Grand Palladium Colonial Resort & Spa All Inclusive

5.0 star property
Beachfront property in Kantenah with spa and beach bar

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, sun loungers - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)
Lobby sitting area - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)
Lobby - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)
Beach bar - Grand Palladium Colonial Resort & Spa All Inclusive (Kantenah)
Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 8 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools and 5 hot tubs
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
$282 nightly
The total price is $342
Jan 12 - Jan 13, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 32 of 32 rooms

Room Deluxe

  • 398 sq ft
  • Sleeps 1

Suite Junior

  • 452 sq ft
  • Sleeps 1

Suite Luxury

  • 624 sq ft
  • Sleeps 1

Suite Junior

  • 452 sq ft
  • Sleeps 2

Suite Luxury

  • 624 sq ft
  • Sleeps 2

Room Deluxe

  • 398 sq ft
  • Sleeps 3

Suite Junior

  • 452 sq ft
  • Sleeps 3

Suite Junior

  • 452 sq ft
  • Sleeps 4

Room Deluxe

  • 398 sq ft
  • Sleeps 3

Suite Junior

  • 452 sq ft
  • Sleeps 3

Suite Junior

  • 452 sq ft
  • Sleeps 4

Room Deluxe

  • 398 sq ft
  • Sleeps 4

Deluxe Garden View

7.6 out of 10
Good
(41 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite Garden View

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Down duvet
Ceiling fan
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Deluxe Triple Garden View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Poolside

8.6 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Sofa bed
Separate bedroom
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Down duvet
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Junior Suite Garden View

  • Sleeps 3

Junior Suite Poolside

  • Sleeps 3

Deluxe Room With Garden View

  • Sleeps 3

Romance Villa Suite Poolside

  • Sleeps 2

Deluxe Room With Garden View

  • Sleeps 1

Connecting Suite

  • Sleeps 6

Deluxe Triple Room

  • Sleeps 3

Deluxe Triple Room With Garden View

  • Sleeps 3

Suite Junior with Pool View

  • 452 sq ft
  • Sleeps 2

Suite Junior with Pool View

  • 452 sq ft
  • Sleeps 3

Suite Junior

  • 452 sq ft
  • Sleeps 4

Suite Junior

  • 452 sq ft
  • Sleeps 3

Suite Junior

  • 452 sq ft
  • Sleeps 4

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About the neighborhood

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Cenote Cristalino - 6 min drive - 7.8 km
  • Ecopark Kantun Chi - 7 min drive - 8.5 km
  • Xpu-ha Beach - 7 min drive - 7.8 km
  • Puerto Aventuras Marina - 9 min drive - 11.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Arrecifes - ‬5 min drive
  • ‪Helios Restaurant - ‬3 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 4 restaurants and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 8 bars/lounges, a free kid's club, and a beach bar. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 425 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 14 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Colonial Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Palladium Colonial Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium Colonial Resort & Spa All Inclusive also has 2 swim-up bars, 5 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 4 onsite restaurants.

Does Grand Palladium Colonial Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Buffets
Family friendly
Entertainment
Booking
Drinks

What guests liked

  • The pool areas were nice, awesome, and excellent, with many options for activities and a serene infinity pool. (21 reviews)
  • The spa was a highlight, with many reviewers praising its quality and experience. (6 reviews)
  • The beach was described as beautiful, divine, and excellent with opportunities for snorkeling and swimming. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was very good there is plenty of restaurant options
Armando, 5-night trip

10/10 Exceptional

Was just great we will be back for sure
Kiefer, 4-night trip

10/10 Exceptional

Our 5th time at Grand Palladium Riviera Maya. Love it
Ieva, 5-night trip

6/10 Good

Expected a nicer beach
Michelle Lena, 4-night trip

10/10 Exceptional

I liked that everyone is very attentive
Enrique, 7-night trip

10/10 Exceptional

The place is great very clean the staff is amazing very friendly and always ready to help a lot of things to do for adults and kids
Juan, 6-night trip

10/10 Exceptional

Very nice place
Geiner, 1-night trip

10/10 Exceptional

Everything was beautiful except that Resort is huge and very overwhelming with what to fo especially if traveling with young ones
Zully C, 5-night trip

10/10 Exceptional

The attentiveness of all staff in the restaurants and pools was amazing. The areas inside the buildings as well as outside were kept very clean.
David Christian, 7-night trip

10/10 Exceptional

The service it top notch! It is very safe. I had access to most of 4 resorts! Lots of food and entertainment options.
Benjamin, 4-night trip

8/10 Very good

Very good service, but the they have a social club membership, they make me waist to much of my vacation time.
Godofredo, 5-night trip

10/10 Exceptional

I had an amazing time here! The staff are wonderful and the whole resort is so stunning!
Aleigha, 4-night trip

10/10 Exceptional

Love the wildlife, quiet and eco friendly hotel. Food was amazing! It’s like a party every night. No boring hours
Jo Allen Uson, 3-night trip

10/10 Exceptional

We liked our
Nadzeya, 5-night trip

10/10 Exceptional

Great staff, endless food and drinks.
Angela, 7-night trip

10/10 Exceptional

Our experience at the Grand Palladium Colonial Resort was absolutely perfect from start to finish. Upon arrival, we were pleasantly surprised with a complimentary upgrade thanks to booking through Expedia, which made our stay even more special. The resort itself is stunning—beautifully maintained grounds, spacious and comfortable rooms, and a wide variety of restaurants and activities to enjoy. Every staff member we encountered was welcoming, attentive, and made us feel at home throughout our stay. From the pools to the beach, everything exceeded expectations. The atmosphere was both relaxing and lively, offering the perfect balance whether you wanted to unwind or take part in activities. We couldn’t have asked for a better experience and will definitely be returning. Highly recommended to anyone considering a stay in the Riviera Maya!
Anushey, 5-night trip

10/10 Exceptional

Very clean and staff was very helpful. Food and drinks were good.
Grant, 5-night trip

8/10 Very good

The staff. Cielo was very professional.
Caroline, 4-night trip

10/10 Exceptional

Great place, great people, all-around wonderful resort. Facilities and restaurants were very good. Would recommend.
Kenneth Gordon, 6-night trip

10/10 Exceptional

Wonderful stay! We were well taken care of for the entirety of the trip.
Devyn, 7-night trip

10/10 Exceptional

We enjoyed our stay at the Grand Palladium. We booked Colonial but was bumped into Kantenah and VIP guests. Being VIP guests, we got access to exclusive restaurants and lounges and concierge service. David and Cielo, our concierges, are awesome. They are always a text message away.
Joanne, 7-night trip

10/10 Exceptional

The hoteal staff were attentive and carong from beginning to end. Very accommodating! The app for reservations is a bit misleading but the concierge at each lobby are very helpful. The servers at the restaurants provided beyond great customer service. We were surprised everyday with a treat from the person that takes care of the rooms. Sad to leave, but will be back.the food is fenomenal at the resyaurants and at the buffets! Entertainment needs a bit of work, But the beach parties are great...
Cynthia, 4-night trip

10/10 Exceptional

The property is so large and beautiful. The food was delicious and there is so many restaurants to choose from. The staff was friendly and I know i will definitely return!
Caroline Esther, 5-night trip

10/10 Exceptional

Great resort
Aldo, 4-night trip

10/10 Exceptional

Just got back from my trip there, was there for 7 days I had a great time, for someone who travels a lot and had many experiences..this resort was top notch and specifically David the concierge from Building 59 he’s the best!! Did not have to go to reception for anything..
Kervens, 7-night trip