Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
Madinah Station - 14 min drive
Restaurants
مطعم المروة - 3 min walk
Kiffa | كفة - 2 min walk
Cafe Najd - 1 min walk
Al Baik - 3 min walk
مقهى نجد - 1 min walk
About this property
Sofitel Shahd Al Madinah
Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
469 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (SAR 100 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2001
ATM/banking
Safe-deposit box at front desk
Health club
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shahd Lounge - Onsite coffee shop. Open select days.
Ward Al Madinah - This restaurant serves breakfast, lunch, and dinner. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Optional extras
Late check-in between midnight and 4:00 AM can be arranged for an extra charge
Parking
Covered self parking costs SAR 100 per day
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007643
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina
Frequently asked questions
Does Sofitel Shahd Al Madinah offer free cancellation for a full refund?
Yes, Sofitel Shahd Al Madinah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sofitel Shahd Al Madinah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sofitel Shahd Al Madinah?
Yes. Self parking costs SAR 100 per day.
What are the check-in and check-out times at Sofitel Shahd Al Madinah?
Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sofitel Shahd Al Madinah and nearby?
Maintain your daily exercise routine at the health club.
Are there restaurants at or near Sofitel Shahd Al Madinah?
Yes, there are 2 onsite restaurants.
What's the area around Sofitel Shahd Al Madinah like?
Sofitel Shahd Al Madinah is in Madinah City Center, a short 8-minute walk from Prophet's Mosque and 7 minutes' walk from The Green Dome. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Sofitel Shahd Al Madinah Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Elevator
Lobby
Bathroom
Family friendly
Food
Upgrade
What guests liked
Breakfast buffet was exceptional with a wide selection catering to all tastes. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 6, 2025
Excellent Stay
Excellent stay. Comfortable rooms
Ebrahim
Ebrahim, 4-night trip
10/10 Exceptional
Apr 30, 2025
Fantastic stay at this superb hotel.
Yaseer
Yaseer, 5-night trip
10/10 Exceptional
Apr 23, 2025
Nice hotel
Oumar
Oumar, 1-night trip
10/10 Exceptional
Feb 12, 2025
Good place to stay
Mirakbar
Mirakbar, 3-night trip
10/10 Exceptional
May 20, 2025
Front desk very helpful
adel
adel, 1-night trip
10/10 Exceptional
Apr 12, 2025
Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
roofi
roofi, 1-night trip
10/10 Exceptional
Apr 18, 2025
it is good for family
Md
Md, 1-night trip
10/10 Exceptional
Apr 18, 2025
Prime location It's just a few steps away from the Prophet's Mosque, making it ideal for visitors.The hotel offers elegant rooms and suites, some with views of the Mosque and Haram.The staff going above and beyond to ensure a comfortable and enjoyable stay.10/10
Muhammad
Muhammad, 4-night trip
10/10 Exceptional
Nov 10, 2024
Excellent location , great food
Ahmad
Ahmad, 3-night trip
10/10 Exceptional
Mar 7, 2025
Convenient and special stay
Excellent stay experience. Location is very Close to harram that make it very convenient especially close to women section
Khalid
Khalid, 2-night trip
8/10 Very good
Dec 20, 2024
Great location
Muhammed
Muhammed, 5-night trip
6/10 Good
Apr 28, 2025
It was very close to the Mosque
Abdul
Abdul, 4-night trip
10/10 Exceptional
Apr 24, 2025
Great location 2 minutes walking to the prophets mosque.
Ample elevators to go down easily even during busy period.
Multiple shopping places and food shops very convenient.
We had the half board package, very good variety for breakfast and dinner.
Highly recommended hotel
Mohammed Jamal
Mohammed Jamal, 2-night trip
8/10 Very good
Mar 27, 2025
Good overall experience
Mohamed
Mohamed, 6-night trip
10/10 Exceptional
Mar 28, 2025
Amazing
Sher Hassan
Sher Hassan, 4-night trip
8/10 Very good
Dec 25, 2024
The location is perfect
salman
salman, 2-night trip
10/10 Exceptional
Sep 20, 2024
Amazing stay
Rizwana
Rizwana, 2-night trip
10/10 Exceptional
Mar 12, 2025
Incredible location! Close to the Masjid Nabawi and all food and coffee locations. Excellent buffet on Mezzanine. Would definitely recommend!
Anam
Anam, 5-night trip
8/10 Very good
Aug 22, 2024
Wonderful stay!
Abdulbasset
Abdulbasset, 3-night trip
10/10 Exceptional
Feb 20, 2025
My go to hotel here. Stayed twice within 18 years. Best breakfast.
Verified traveler
3-night trip
10/10 Exceptional
Dec 31, 2024
Lovely hotel, check in and out was extremely smooth. The breakfast and restaurants were excellent. Hotel staff we very friendly and helpful, I enjoyed my staff and will be using this hotel if I visit again.
Sultana
Sultana, 2-night trip
10/10 Exceptional
Apr 17, 2025
Excellent service
The hotel was located a few steps away from the mosque and super easy to enter and exit.
The hotel staff including Raha and Feras were very helpful and provided the best service- accommodating celebrations and also early checkout so packed breakfast too.
The room was clean and products were of good quality.
Second stay and definitely not the last.
Amina
Amina, 2-night trip
10/10 Exceptional
Nov 19, 2024
Good location, helpful and friendly staff
Sayed
Sayed, 6-night trip
10/10 Exceptional
Feb 8, 2025
The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.
Haneefah
8/10 Very good
Feb 19, 2025
Nice hotel walking distance to the Musjid- but the restaurant needs help.