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Sutera Sanctuary Lodges at Poring Hot Springs

3.0 star property
Mountain guesthouse in Ranau with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Sutera Sanctuary Lodges at Poring Hot Springs

Hot springs
Palm Villa | Iron/ironing board, bed sheets
Outdoor pool
Palm Villa | Iron/ironing board, bed sheets
Palm Villa | View from room
Nestled in the mountains, Sutera Sanctuary Lodges at Poring Hot Springs offers a serene retreat with an outdoor pool and children's pool. Take a moment to unwind in the hot springs on site or explore the nearby garden and bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Air conditioning
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Hot springs
  • Children's pool
  • Room service
  • Air conditioning
  • Garden
  • Gift shops/newsstands
  • Picnic area
  • Limited hour front desk
  • Hiking/biking trails

Feel at home (6)

  • Children's pool
  • Living room
  • Television
  • Garden
  • Daily housekeeping
  • Outdoor swimming pools
The current price is $61
includes taxes & fees
$54 per night
May 1 - May 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Palm Villa

Palm Villa | Iron/ironing board, bed sheets

Palm Villa

Highlights

Air conditioning
Flat-screen TV
3 bedrooms
Ceiling fan
Hair dryer
Bathrobes
3 bathrooms
Bidet
  • 2080 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for River Lodge

River Lodge | Garden view

River Lodge

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Ceiling fan
Hair dryer
Bathrobes
2 bathrooms
Bidet
  • 1620 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kelicap Twin Share

Kelicap Twin Share | View from room

Kelicap Twin Share

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Bidet
Hair dryer
Electric kettle
Living room
  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Serindit Hostel with 1 Bunk Bed

Serindit Hostel with 1 Bunk Bed | Iron/ironing board, bed sheets

Serindit Hostel with 1 Bunk Bed

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Living room
Daily housekeeping
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Seraya Suite

Seraya Suite | Iron/ironing board, bed sheets

Seraya Suite

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Bidet
Hair dryer
Bathrobes
Rainfall showerhead
Living room
  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Lodge

Jungle Lodge | Garden view

Jungle Lodge

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Bidet
Hair dryer
Bathrobes
Rainfall showerhead
  • River view
  • 1442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serindit Hostel with 2 Bunk Beds

Serindit Hostel with 2 Bunk Beds | Iron/ironing board, bed sheets

Serindit Hostel with 2 Bunk Beds

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Living room
Daily housekeeping
  • 205 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Kelicap Twin Share

Iron/ironing board, bed sheets

Kelicap Twin Share

  • Sleeps 2
  • 2 Twin Beds

View all photos for Serindit Hostel Room with One Bunk Bed

Iron/ironing board, bed sheets

Serindit Hostel Room with One Bunk Bed

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for River Lodge

Interior

River Lodge

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Palm Villa

Iron/ironing board, bed sheets

Palm Villa

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Jungle Lodge

Interior

Jungle Lodge

  • Sleeps 2
  • 1 Double Bed

View all photos for Serindit Hostel Room with Two Bunk Beds

Interior

Serindit Hostel Room with Two Bunk Beds

  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Seraya Suite

Living area | 20-inch flat-screen TV with satellite channels, TV

Seraya Suite

  • Sleeps 2
  • 1 King Bed

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Breakfast, lunch and dinner served

Sutera Sanctuary Lodges at Kinabalu Park

  • Restaurant
  • 24/7 front desk
  • Non-smoking
8.4 out of 10, Very Good, 101 reviews
The price is $43
includes taxes & fees
$38 per night
Apr 30 - May 1
Sutera Sanctuary Lodges at Kinabalu Park
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About the neighborhood

Map
Poring Hot Spring, Ranau, Sabah, 89300

What's nearby

  • Poring Hot Spring - 1 min walk - 0.1 km
  • Sosodikon Hill Kundasang - 33 min drive - 33.6 km
  • Mount Kinabalu National Park - 35 min drive - 38.9 km
  • Mount Kinabalu Park Entrance - 36 min drive - 38.9 km
  • Desa Cattle Dairy Farm - 38 min drive - 35.9 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 167 min drive

Restaurants

  • ‪Rainforest Restaurant - ‬11 min walk
  • ‪Lohan Rock Cafe - ‬13 min drive
  • ‪Warung Pak Din - ‬10 min drive
  • ‪Kedai Kak Nora, Lohan - ‬10 min drive
  • ‪Sungai Lohan Cafe - ‬11 min drive

About this property

Sutera Sanctuary Lodges at Poring Hot Springs

Enjoy your visit to Ranau with a stay at Sutera Sanctuary Lodges at Poring Hot Springs. Guests can take a dip in the outdoor pool or grab a bite to eat at Rainforest Restaurant, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a garden. Fellow travelers like the room service.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Hiking/biking trails
  • Hot springs
  • Golfing nearby

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Picnic area
  • An outdoor pool

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Rainfall showerhead
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Spa

There are hot springs on site.

Dining

Rainforest Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hot Poring
Hot Spring Poring
Poring Hot
Sutera Sanctuary Lodges Poring Hot Springs Ranau
Poring Hot Spring House Ranau
Poring Hot Spring Ranau
Poring Spring
Sutera Sanctuary Lodges Poring Hot Springs
Sutera Sanctuary Poring Hot Springs Ranau
Sutera Sanctuary Poring Hot Springs
Sutera ctuary Poring Hot Spri
Sutera Sanctuary Lodges at Poring Hot Springs Ranau
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse
Sutera Sanctuary Lodges at Poring Hot Springs Guesthouse Ranau

Frequently asked questions

Is there a pool at Sutera Sanctuary Lodges at Poring Hot Springs?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sutera Sanctuary Lodges at Poring Hot Springs?

Sorry, pets aren't allowed.

Is parking offered on site at Sutera Sanctuary Lodges at Poring Hot Springs?

Sorry, there's no onsite parking at Sutera Sanctuary Lodges at Poring Hot Springs.

What are the check-in and check-out times at Sutera Sanctuary Lodges at Poring Hot Springs?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Sutera Sanctuary Lodges at Poring Hot Springs and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes hot springs. Enjoy a swim in the outdoor pool or use the guesthouse's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Sutera Sanctuary Lodges at Poring Hot Springs?

Yes, there's an onsite restaurant, Rainforest Restaurant.

What's the area around Sutera Sanctuary Lodges at Poring Hot Springs like?

Sutera Sanctuary Lodges at Poring Hot Springs is a short 1-minute walk from Poring Hot Spring and 15 minutes' walk from Viviane Rafflesia Garden.

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Sutera Sanctuary Lodges at Poring Hot Springs Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

simply awesome

comfortable and beautiful room. very close to stream and nature. excellent breakfast !
Noranah, 1-night trip

8/10 Very good

Not Hot Springs - COLD Springs

Very nice place. Close to view and waterfall. Nice rooms. Very nice restaurant exelent breakfast. The 'Hot Springs' are not wathwe expected. Very coldbut refreshing. Only a part of the area has acces included your stay, witch is okay.
Helle Sylvest, 1-night trip

8/10 Very good

静かな環境で温泉もすぐ近くにあり便利でした。部屋に蚊や小さな虫がたくさん入っていましたが、山の中なので、ある程度はやむを得ないと思います。
Hirohiko, 1-night trip

10/10 Exceptional

sung sook, 1-night trip

10/10 Exceptional

Michael, 3-night trip

10/10 Exceptional

Muhammad Ali Al Siddiq, 1-night trip

6/10 Good

LUCY, 1-night trip

10/10 Exceptional

자연속의 휴식

실히 좋네요 한번 온천욕으로 얼굴이 부드러워 졌어요 코타키나발루 와서 계속 햇볕에 노출 되서 피부가 건조하고 거칠거칠했었는데..! 그리고 직원들도 다 너무 친절하네요! 아침에 일어나서 문 열고 나오면 공기랑 뷰가 진짜 너무 좋습니다
hyejung, 2-night trip

10/10 Exceptional

Sook Ping, 2-night trip

10/10 Exceptional

Cosy and spacious chalet

Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is really good for travellers who look for wellness and quietness. Inside the park provides you easy trail to waterfall and hanging wooden bridge so you don’t need to plan so much. I will definitely stay in river lodge again among all the other chalets choices
Man Hei, 1-night trip

6/10 Good

Nice accommodation; restaurant disappointing.

We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the cleanliness of the plates, cutlery and tables left a lot to be desired. Considering the prices in the restaurant, this was a real disappointment. n option worth considering is to eat in one of the many local restaurants just outside the gates.
Francis J, 3-night trip

4/10 Fair

Room not fullfill as per request

Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show was not able to communicate to hotel operators??? And, the room illustration please reflect the truth. The photo is MISLEADING! The room and bed look spacious and ok but in actual, it’s quite limited space. Pls be remember that the hotel location vs the price, it shld have being a spacious one with this kind of price.
1-night trip

8/10 Very good

Wifi didn’t work. You could only send some whatsapp messages but you couldn’t open any websites.
Laura, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

The price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient. The location at Poring Hot springs is absolutely spectacular
1-night trip

10/10 Exceptional

非常好，非常難忘！

很令人喜歡的酒店，員工非常友好，update 了房間(河流小屋), 令我不用搬來搬去，因同一個apps book 吾到同一型號，評價說早餐不是那麼好，太多昆虫，效外怎會無？但可接受，味道亦不差，有6款選擇！15馬幣温泉，3馬幣泳池，總括去蘭腦再去會遊閒幾天！
KAM YEE, 1-night trip

6/10 Good

Sufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve
2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

The room is nice and near the hot spring
1-night trip

10/10 Exceptional

Good choice for Poring Hot Springs

Clean and fresh hotel located right inside Poring Hot Springs National Park - you have to buy entrance ticket to access the hotel by car. Quiet at night. The staff was polite and helpful. There is a hole under the front door which a bit scared us at the check-in, however we had absolutely no issues with mosquitoes at night. Wi-Fi was only working at the lobby, no Wi-Fi in the room. Breakfast was nice. There are several places to eat in the village additionally to the resort's restaurant.
Ievgen, 1-night trip

8/10 Very good

Yew Shen, 1-night trip

10/10 Exceptional

SAY HIAN, 1-night trip

10/10 Exceptional

Fantastic n clean hotspring

Rt next to the hotspring wh is ideal for us. We were always the 1st 2 as we walk there at 7am; soak for an hr b4 gg for our set bf wh is gd. Redtaurabt meals gd also. We actually booked for 1n. Extended 2nd N. Wish we could do 3rd nite. Abt the best part of our holiday here.
Poh Choo, 1-night trip

10/10 Exceptional

Myoung Hyun, 1-night trip

10/10 Exceptional

Excellent for family

It was a wonderful experience for our family. The service was great & breakfast was nice too. The villa is of good size & very welcoming. Thank you for giving us a memorable stay!
Saleh, 2-night trip