Verified
10/10 Exceptional
Mar 29, 2026
Stephanie
Stephanie, 1-night trip
Hotel Indigo Gatlinburg Downtown by IHG
3.5 star property
Mountain hotel with 2 restaurants, near Ripley's Aquarium of the Smokies
Choose dates to view prices
Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG
When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Gym
Main amenities (11)
Main amenities (11)
- 2 restaurants and bar/lounge
- Outdoor pool
- Fitness center
- Self parking
- Coffee shop/cafe
- 2 meeting rooms
- Meeting rooms
- 24-hour front desk
- Microwave in a common area
- Self-serve laundry
- Conference space
Feel at home (6)
Feel at home (6)
- Laundry facilities
- Pets allowed
- Elevator
- Cable TV service
- Self parking (surcharge)
- Outdoor swimming pools
$144 nightly
The total price is $162
$162 total
Apr 19 - Apr 20
Total with taxes and fees
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)
Standard Room, 1 King Bed, Roll-in Shower (Mobility)
- 390 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)
Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
- 390 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)
Standard Room, 2 Queen Beds, Balcony (Furnished)
- 390 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)
Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)
- 390 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Room
Standard Room
- 390 sq ft
- Sleeps 1
- 1 Twin Bed
View all photos for Standard Room, 1 King Bed, Balcony (Furnished)
Standard Room, 1 King Bed, Balcony (Furnished)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 390 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)
- 390 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)
Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)
- 390 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.29.2 out of 10
Wonderful
11 reviews
(11 reviews)
- 390 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Presidential Suite, 1 Bedroom
Presidential Suite, 1 Bedroom
- 730 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)
Room, 1 King Bed, Mobility Accessible, Balcony (Communications)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 390 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)
Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)
- 730 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)
Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 391 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
10.010.0 out of 10
Exceptional
11 reviews
(11 reviews)
- 390 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
- 730 sq ft
- Sleeps 2
- 1 King Bed
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About the neighborhood
229 East Parkway, Gatlinburg, TN, 37738
What's nearby
- Historic Ogle Log Cabin - 3 min walk - 0.3 km
- Anakeesta - 4 min walk - 0.4 km
- Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
- Gatlinburg SkyPark - 13 min walk - 1.2 km
- Gatlinburg Convention Center - 15 min walk - 1.3 km
Getting around
- McGhee Tyson Airport (TYS) - 72 min drive
Restaurants
- Tennessee Cider Company - 7 min walk
- Ole Red - 3 min walk
- Subway - 7 min walk
- Pancake Pantry - 8 min walk
- Jason Aldean’s Kitchen & Rooftop Bar - 9 min walk
About this property
Hotel Indigo Gatlinburg Downtown by IHG
When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Convention Center are within a 15-minute walk.
At a glance
Hotel size
- 136 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: anytime
- Minimum check-in age: 21
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Covered onsite self parking (USD 15.00 per day; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- 2 restaurants
- Bar/lounge
- Coffee shop
- Shared microwave
Working away
- 2 meeting rooms
- Conference space (4674 square feet)
Services
- 24-hour front desk
- Laundry facilities
Facilities
- Built in 2025
- Fitness center
- An outdoor pool
Accessibility
- Elevator
- Wheelchair-accessible parking
- 6 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Well-lit path to entrance
- Pool hoist on site
Room amenities
Be entertained
- Cable TV channels
Stay connected
- Free WiFi (speed of 50+ Mbps)
Food and drink
- Mini-fridge
Special features
Dining
Altitude & Rooftop Bar - Onsite restaurant.
Bear Trail Café - Onsite café. Open daily.
Fees & policies
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 75.00 per accommodation (may vary based on length of stay)
Parking
- Covered self parking costs USD 15.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 10:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Frequently asked questions
Is there a pool at Hotel Indigo Gatlinburg Downtown by IHG?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?
Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Indigo Gatlinburg Downtown by IHG?
Yes. Self parking costs USD 15.00 per day.
What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown by IHG?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Hotel Indigo Gatlinburg Downtown by IHG and nearby?
Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Indigo Gatlinburg Downtown by IHG?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Indigo Gatlinburg Downtown by IHG like?
Hotel Indigo Gatlinburg Downtown by IHG is a short 7-minute walk from Ripley's Aquarium of the Smokies and 5 minutes' walk from Anakeesta.
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Reviews
Hotel Indigo Gatlinburg Downtown by IHG Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
9.6
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
- Breakfast was delicious and offered a great variety with fresh options. (4 reviews)
From real guest reviews summarized by AI.Reviews
Verified
10/10 Exceptional
Feb 28, 2026
Fantastic front staff and fantastic room! We ate breakfast at the restaurant and it was a great place to spend our 39th anniversary!
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Everything was laid out great in the room and the roof top bar was wonderful. The bartender Morgan was great
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Everything about this hotel was immaculate, it was spotless and the rooms were amazing and the beds were so soft. The staff was helpful and super friendly.
Sunnie
Sunnie, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
It was great I loved everything about this hotel.
Marina
Marina, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Absolutely loved it here! The lobby smelled amazing. Our room was spotless and check in was quick and easy, especially since we were coming in so late. Definitely recommend!!
Amber
Amber, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Beautiful and cozy hotel
Hebe
Hebe, 4-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Fantastic view for breakfast and dinner! Delicious food as well.
Lourdes
Lourdes, 1-night trip
Verified
8/10 Very good
Feb 24, 2026
The hotel was very nice! It gave luxury stay lowkey lol. Sarah had checked us in at the front desk and her customer service was on point! Made onus feel very welcomed.
Bree
Bree, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Room was spotless; staff was extremely friendly and helpful; the amenities were great. My one complaint is the sheets on the bed were of cheap quality and not soft, too much starch
Jeffrey
Jeffrey, 2-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Room was great, staff was friendly, restaurant upstairs was delicious. Will definitely be coming back to stay here
Katherine
Katherine, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2026
A true gem in the heart of Gatlinburg. Thr hotel js newly built, impeccably designed and really stands out in the area. The rooftop is absolutely amazing, offering beautiful views of the surrounding mountains and a perfect place to relax after a day of exploring. The breakfast is excellent with a great variety and very fresh options. The staff is extremely courteous and goes above and beyond to make sure guests have a comfortable stay. With its prime location close to the main attractions, this hotel truly brings a new level of class and comfort to Gatlinburg. Highly recommend staying here!
VIVEK
VIVEK, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2026
hands down the best experience. i WILL be back.
Joycelyn
Joycelyn, 2-night trip
Verified
10/10 Exceptional
Nov 22, 2025
Very clean and nice location to town.
Charles
Charles, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Beautiful hotel and close to restaurants and adventures. You can walk to most things. Really enjoyed our stay.
Sandy
Sandy, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Clean room, wonderful breakfast
Kyeongseo
Kyeongseo, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Great place and excellent service
Luis
Luis, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Everything was great! Lovely staff and beautiful hotel!!!
Kayla
Kayla, 2-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Room was very clean and the staff kind and warm
Wiley
Wiley, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Great location, within walking distance of the entire strip. Clean hotel with friendly staff. Pricing is a little high but comparable to similar hotels.
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Room was very clean. Views were wonderful.
Kim
Kim, 2-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Clean room .. very up to date .. last lady at check in was very nice ..
Robin
Robin, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2026
We got there late and went to the roof top bar and they were abut to close at 10pm but they stayed open for us till about 10:45. The amazing bartender (I forget her name) even turned on the dance door for me to see it because I had asked if the dance floor lit up! Great time! Great experience! It was a last minute booking as well and super affordable
Casey
Casey, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
AMAZING! Just please remember parking is not included in your stay.
Lashyla
Lashyla, 5-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Amazing hotel, in the heart of Gatlinburg.
Victor
Victor, 2-night trip