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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Jackson hotel with outdoor pool

Choose dates to view prices

When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Gift shops/newsstands

Feel at home (6)

  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$86 nightly
The total price is $99
Jan 2 - Jan 3, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
SpringHill Suites by Marriott Jackson
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 698 reviews
$100 nightly
The price is $115
Jan 5 - Jan 6, 2026
Total with taxes and fees
SpringHill Suites by Marriott Jackson
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About the neighborhood

Map
55 Parkstone Place, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.5 km
  • The Ballpark at Jackson - 17 min walk - 1.5 km
  • Old Hickory Mall - 5 min drive - 8.4 km
  • Casey Jones Village - 5 min drive - 9.4 km
  • Union University - 5 min drive - 9.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 15 min drive
  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪Jonathans Grille - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪SONIC Drive In - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

When visiting Jackson, Holiday Inn Express Hotel & Suites Jackson NE by IHG is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 92 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10 PM
  • The seasonal pool is open from May 30 to September 08

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Jackson NE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Holiday Inn Express Hotel & Suites Jackson NE by IHG and nearby?

Holiday Inn Express Hotel & Suites Jackson NE by IHG has an outdoor pool and a fitness center.

What's the area around Holiday Inn Express Hotel & Suites Jackson NE by IHG like?

Holiday Inn Express Hotel & Suites Jackson NE by IHG is a short 6-minute walk from West Tennessee Healthcare Sportsplex and 14 minutes' walk from The Ballpark at Jackson.

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Reviews

Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and convenience. (15 reviews)
  • Convenient dining options were plentiful and easily accessible nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Shower
Lobby
Coffee
Location
Children

Reviews

10/10 Exceptional

Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
william, 1-night trip

10/10 Exceptional

Nice rooms, easy booking and check in. Plenty of food options nearby.
Matt, 1-night trip

10/10 Exceptional

The friendliness of the staff and the modern newness of the building and rooms.
Gary, 1-night trip

10/10 Exceptional

The breakfast staff was extremely pleasant.
Laura, 3-night trip

10/10 Exceptional

It was conveniently located to places to eat.
Georgena, 1-night trip

6/10 Good

The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Robin, 2-night trip

10/10 Exceptional

Nice and clean
Lee, 1-night trip

8/10 Very good

Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Charles, 3-night trip

8/10 Very good

Nice, Clean, and very Friendly
BARRY, 1-night trip

10/10 Exceptional

Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
1-night trip

10/10 Exceptional

Staff were very friendly, room was spotless,bed was very comfortable, the cookies are awesome 😃😃,we always stay at this hotel when in Jackson Tn
Ladonna, 2-night trip

10/10 Exceptional

Property was great. Friendly staff. Good breakfast every day that was kept stocked.
Christy, 2-night trip

10/10 Exceptional

Homeward bound

Great friendly checkin .Room was quiet, spacious an clean
1-night trip

10/10 Exceptional

Great staff. Made you feel at home! Thanks
Ralph, 1-night trip

10/10 Exceptional

Great location! The property is overall very nice. The staff was welcoming and helpful. We’ll come back!
Dominique, 1-night trip

8/10 Very good

My brother inlaw wanted a hot tub and I wished for internet, not just wifi, but we’ve not had those anywhere we stayed😉. Brother in law up early and said breakfast was really good. Would stay here again.
Rhena, 1-night trip

10/10 Exceptional

Clean quiet hotel. Beds were soft enough for me (I dont like a hard bed). The front desk lady was very friendly and gave us a bag with snacks. Very easy on and off for I-40. Overall great hotel for travelers!
Melinda, 1-night trip

10/10 Exceptional

Yearly stop.

Even with a bunch of kid ball players there it was a pleasant stay rooms were quiet. Ample parking, lots of room for gatherings outside. Easy on easy off. Adequate breakfast for driving all day. Close to a distillery and winery.
MICHAEL, 1-night trip

8/10 Very good

Did not feel safe with person standing outside their door late night and early morning.
Cheryl, 2-night trip

8/10 Very good

Good But.....

The stay, staff, and room were good. The shower was not. It appeared to be dirty, but I believe that it is a maintenance problem more than a cleaning issue.
Kevin, 2-night trip

10/10 Exceptional

Holiday inn review

It was clean and good . I had to call cause they double card me . Got it resolved just waiting on my refund .
APRIL, 3-night trip

8/10 Very good

This motel was our half-way point on our trip, so we’ve stayed here 2x. Both were great. We only spent the nite, no activity required for us. A clean bed and room were all we needed. My bed wasn’t quite as comfy this time, room 219, other than that would just be sure u have enough towels as we only had 1 each.
Rhena, 1-night trip

10/10 Exceptional

Loved it!

This hotel is amazing and great location for where I wanted to be. Staff was very kind and helpful. The only thing is my room wasn't cleaned on day 1 so I think they just forgot but I was hoping to come back to a clean room and fresh towels.
Sana, 2-night trip

8/10 Very good

Good stay; however, the hotel was short on staff for housekeeping which caused the room not to be serviced daily. The staff otherwise were professional, accommodating when needed, greeted customers pleasantly and offered assistance if or as needed.
14-night trip

6/10 Good

Mediocre at best

The first day we did not ask for room service. Day 2 we left the bed unmade so the linens could be changed. When we returned the bed had been made, no new linens, dirty coffee cups left in room half full and floors not cleaned. The bed was comfortable but we were told no biscuits at breakfast because management was cutting back. Glad it’s our last night.
Gene, 1-night trip