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The Towers at Lotte New York Palace

5.0 star property
Luxury hotel with restaurant, near 5th Avenue

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Photo gallery for The Towers at Lotte New York Palace

Champagne Penthouse Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Penthouse, Tower (Triplex) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Lobby lounge
Exterior
Luxuriate in the heart of Manhattan at The Towers at Lotte New York Palace. Unwind with a coffee, explore shopping on site, or indulge in rejuvenating spa treatments. With a garden to stroll through and an on-site restaurant for breakfast and lunch, this boutique hotel is perfect for those seeking comfort and relaxation.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Health club
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
  • Meeting rooms

For families (6)

  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The current price is $1,208
includes taxes & fees
$1,050 per night
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 3 Bedrooms, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 3 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Tower

View from room

Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 465 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner (Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • 1210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed with Sofa bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 655 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Jewel Triplex)

Suite (Jewel Triplex) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Jewel Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • City view
  • 5000 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, Tower (Triplex)

Penthouse, Tower (Triplex) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Penthouse, Tower (Triplex)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • City view
  • 5000 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Corner (Towers)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Bedrooms, Corner (Towers)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • 1675 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Multiple Beds, Corner (with Pantry, Towers)

42-inch plasma TV with cable channels, TV, video-game console

Suite, Multiple Beds, Corner (with Pantry, Towers)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • City view
  • 1210 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Suite, Accessible, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 655 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed, Accessible, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Luxury Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 465 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hastens Suite

Hastens Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Hastens Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • City view
  • 2500 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Skyview Suite, 1 Bedroom Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Skyview Suite, 1 Bedroom Tower

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Champagne Penthouse Suite

Champagne Penthouse Suite | Living area | 42-inch plasma TV with cable channels, TV, video-game console

Champagne Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • City view
  • 5000 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Imperial Suite

Imperial Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Imperial Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Plasma TV
  • City view
  • 3600 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Tower (King)

42-inch plasma TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Tower (King)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • 1065 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 2 Queen Beds, Tower

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Studio Suite, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dishwasher
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby lounge

Lotte New York Palace

  • Spa
  • Pet friendly
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 1,438 reviews
The price is $674
includes taxes & fees
$584 per night
May 9 - May 10
Lotte New York Palace
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About the neighborhood

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 2 min walk - 0.3 km
  • Rockefeller Center - 6 min walk - 0.5 km
  • Grand Central Terminal - 10 min walk - 0.9 km
  • Times Square - 11 min walk - 1.0 km
  • Broadway - 12 min walk - 1.1 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Newark Liberty Intl. Airport (EWR) - 20 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • Long Island City Station - 4 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 7 min walk
  • Free area shuttle

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Joe's Home of Soup Dumplings - ‬3 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Duke Eatery - ‬3 min walk

About this property

The Towers at Lotte New York Palace

The Towers at Lotte New York Palace puts you in a great location, within just a 10-minute walk of 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 90 per day)
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Health club
  • Spa services
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • DVD player
  • 42-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Pomme Palais - This café serves breakfast and lunch.
Villard Restuarant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Utility fee: USD 28.69 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 to 26 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 100 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Covered valet parking costs USD 90 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Does The Towers at Lotte New York Palace offer free cancellation for a full refund?

Yes, The Towers at Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Towers at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Towers at Lotte New York Palace?

Yes. Valet parking costs USD 90 per day.

What are the check-in and check-out times at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Towers at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at The Towers at Lotte New York Palace and nearby?

The Towers at Lotte New York Palace has a health club and spa services, as well as a garden.

Are there restaurants at or near The Towers at Lotte New York Palace?

Yes, there's an onsite restaurant, Pomme Palais.

What's the area around The Towers at Lotte New York Palace like?

The Towers at Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 2 minutes' walk from 5th Avenue.

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The Towers at Lotte New York Palace Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Tower
Elevator
Concierge
Bathroom
Lobby
Room service

Reviews

10/10 Exceptional

This is always a GREAT place for Christmas time. Best service, location and accommodations.
Kip, 4-night trip

10/10 Exceptional

Had a wonderful time. Would highly recommend
Anush, 5-night trip

10/10 Exceptional

it was a very nice and large room with excellent service and location was fantastic.
Fariba, 4-night trip

10/10 Exceptional

Great staff
Jeanne, 2-night trip

10/10 Exceptional

Wonderful Hotel and the staff were all amazingly helpful and kind.
Heather, 4-night trip

10/10 Exceptional

Such beautiful decor and views, generous room size and friendly professional service
Danielle, 8-night trip

10/10 Exceptional

This property is very unique. Beautiful historic place.
Radoslaw, 4-night trip

10/10 Exceptional

Hands down one of the best hotel stays
JEROME ALEXANDER, 7-night trip

8/10 Very good

Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
Sally, 4-night trip

10/10 Exceptional

Everything is great here, and surprisingly quiet given the location.
Richard, 3-night trip

10/10 Exceptional

Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
Aimee, 3-night trip

8/10 Very good

Not exactly a 5 star experience. Location good. Views very good
Gerald, 2-night trip

10/10 Exceptional

Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
View from room
Christy, 2-night trip

10/10 Exceptional

Lovely stay, staff are very helpful throughout our stay
Shirley, 4-night trip

10/10 Exceptional

Beautiful property!
Karen, 4-night trip

10/10 Exceptional

Very very expensive but perfect
patricio, 4-night trip

10/10 Exceptional

the incredible location I had a wonderful experience, want to come back
Edda, 3-night trip

8/10 Very good

Smart hotel superbly located
Jon, 4-night trip

10/10 Exceptional

Excellent all around.
David, 5-night trip

10/10 Exceptional

great location and great hotel
Farhad, 3-night trip

10/10 Exceptional

Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
Jill, 3-night trip

10/10 Exceptional

Everyone was extremely pleasant
Latarsha Batiste, 3-night trip

10/10 Exceptional

I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
Christine, 3-night trip

10/10 Exceptional

The view from the room is great, overseeing the St. Patrick’s Church.
Liangping, 3-night trip

10/10 Exceptional

Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
Julia, 1-night trip