In the heart of Guadalajara, Hotel Portonovo Plaza Centro offers a warm welcome with a 24-hour business center and a restaurant. Connect to in-room WiFi, store your luggage safely, and enjoy full breakfast options. The helpful staff has left previous guests feeling right at home.
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
What's nearby
Plaza de Armas - 9 min walk - 0.8 km
Teatro Diana - 10 min walk - 0.9 km
Guadalajara Cathedral - 10 min walk - 0.9 km
Degollado Theater - 12 min walk - 1.1 km
Avienda Chapultepec - 3 min drive - 3.3 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 28 min drive
San Juan de Dios Station - 10 min walk
Plaza Universidad Station - 10 min walk
Mexicaltzingo Station - 18 min walk
Restaurants
Restaurant Nuevo León - 3 min walk
La Precopa Bar - 5 min walk
Carnitas San Francisco - 5 min walk
Restaurant "La Arboleda" del Hotel Aranzazu - 3 min walk
Vegetariano y Algo Mas - 5 min walk
About this property
Hotel Portonovo Plaza Centro
When you stay at Hotel Portonovo Plaza Centro, you'll be just a 5-minute drive from Guadalajara Cathedral and Avienda Chapultepec. For a bite to eat, guests can check out Portonovo, which serves breakfast, lunch, and dinner. Also, Expo Guadalajara and Plaza Forum Tlaquepaque are within a short drive. Fellow travelers love the helpful staff. Public transportation is just a short walk: San Juan de Dios Station is 10 minutes and Plaza Universidad Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Computer station
Conference space (150 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 90 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara
Frequently asked questions
Does Hotel Portonovo Plaza Centro offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portonovo Plaza Centro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Portonovo Plaza Centro?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Portonovo Plaza Centro?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Portonovo Plaza Centro?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portonovo Plaza Centro?
Yes, there's an onsite restaurant, Portonovo.
What's the area around Hotel Portonovo Plaza Centro like?
Hotel Portonovo Plaza Centro is in Downtown Guadalajara, a short 10-minute walk from San Juan de Dios Station and 10 minutes' walk from Guadalajara Cathedral.
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Hotel Portonovo Plaza Centro Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Air conditioning
Location
Bedrooms
Bathroom
Booking
Breakfast
Reviews
8/10 Very good
Oct 22, 2024
Overall great stay and good pricing.
Jazmin
Jazmin, 4-night trip
10/10 Exceptional
Feb 24, 2025
Todo excelente
ALICIA MARIA
ALICIA MARIA, 2-night trip
10/10 Exceptional
Dec 2, 2024
The hotel was ok but was very but area
Armando
Armando, 3-night trip
10/10 Exceptional
Dec 9, 2024
Excelente
Aide
Aide, 1-night trip
8/10 Very good
May 17, 2024
Good hotel
Jesse
Jesse, 1-night trip
8/10 Very good
Nov 24, 2024
I did not like the area. The Hotel is ok for the price and is Clean.
Mario
Mario, 3-night trip
8/10 Very good
Dec 4, 2024
Thanks
luis
luis, 3-night trip
8/10 Very good
Dec 5, 2023
Simple hotel with friendly staff in the city center
marton
marton, 7-night trip
10/10 Exceptional
Jan 2, 2025
-
Fernanda
Fernanda, 1-night trip
10/10 Exceptional
Aug 8, 2024
Kindness of staff
Gilberto
Gilberto, 3-night trip
8/10 Very good
Dec 18, 2024
.
Sandra noemi
Sandra noemi, 2-night trip
10/10 Exceptional
Oct 31, 2024
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Ana
Ana, 1-night trip
8/10 Very good
Nov 21, 2024
ok
Sinermac
Sinermac, 5-night trip
10/10 Exceptional
Nov 26, 2023
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center.
Overall good hotel for the price.
RICARDO
RICARDO, 3-night trip
10/10 Exceptional
Mar 12, 2024
Lovely
Yaracet
Yaracet, 2-night trip
8/10 Very good
Apr 4, 2024
The staff was very friendly, the hotel was clean and everything was very good, but I confused the name of the hotel with another one that had almost the same name and was in the center and I couldn't cancel.
Emilio
Emilio, 1-night trip
10/10 Exceptional
May 23, 2024
X
Jorge Antonio
Jorge Antonio, 2-night trip
6/10 Good
Oct 18, 2024
That room they don’t clean very good
Roberto
Roberto, 3-night trip
10/10 Exceptional
Nov 20, 2023
near to the subway
Irasema
Irasema, 3-night trip
6/10 Good
Sep 18, 2024
Ok
Verified traveler
3-night trip
2/10 Poor
Sep 10, 2024
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Rafael
Rafael, 7-night trip
6/10 Good
Nov 16, 2023
very alone
Eric
Eric, 1-night trip
6/10 Good
Jan 5, 2024
The hotel provided the basics, a room, a bed, and breakfast. The bathrooms did not have outlets so you had to dry your hair in the bedroom but there were not outlets except the one by the lamp, thus no access to mirror. The hot water was hit and miss. Sometimes yes sometimes no. On the last day we had no water period. The staff was friendly. We had an ironing board but no iron but they provided an iron when we requested it. We were able to walk to the town center which was convenient.
Rosa
Rosa, 2-night trip
2/10 Poor
Apr 16, 2025
TERRIBLE EXPERIENCIA 😡😡
Experiencia fatal en el hotel !!!! 😡😡😡Sábanas sucias, esperamos más de 40 min. para que trajeran un juego de sábanas limpias y el colmo tuvimos que tender nosotros la cama ( ya que no había personal), no servía el aire, le comentas al personal y no les importa, el desayuno fatal (comida en mal estado y ni siquiera nos lo cambiaron, obvio cobraron) no ahí personal que resuelva