vehicle. Maximum occupancy 3
Parking
Valet parking costs IDR 35000 per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta
Frequently asked questions
Does Grand Mercure Jakarta Kemayoran offer free cancellation for a full refund?
Yes, Grand Mercure Jakarta Kemayoran does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Jakarta Kemayoran?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Mercure Jakarta Kemayoran?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Jakarta Kemayoran?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Grand Mercure Jakarta Kemayoran?
Yes, a shuttle from the airport to the hotel is available. The charge is IDR 460000 per vehicle.
What are the check-in and check-out times at Grand Mercure Jakarta Kemayoran?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Grand Mercure Jakarta Kemayoran and nearby?
Grand Mercure Jakarta Kemayoran has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Grand Mercure Jakarta Kemayoran?
Yes, Catappa Restaurant offers international cuisine and garden views.
What's the area around Grand Mercure Jakarta Kemayoran like?
Grand Mercure Jakarta Kemayoran is in Central Jakarta, a short 15-minute walk from Jakarta International Expo and 17 minutes' walk from Pasar Baru.
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Grand Mercure Jakarta Kemayoran Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Buffets
Food
Shopping malls
Lobby
Toilet
Companies
What guests liked
Breakfast was excellent and the buffet was incredible. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 10, 2025
Business stay in Jakarta
Nice stay, close to Convention-Expo center.
Verified traveler
2-night trip
10/10 Exceptional
Nov 19, 2024
Great hotel, very helpful staff and amazing food.
Sharon
Sharon, 1-night trip
8/10 Very good
Apr 26, 2025
Quiet, easy access toy partner office.
Kok Chor
Kok Chor, 2-night trip
8/10 Very good
Apr 25, 2025
We liked the lobby área and the swimming pool. The room was comfortable but can use extra items such as body lotion and q tips. Services at the restaurant could be a little faster.
Saul
Saul, 4-night trip
10/10 Exceptional
Mar 15, 2025
👍great
Behzad
Behzad, 3-night trip
8/10 Very good
Apr 25, 2025
The security is good. Only people staying at the same floor can access the elevator with the room key. Pillows are bit dirty. Can hear the traffic
Eric
Eric, 2-night trip
10/10 Exceptional
Dec 1, 2024
Great room
David
David, 2-night trip
10/10 Exceptional
Nov 17, 2024
Very convenient for attending nearby exhibitions
JEAN PHILIP
JEAN PHILIP, 6-night trip
10/10 Exceptional
Mar 4, 2025
Staff was very kind of me. When I hurt my leg, she gave me a bandage with medicine. Again, I don't know her name exactly. I really appreciate to her.
JAE HAK
JAE HAK, 3-night trip
8/10 Very good
Dec 7, 2024
Staff is very friendly and helpful.
One thing improvable point is shower water pressure.
Kaori
Kaori, 2-night trip
10/10 Exceptional
Jul 24, 2022
Good hotel to stay
AJAY
AJAY, 6-night trip
4/10 Fair
Mar 14, 2025
Very poor
This hotel is nowhere near where it needs to be to have this rating. There were a number of things broken, I had no hot water for my whole stay. The service was poor and the food very average. Compared to other hotels of this rating in Jakarta I think this needs to be reconsidered for its rating online.
katharina
katharina, 4-night trip
10/10 Exceptional
Sep 24, 2023
Good hotel
Nice ambience
Well trained staff
Large and clean room
Nice food choices
Bobby
Bobby, 4-night trip
10/10 Exceptional
Oct 24, 2023
Nice hotel. Excellent breakfast.
Verified traveler
2-night trip
6/10 Good
Feb 26, 2025
I requested a non smoking room. Unfortunately there were people smoking in other room on my floor, the whole floor smelled of cigarette because of this, through air conditioning system. This happens all the time at this hotel, management needs to enforce non smoking regulation!!
Steve
Steve, 5-night trip
8/10 Very good
Dec 9, 2024
Front desk service still bad due to lack of staff. Waited long time to check in and check out, only one staff is servicing and staff cannot speak English much. The hotel mgmt prefer to do local travellers business rather than oversea.
Kok Chor
Kok Chor, 2-night trip
8/10 Very good
Apr 9, 2024
Beautiful architecture, excellent breakfasts. A bit of wear and tear on the rooms, but not a problem. Excellent value.
Michael
Michael, 3-night trip
10/10 Exceptional
Aug 12, 2022
Wonderful lobby. Room was super clean and comfortable!
Eric
Eric, 1-night trip
10/10 Exceptional
Sep 14, 2023
The hotel is quiet away from heavy traffic and very close to my partner's office.
Kok Chor
Kok Chor, 2-night trip
10/10 Exceptional
Nov 5, 2022
Beautiful hotel. Thoroughly enjoyed the stay. Definitely add the breakfast when you book. It is SO worth it!
Beth
6/10 Good
Nov 1, 2024
Room was clean however the all pillows were too thick and no thinner choice
The food conditions are terrible and at least to wait for 45 mins
William
William, 5-night trip
10/10 Exceptional
Sep 10, 2024
nothing can do around the place
MAN MAN JOULES
MAN MAN JOULES, 2-night trip
8/10 Very good
Jul 4, 2022
Good Hotel
Good clean hotel. Parking was a little difficult in the basement as many lots were reserved.
Jonathan
Jonathan, 6-night trip
10/10 Exceptional
Jun 24, 2024
Very good
WING YAN
WING YAN, 3-night trip
10/10 Exceptional
Sep 17, 2022
Good quality Hotel
Great value for the stay quality. The only down side is that it does not have any shopping malls beside or around within walking distance.
Will want to try other hotel if not due to customer location.