Hotel Indigo Gatlinburg Downtown by IHG

Property class: 3.5
Mountain hotel with 2 restaurants, near Anakeesta

Choose dates to view prices

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Bar

Main amenities (11)

  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Microwave in a common area
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Laundry facilities
  • Pets allowed
  • Elevator
  • Cable TV service
  • Self parking (surcharge)
  • Outdoor swimming pools
$229 nightly
The total price is $258
Oct 4 - Oct 5
Total with taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room

  • 390 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 1 King Bed, Balcony (Furnished)

9.6 out of 10
Exceptional
(9 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

A modern living room with a large window, a sofa, a green armchair, and a flat-screen TV.

Presidential Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted power outlet.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(56 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A modern living room with a sofa, ottoman, and TV, large windows with a city view, and a fireplace.

Suite, 1 Bedroom

  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 8 min walk - 0.7 km
  • Gatlinburg Convention Center - 16 min walk - 1.4 km
  • Gatlinburg SkyPark - 17 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

  • When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.

At a glance

Hotel size

    • 136 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Parking

    • Onsite self parking (USD 15.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 2 meeting rooms
  • Conference space (4674 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2025
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Cable TV channels

Stay connected

  • Phone

Food and drink

  • Mini-fridge

Special features

Dining

Altitude & Rooftop Bar - Onsite restaurant. Open daily.
Bear Trail Café - Onsite café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 1.25 percent
  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • In-room bottled water
    • WiFi access (may be limited)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self parking costs USD 15.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Indigo Gatlinburg Downtown by IHG?

Yes. Self parking costs USD 15.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Indigo Gatlinburg Downtown by IHG and nearby?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Indigo Gatlinburg Downtown by IHG like?

Hotel Indigo Gatlinburg Downtown by IHG is a short 5-minute walk from Anakeesta and 7 minutes' walk from Ripley's Aquarium of the Smokies.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was clean, relaxing, and offered great views, with some guests enjoying the cabanas and bar overlooking Gatlinburg. (43 reviews)
  • The rooftop restaurant offered fantastic views and a wonderful dinner experience with excellent food. (51 reviews)
  • Parking was convenient, easily accessible, and available on-site with some properties even offering covered parking. (21 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

It’s a very nice hotel, good location, friendly staff and the breakfast was good.
Verified review

10/10 Exceptional

Clean room, great staff
Verified review

10/10 Exceptional

Very clean hotel with excellent breakfast including vegetarian options
Verified review

10/10 Exceptional

Amazing views from the Rooftop area
Verified review

10/10 Exceptional

Everything about the hotel was amazing. Staff was very pleasant The atmosphere was calm and inviting Convenient to downtown. The room was spacious and comfortable Would highly recommend
Verified review

10/10 Exceptional

The property was beautiful, as was the pool! Staff was very friendly and helpful!
Verified review

10/10 Exceptional

Everything about this hotel was great from the clean rooms, the hotel location, pricing, the discount items that were given at check in
Verified review

10/10 Exceptional

Clean room and the staff is really helpful..
Verified review

10/10 Exceptional

Great Hotel! Great parking, easy check in and rooms were amazing! They also had some parrots in the lobby for some education on birds. That was a wonderful bonus as we just went to Parrot Mountain.
Verified review

10/10 Exceptional

Highly recommend this new hotel, beautiful place, very clean, excellent customer service by Sarah at front desk. Great rooms.
Verified review

10/10 Exceptional

Loved the shower everything was so nice and modern! Fitness room had all new high end machines and plenty of other cool things!
Verified review

10/10 Exceptional

Location was excellent! Beautiful hotel!
Verified review

10/10 Exceptional

Everything was so beautiful. Very clean. Great restaurant and pool. And the staff at both front desk and restaurant was wonderful. Alittle pricey but well worth it.
Verified review

10/10 Exceptional

What a great stay my family had this weekend!! Everything clean and beautiful! Great location and awesome service!! Thumbs up!!! I recommend and will stay here again!
Verified review

10/10 Exceptional

Wonderful service, loved the pool area
Verified review

10/10 Exceptional

This place is great, the location is fantastic and the hotel is very well maintained.the staff were very helpful, the room was clean and
Verified review

10/10 Exceptional

My wife and I came we enjoyed the atmosphere. The bar was nice. The room was clean.
Verified review

10/10 Exceptional

We got into town around 9pm, and left the next morning to head into the park, so we were not able to take advantage of the amenities, but everything we saw and experienced during our short stay was very nice. The hotel is convenient. We walked straight into town to grab a late dinner. The hotel was very clean and the staff were friendly. On-site parking was readily available. In addition to their rooftop restaurant, they have a Starbucks within the hotel lobby. The rooms were nice and clean.
Verified review

10/10 Exceptional

Perfect stay! Clean rooms, comfortable beds and convenient parking!
Verified review

10/10 Exceptional

Great room.
Verified review

10/10 Exceptional

Awesome hotel! Friendly staff, impeccable grounds, all around great stay!
Verified review

10/10 Exceptional

Loved our stay! Hotel and rooms so Nice and clean. We will return!!
Verified review

10/10 Exceptional

To start with the staff was excellent! Jacob was awesome! Gave us great hiking destinations and tips! The property is beautiful and well maintained! Room was spacious! Bathroom was large with great shower and had wonderful shampoo! Good size fridge! Microwave and ice in hall. Beds were comfortable! Pool was beautiful! Infiniti which overlooked the city! Beautiful roof deck restaurant and bar! Refill stay again when we are in town! Perfect all around!
Verified review

10/10 Exceptional

The stay was good they just need to hire staff that speak English lol but I had no problem at all we got it right.
Verified review

10/10 Exceptional

This was the best Holiday Inn we ever stay in. Beautiful, very clean, good location.