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City Express by Marriott Merida

3.5 star property
Hotel with outdoor pool, near Plaza Galerias Mall

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Photo gallery for City Express by Marriott Merida

Relax by the pool surrounded by comfortable lounge chairs and lush greenery.
Work in comfort with a desk, printer, and coffee machine, surrounded by a large window and a brick-patterned wall.
Relax in a spacious room with a large bed, desk, and kitchenette area.
Relax in the stylish lobby with a central seating area and modern reception desk.
Relax in a stylish lounge with comfortable seating, a coffee table, and artwork on the walls.
Unwind near The Harbor Lifestyle Mall at City Express by Marriott Merida, where comfort and convenience blend seamlessly. Enjoy a full breakfast, work out in the gym, or lounge by the outdoor pool. With dry cleaning/laundry services and free WiFi, this hotel offers everything you need to relax.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Dry cleaning/laundry service
$58 nightly
The total price is $71
Aug 18 - Aug 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Relax in a spacious room with a large bed, desk, and flat-screen TV, offering a view of the outside.

Room, 1 Queen Bed

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Two single beds with wooden headboards and red accents, a desk and seating area for work and relaxation.

Room, 2 Double Beds

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Similar properties

Standard Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, soundproofing

ibis Styles Merida Galerias

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 1,161 reviews
The price is $63
$52 nightly
$63 total
Total includes taxes and fees
Aug 26 - Aug 27
ibis Styles Merida Galerias
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About the neighborhood

Map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Plaza Galerias Mall - 3 min drive - 3.3 km
  • U.S. Consulate General Mérida - 5 min drive - 4.4 km
  • Yucatan International Convention Center - 5 min drive - 4.7 km
  • Plaza Altabrisa - 5 min drive - 4.6 km

Getting around

  • Mérida International Airport (MID) - 22 min drive
  • Teya-Merida Station - 32 min drive
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Vips - ‬8 min walk
  • ‪Sanbravo - ‬6 min walk
  • ‪Kuroshinju Tea - ‬9 min walk
  • ‪Pastor Suizo - ‬4 min walk

About this property

City Express by Marriott Merida

When you stay at City Express by Marriott Merida, you'll be just a 5-minute drive from Paseo de Montejo and Yucatán Siglo XXI Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Yucatan International Convention Center and Plaza Altabrisa are just a 5-minute drive away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 166 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free area shuttle within 10 kilometers
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City express Merida
City Hotel Merida express
City Express Merida Mérida

Frequently asked questions

Does City Express by Marriott Merida offer free cancellation for a full refund?

Yes, City Express by Marriott Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at City Express by Marriott Merida?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at City Express by Marriott Merida?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Express by Marriott Merida?

Yes, there's free self parking.

What are the check-in and check-out times at City Express by Marriott Merida?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.

Is there an onsite casino at City Express by Marriott Merida?

No, this hotel doesn't have a casino, but Juega Juega Casino (2-min drive) and Diamonds Casino (2-min drive) are both nearby.

What is there to do at City Express by Marriott Merida and nearby?

City Express by Marriott Merida has an outdoor pool and a fitness center.

What's the area around City Express by Marriott Merida like?

City Express by Marriott Merida is located a short 5-minute walk from Paseo de Montejo.

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City Express by Marriott Merida Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Bed
Breakfast
Room service
Downtown

Reviews

10/10 Excellent

Todo excelente
Raquel, 1-night trip

10/10 Excellent

Friendly staff and very helpful. Very clean
Jairo, 1-night trip

10/10 Excellent

good
Diego, 4-night trip

10/10 Excellent

Mm
Benjamin Salvador, 1-night trip

10/10 Excellent

Good clean hotel with good breakfast

Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Leo, 1-night trip

8/10 Good

Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Jessica, 3-night trip

10/10 Excellent

.
Ricardo, 1-night trip

10/10 Excellent

.
Ricardo, 3-night trip

8/10 Good

very quiet place and safe
Bernardo, 5-night trip

8/10 Good

It is a nice location The tree at back of parking lot that scratched the Explorers top
BERNHARD T, 2-night trip

8/10 Good

Nothing
Hector, 3-night trip

8/10 Good

This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Octavio, 3-night trip

10/10 Excellent

Ok
Obed, 2-night trip

4/10 Poor

Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Xochitl, 1-night trip

4/10 Poor

Left early because the family couldn’t sleep.

The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
2-night trip

6/10 Okay

No pleased

Not happy with amenities
Mark, 3-night trip

2/10 Terrible

Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
Xochitl, 3-night trip

2/10 Terrible

Una manada de borrachos en la alberca con insultos he morbosos al estar en la alberca con mi familia no podíamos estar allí fatal el tema, el desayuno muy malo en verdad muy malo no valió la pena el gasto por habitación gracias
lorenzo Ariel, 1-night trip

10/10 Excellent

Execelente servicio, la limpieza excelente. Cumplió con las expectativas. Gracias
atma kaur, 2-night trip

8/10 Good

Falta de opciones de platillos para el buffet
Rafael, 2-night trip

4/10 Poor

Al personal le hace falta , actuar de forma determinante ante un reporte y no indiferente.fuimos nosotros que solicitamos el cambio de habitación y el gerente jamás se presentó primero observamos las cucaracha en el baños y el segundo dia ya estaban en la habitación (buró y cama)
En el lavabos
Greta, 3-night trip

4/10 Poor

La taza estaba sucia y se supone que nos deberían entregar la habitación limpia. El aire deja salir un goteo constante de agua. Aspectos muy básicos que han descuidado mucho.
Mónica, 1-night trip

10/10 Excellent

Buen servicio
William, 2-night trip

10/10 Excellent

Jasiel, 2-night trip

10/10 Excellent

No es primera vez que me hospedó y siempre excelente servicio
Sergio, 1-night trip