Escape to the picturesque countryside at The Black Swan - The Inn Collection Group, where a warm welcome awaits. Savor the free full breakfast, unwind in the garden or bar, and stay connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage, coffee/tea in the lobby, multilingual staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Pet friendly
Non-smoking
Free parking
Free WiFi
Main amenities (8)
Daily housekeeping
Restaurant and bar/lounge
Coffee/tea in a common area
Garden
Multilingual staff
Luggage storage
Limited hour front desk
Banquet hall
Feel at home (6)
Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
Free self parking
$123 nightly
The total price is $147
$147 total
Jun 15 - Jun 16
Total includes taxes and fees
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Feature Double or Twin Room
Feature Double or Twin Room
Highlights
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Shower/tub combination
323 sq ft
Sleeps 2
2 Twin Beds
View all photos for Double or Twin Room
Double or Twin Room
Highlights
Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
258 sq ft
Sleeps 2
2 Twin Beds
View all photos for Cosy Double Room
Cosy Double Room
Highlights
Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
258 sq ft
Sleeps 2
1 Double Bed
View all photos for Family Room with Bunks
Family Room with Bunks
Highlights
Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
258 sq ft
Sleeps 4
1 Queen Bed and 1 Twin Bunk Bed
View all photos for Classic Double or Twin Room
Classic Double or Twin Room
Highlights
Heating
TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
258 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Double or Twin with Sofa Bed
The Black Swan - The Inn Collection Group offers a fantastic location, putting you just steps from North York Moors National Park. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.
Languages
English, French
At a glance
DONE
Hotel size
45 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Restaurant
Bar/lounge
Coffee/tea in a common area
Services
Front desk (limited hours)
Luggage storage
Multilingual staff
Facilities
Garden
Banquet hall
Outdoor furniture
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 25 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per day
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York
Frequently asked questions
Does The Black Swan - The Inn Collection Group offer free cancellation for a full refund?
Yes, The Black Swan - The Inn Collection Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Black Swan - The Inn Collection Group?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Black Swan - The Inn Collection Group?
Yes, there's free self parking.
What are the check-in and check-out times at The Black Swan - The Inn Collection Group?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge of GBP 25 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-out is available.
What is there to do at The Black Swan - The Inn Collection Group and nearby?
The Black Swan - The Inn Collection Group has a garden.
Are there restaurants at or near The Black Swan - The Inn Collection Group?
Yes, there's an onsite restaurant.
What's the area around The Black Swan - The Inn Collection Group like?
The Black Swan - The Inn Collection Group is a short 1-minute walk from North York Moors National Park and 7 minutes' walk from Hemsley Walled Garden.
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The Black Swan - The Inn Collection Group Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Breakfast
Location
Bed
Pub
Parking
Building
Bar
What guests liked
Breakfast offered a good choice of cooked options, plenty of cereal and toast, and was well cooked. (13 reviews)
Food was superb, with excellent full English breakfast and very good evening meals. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
We had a good stay in every way and will certainly stay there again
Anthea
1-night trip
8/10
Comfy bed for the night
Anna
1-night trip
10/10
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient.
Breakfast was nice and the lunches and evening meals were very good too.
Ideal location and lovely homely feel. Would definitely visit again, good value for money
Robert
2-night trip
8/10
Nice venue to stay at, close to local amenities.
Alexandra
2-night trip
10/10
Very clean , friendly staff , excellent breakfast, highly recommended
Anthony
1-night trip
8/10
Enjoyed our stay, room was spacious and meals where good.
Peter
4-night trip
8/10
Great location. Nice pub.
Jason
3-night trip
10/10
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
anthony
3-night trip
10/10
Great room and great service from the staff.
Phil
1-night trip
10/10
Everything very good
Paul
2-night trip
10/10
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Amelia
1-night trip
8/10
Great stay. Happy with the room and a lovely breakfast - would definitely recommend it.
Jonathan
1-night trip
8/10
Great little village hotel
Kay
1-night trip
10/10
Lovely hotel and very dog friendly
Richard
1-night trip
10/10
Our stay was easy and the staff friendly.
Sophie
1-night trip
8/10
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Michael
1-night trip
10/10
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed.
Included breakfast excellent with buffet and hot choices.
1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
David
1-night trip
10/10
Had a lovely stay. Room was bery clean. Staff were friendly
Wendy
1-night trip
10/10
Lovely hotel
Joan
1-night trip
8/10
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Melanie
1-night trip
10/10
Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products.
Overall great experience and will certainly return.
Peter
1-night trip
8/10
Very Nice Country Hotel Good location. friendly staff Excellent Food
Colin
2-night trip
10/10
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Christopher
1-night trip
10/10
The food was really nice and well presented, and there were a few different options to the usual . All the staff from the receptionist to cleaners wers really friendly and couldnt do enough for you. We will definately be back
Tracy
2-night trip
8/10
Really Nice country Hotel. Excellent food friendly helpful staff would highly recommend