In the heart of Guatemala City, Hotel Santander Plaza offers a welcoming atmosphere with a free full breakfast and helpful staff. Unwind in the bar or stay connected with in-room WiFi, and take advantage of dry cleaning services.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Pet friendly
Bar
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Free airport shuttle
Room service
Business center
24-hour front desk
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Meeting room
Concierge services
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
$93 nightly
The total price is $113
$113 total
Aug 30 - Aug 31
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Executive Room, Kitchenette
Executive Room, Kitchenette
8.48.4 out of 10
Very good
27 reviews
(27 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
Shower/tub combination
366 sq ft
City view
Sleeps 3
2 Double Beds
View all photos for Junior Suite, 2 Double Beds, Kitchenette
Embassy of Mexico in Guatemala - 14 min walk - 1.2 km
U.S. Embassy in Guatemala - 16 min walk - 1.4 km
La Aurora Zoo - 17 min walk - 1.5 km
Paseo Cayala - 5 min drive - 3.6 km
Getting around
La Aurora Intl. Airport (GUA) - 5 min drive
Free airport shuttle
Restaurants
Hacienda Real - 2 min walk
Tanoshii - 4 min walk
Restaurante La Poza - 3 min walk
Bajo Fondo Funk Bar - 1 min walk
El Establo - 4 min walk
About this property
Hotel Santander Plaza
Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, U.S. Embassy in Guatemala and La Aurora Zoo are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
26 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE
Pets
Pets allowed (dogs only, 2 total, up to 26 lbs per pet)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Free airport shuttle from 8:00 AM to 2:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
30-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GTQ 200 per pet, per night
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number si
Also known as
Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City
Frequently asked questions
Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santander Plaza?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 26 lbs per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santander Plaza?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Santander Plaza?
Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.
What are the check-in and check-out times at Hotel Santander Plaza?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Hotel Santander Plaza?
Yes, there's an onsite restaurant.
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 18 minutes' walk from U.S. Embassy in Guatemala.
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Hotel Santander Plaza Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Location
Airport
Room
Restaurant
Bed
Food
Airport transportation
Shuttle
What guests liked
Breakfast was consistently described as delicious with a variety of options. (16 reviews)
The airport shuttle service was reliable and convenient, with one driver even waiting for guests who arrived late. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 1, 2025
It is a small hotel with a personal service. It is located a few minutes from the airport in a very nice area. The staff is very friendly and cooperative. For ten dollars you get a taxi to the airport.
JOSUE
JOSUE, 1-night trip
10/10 Excellent
Aug 3, 2025
It was a nice property wish there was no construction going on but thats no one's fault
Wernner
Wernner, 1-night trip
10/10 Excellent
Jun 10, 2025
Clean and great breakfast
Hugo
Hugo, 1-night trip
10/10 Excellent
Jun 6, 2025
Cleanest
Cesar
Cesar, 1-night trip
10/10 Excellent
Mar 4, 2025
Nice hotel
Franklin
Franklin, 1-night trip
10/10 Excellent
Mar 24, 2025
Amazing hotel and the staff are awesome! When I return, I will definitely stay.
MALINDA
MALINDA, 3-night trip
10/10 Excellent
May 16, 2025
Very good
Marbin
Marbin, 1-night trip
8/10 Good
Jun 20, 2025
.
Alejandra
Alejandra, 1-night trip
10/10 Excellent
Dec 5, 2024
Plaza Santander, good place to stay and enjoy very good.
Moisés
Moisés, 1-night trip
10/10 Excellent
Mar 19, 2025
Excelente
Jose Alejandro
Jose Alejandro, 1-night trip
10/10 Excellent
Oct 24, 2024
Well located hotel, close to the airport and several restaurant options within walking distance
Very good complimentary breakfast
Ricarte
Ricarte, 1-night trip
8/10 Good
Apr 14, 2025
I like most of the service
Luis
Luis, 1-night trip
8/10 Good
Sep 23, 2024
I love the location of this hotel
Rodrigo
Rodrigo, 1-night trip
6/10 Okay
Jun 2, 2025
I think the Furnishure is out dated spec the tv
zahira
zahira, 2-night trip
10/10 Excellent
May 3, 2025
Na
Roxana
Roxana, 1-night trip
10/10 Excellent
May 9, 2025
.
Scarlet
Scarlet, 1-night trip
8/10 Good
May 19, 2024
Great location and good rates.
Oliver
Oliver, 2-night trip
10/10 Excellent
Jan 26, 2025
Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding.
Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Colleen
Colleen, 1-night trip
8/10 Good
Aug 17, 2024
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna
Mirna, 1-night trip
10/10 Excellent
Apr 27, 2025
.
elisabeth
elisabeth, 1-night trip
10/10 Excellent
Nov 7, 2024
Everything was excellent.
JOHAN
JOHAN, 6-night trip
10/10 Excellent
Aug 7, 2024
It was a great room, great service, and very clean for our family of 4.
Denise
Denise, 1-night trip
8/10 Good
Jan 9, 2025
Good value with a convenient location
I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
Shaun
Shaun, 1-night trip
10/10 Excellent
Aug 17, 2024
Conformable hotel with helpful staff.
Jennell
Jennell, 1-night trip
10/10 Excellent
Jul 8, 2023
Very nice place , I booked this hotel for my dad and he enjoyed everything!!!!