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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel in Oswestry with 2 restaurants and spa

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Exterior
Indoor pool
Business center
Nestled by the river, Lion Quays Hotel & Spa offers a serene retreat. Unwind with hydrotherapy at the onsite spa, enjoy Modern European cuisine at one of two restaurants, or connect to in-room WiFi. Take a dip in the indoor pool or challenge yourself on 3 outdoor tennis courts.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $132
includes taxes & fees
$110 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 323 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 579 reviews
The price is $120
includes taxes & fees
$100 per night
Apr 28 - Apr 29
The Wild Pheasant Hotel & Spa
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About the neighborhood

Map
Moreton, Oswestry, England, SY11 3EN

What's nearby

  • Lion Quays Spa - 4 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 2 min drive - 2.1 km
  • British Ironwork Centre - 9 min drive - 10.2 km
  • Chirk Castle - 12 min drive - 9.2 km
  • Llangollen Bridge - 13 min drive - 14.5 km

Getting around

  • Chester (CEG-Hawarden) - 37 min drive
  • John Lennon Airport (LPL) - 67 min drive
  • Manchester Airport (MAN) - 69 min drive
  • Chirk Station - 10 min drive
  • Ruabon Station - 14 min drive
  • Gobowen Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬5 min drive

About this property

Lion Quays Hotel & Spa

Located near a train station, Lion Quays Hotel & Spa is a great choice for a stay in Oswestry. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and The Waterside, one of 2 restaurants, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor tennis courts, an indoor pool, and a bar/lounge. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Polish, Slovak, Welsh

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Waterside - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Nicos Brasserie - This brasserie specializes in Fusion cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Cafe Ash - Onsite café. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 11.95 per person
  • Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa offer free cancellation for a full refund?

Yes, Lion Quays Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lion Quays Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM.

Are pets allowed at Lion Quays Hotel & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Lion Quays Hotel & Spa?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Lion Quays Hotel & Spa and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Lion Quays Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Lion Quays Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Modern European cuisine.

What's the area around Lion Quays Hotel & Spa like?

Lion Quays Hotel & Spa is located on the waterfront, a short 4-minute walk from Lion Quays Spa.

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Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Breakfast
Restaurant
Spa
Bathroom
Drinks
Bar
Bed

What guests liked

  • The spa facilities were excellent, relaxing, and clean, with many guests praising their quality and helpful staff. (36 reviews)
  • Breakfast was consistently described as excellent, with many reviewers praising the variety, quality, and delicious food. (25 reviews)
  • The gym facilities were excellent with loads of equipment and very helpful staff. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Another Short stay

A great stay... possibly my 10th stay. Lovely staff
Nigel, 2-night trip

10/10 Exceptional

Another lovely stay

I have now stayed 10 times at Lion Quays. Always a great nights sleep. Just sad I couldn't have the breakfast as I was going for an operation
Nigel, 1-night trip

8/10 Very good

Great bar and restaurant poor room

The staff were all very friendly and professional . The gym and spa were ok the bar and restaurant were very nice with good food . The rooms are dated and the bed desperately needs a new mattress. Feels a bit like all fur coat and no knickers .
Shaun, 1-night trip

10/10 Exceptional

Great location, superb facilities, relaxing stay

Beautiful buildings situated in fairly remote location. Very pleasant, helpful staff, comfortable, well equipped rooms. Beds are comfy but disappointed to find its 2 singles combined as i lay in the middle and got the seams. Delicious food and well stocked bar. Plenty of staff despite hosting a wedding the evening we stayed. Would 100% recommend
Kirsty, 1-night trip

6/10 Good

Disappointing room upgrade

Desperately needs a refurb. Room was comfortable, with a nice view of the canal but looked tired with a poorly designed bathroom.
Simon, 1-night trip

10/10 Exceptional

Another Great Stay

I have stayed at Lion Quays on a number of occasions. It is always a pleasure to be there. A comfortable night and breakfast is always first class. Add to this the use of the spa and you have yourself a wonderful bargain
Nigel, 1-night trip

4/10 Fair

The hotel from the exterior was pleasant enough as well as the interior but the closer you look the dirtier the room got. The check in process took a while but the staff were pleasant. The walls of the room were covered in black marks and scuffs, the mugs provided were stained and there were also stains on the throw that was on the end of the bed. The balcony doors were are mouldy.
1-night trip

6/10 Good

Needs a little more attention

Polite reception staff. Room was ok, dirty sock under the bed! Staff in bar area talking before noticing I was stood at the bar. They do not take cash. Unable to swim with daughter until lifeguard present which was fine only no lifeguard showed up on Wednesday morning.
Donna, 1-night trip

8/10 Very good

Overnite stay

Hotel was new and very good Check in very quick with polite and knowledgable staff Breakfast good coffee excellent food an excellent variety for the buffet Will return later in the new year and recommend the hotel to anyone
Anthony, 1-night trip

4/10 Fair

Needs work!!

Spa complex was good, hotel not so! i Stayed on the first floor, the WIFI was non existent, room was in need of modernising, faulty socket (hanging off!) where heater was plugged in, as pictured. Cold shower in the morning!!
1-night trip

6/10 Good

Food was decent, hotel room was scuffed on the walls and the bathroom door had to be lifted up to close
kristopher, 1-night trip

10/10 Exceptional

Great Location and nice spa,excellent breakfast very helpful reception staff
Nick, 2-night trip

10/10 Exceptional

Lovely friendly staff

We've been here twice now, staff are lovely and very friendly, the rooms are comfortable and clean. We made use of the leisure club facilities both time which are also very clean. We definitely be back again
Cheryl, 2-night trip

8/10 Very good

Lovely Views & nice staff

Very pleased our room was upgraded and we had an excellent view of the river. Bed comfortable, breakfast fine and price was fair. As others have mentioned noise does travel in the hotel and the grout etc in the bathroom needed refreshing.
Diane, 1-night trip

10/10 Exceptional

Excellent stay, here for an overnight wedding reception stay,
Helen, 1-night trip

10/10 Exceptional

Pre-Christmas Treat

Pre-Christmas treat. Great food, superb selection of wine, gin and whiskey. Comfortable room with a great view over the Llangollen canal.
Adrian, 2-night trip

6/10 Good

Some issues

The hotel is starting to look a bit tired and dated. The Spa was excellent and a great plus for guests. The restaurant was good, but poss the menu could offer more dishes. My room which was 209 had the sun beaming in early morning, these rooms that have a window facing East need a black out blind or curtains as venitian blinds do not stop all the light. (we have holiday rentals and all bedrooms have a black out blind fitted. I stood on a slither of glass in my room for a broken glass by previous guests but luckly it did not cut me just pierced the skin.
William, 2-night trip

8/10 Very good

Great hotel, lovely staff.

The stay was great, staff are excellent. The room was lovely and clean, slight down was the walls were marked but everything that could be cleaned was spotless. I marked down as on our last morning there was no hot water, this was due to their boiler breaking down so not a fault of the hotel, the reception apologised and said that we were welcome to use the showers in the spa! But unfortunately it was freezing outside and it's a bit of a walk to the spa so a cold wash had to do!! Will stay there again without any qualms!!
Ann, 2-night trip

10/10 Exceptional

A comfortable stay with a good pool for the younger ones and a great gym too.
Andrew, 1-night trip

10/10 Exceptional

Weekend getaway

Great place to unwind for 2 nights. Get a room overlooking the canal and a spa visit
Thomas, 2-night trip

6/10 Good

Disappointed with the suite standard of decor

We stayed in a suite and the room was a good size and could have been perfect, however it has an overally complicated light system controlled by Alexa, the decor is not to a high standard with wall paper pealing, paint work and finish really rough. The room could benefit from a good clean - the shower is caked in scale and the floor corers were really dirty. Disappointing given it is meant to be newly decorated. The saving grace is the pool which is fantastic and the food was very good. If only they paid more attention to cleanliness of the rooms and had better decorators! The cleanliness of the communal areas seemed better.
1-night trip

10/10 Exceptional

Thank you to the excellent checking in staff. They had read my requirements/ specific request, and facilitated an ideal stay. Friendly greeting.
Mena, 1-night trip

10/10 Exceptional

Lovely stay , will stay again
Chris, 3-night trip

8/10 Very good

A lovely stay. Especially the spa and breakfast. Some small inconveniences that you may want to correct include a dirty glass, shampoo dispenser not working and the steam room being out of service. This did not impact the quality of our stay but could have been improved
Jorden, 1-night trip

8/10 Very good

I highly recommend this Hotel. The room was very clean and nice. The facilities were very nice and also very clean. The meal at the restaurant was VERY nice and reasonably priced. I would definitely come back.
Borja, 1-night trip