The Good:
- Hotel is new and very clean.
- Beds and sheets are comfortable, as expected from Courtyard.
The Bad:
- Undisclosed Parking Fee: $14 for self-parking in an open, unsupervised lot. Not mentioned online or during booking.
- Check-in Issues: Receptionist (Lisa) was unwelcoming and appeared annoyed. She made check-in confusing even though I had a confirmed Hotels.com reservation. She also gave wrong breakfast info, told us it was open until 10 AM, but at 9 AM it was already closed for weekdays.
- Billing Issue: Hotel charged me again three weeks after my stay. Waiting on refund.
- Noise: Constant freeway noise, light sleepers beware.
- Room Design Flaw: Bright blue light on a mirror stays on all night, no way to turn off or unplug it, making it hard to sleep.