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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Waterfront hotel with spa, near Cape Town Cruise Terminal

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Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

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Hallway
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Pool
Bar (on property)
VIP Access

Reviews

9.4 out of 10
Exceptional
Queen Victoria Hotel & Manor House by NEWMARK puts you just a 5-minute drive from Cape Town International Convention Centre and Long Street. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dash serves breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • Health club
  • Sauna
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Babysitting

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
The current price is $385
includes taxes & fees
$331 per night
May 24 - May 25

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 484 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Victoria and Alfred Hotel by NEWMARK

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 1,001 reviews
The price is $361
includes taxes & fees
$310 per night
May 1 - May 2
Victoria and Alfred Hotel by NEWMARK
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About the neighborhood

Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001

What's nearby

  • Two Oceans Aquarium - 4 min walk - 0.4 km
  • Cape Town Stadium - 16 min walk - 1.4 km
  • Cape Town International Convention Centre - 19 min walk - 1.6 km
  • Long Street - 3 min drive - 2.4 km
  • Cape Town Cruise Terminal - 3 min drive - 2.3 km

Getting around

  • Cape Town Intl. Airport (CPT) - 21 min drive
  • Cape Town Station - 29 min walk
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • ‪V & A Waterfront - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬3 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Queen Victoria Hotel & Manor House by NEWMARK puts you just a 5-minute drive from Cape Town International Convention Centre and Long Street. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dash serves breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up
    • Cruise terminal shuttle*
DONE

Offsite

    • Area shuttle*
    • Casino shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Reception hall
  • Victorian architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle service is offered for an extra charge of ZAR 900 per person (one-way)
  • Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge
  • Area shuttle and casino shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?

Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?

Yes, an airport shuttle is available. The charge is ZAR 900 per person one-way.

What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at Queen Victoria Hotel & Manor House by NEWMARK?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.

What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.

Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?

Yes, there's an onsite restaurant, Dash.

Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?

Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 19-minute walk from Cape Town International Convention Centre and 4 minutes' walk from Two Oceans Aquarium.

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Queen Victoria Hotel & Manor House by NEWMARK Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Waterfront
Room
Breakfast
Location
Restaurant
Weather
Amenities

What guests liked

  • Breakfast was delicious and offered many choices, setting guests up perfectly for the day. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

What a beautiful property, very close to the mall with many dining options. The staff was incredibly friendly and I would absolutely recommend anyone to stay here!
Tiffany, 1-night trip

10/10 Exceptional

Lovely hotel in every way.
Charles, 1-night trip

10/10 Exceptional

Perfect stay in Cape Town

Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.
David, 2-night trip

10/10 Exceptional

The staff is wonderful and polite, the rooms are spacious and comfortable and the area is clean and safe. Highly recommended!
Tiffany, 3-night trip

10/10 Exceptional

We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.
David, 1-night trip

10/10 Exceptional

Wonderful Stay
Salvo, 1-night trip

10/10 Exceptional

Friendly helpful staff in a great location
Helen, 5-night trip

10/10 Exceptional

Great staff and service. Excellent location.
Clemente, 2-night trip

10/10 Exceptional

All of the staff were very friendly and helpful. The room was elegantly appointed. The food in the restaurant was top notch.
Barbara, 4-night trip

10/10 Exceptional

Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Richard, 6-night trip

10/10 Exceptional

Excellent place. Everything and everyone were great and professional
orietta, 1-night trip

10/10 Exceptional

Clean Room and very helpful staff
James, 8-night trip

10/10 Exceptional

Excellent hotel near the ‘Waterfront’.

Extremely attentive and professional staff, good location for the Waterfront.
Kenneth, 2-night trip

10/10 Exceptional

Lovely hotel just over the road from waterfront.
Anthony, 7-night trip

10/10 Exceptional

Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
karen, 1-night trip

10/10 Exceptional

We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Laura, 4-night trip

10/10 Exceptional

Excellent hotel. Fantastic location near the V&A waterfront. Staff helpful and attentive
John, 4-night trip

10/10 Exceptional

Staff was super friendly and helpful. Food excellent
Diane, 2-night trip

10/10 Exceptional

Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
A J, 1-night trip

10/10 Exceptional

Everything is excellent
Boris, 2-night trip

8/10 Very good

The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening
Linda, 3-night trip

10/10 Exceptional

Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.

10/10 Exceptional

Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Madison, 5-night trip

10/10 Exceptional

Honeymoon Garden Route

First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day
Kuljinder, 3-night trip

10/10 Exceptional

Fantastic experience

Fantastic experience. Beautifull hotell with great service. From check in, room cleaning, concierge to breakfast. Everybody was extremely helpfull and kind.
Jenny, 4-night trip