In the heart of Southampton, The Star Hotel offers a warm welcome with dry cleaning services, a cozy bar, and a delightful restaurant. Savor the buffet breakfast or take advantage of in-room WiFi. With 3 meeting rooms and luggage storage at your disposal.
Southampton Cruise Terminal - 3 min drive - 2.0 km
Getting around
Southampton (SOU) - 21 min drive
Bournemouth (BOH-Bournemouth Intl.) - 46 min drive
Millbrook Station - 4 min drive
Southampton Central Station - 17 min walk
Southampton Woolston Station - 27 min walk
Restaurants
The Standing Order - 1 min walk
Heavenly Desserts Southampton - 1 min walk
Poppins - 2 min walk
Ottoman Kitchen - 1 min walk
The Titanic - 2 min walk
About this property
The Star Hotel
The Star Hotel puts you within a 10-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, New Forest National Park and University of Southampton are within a short drive. Fellow travelers love the helpful staff and breakfast.
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 7.00 per day)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Working away
3 meeting rooms
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 5.95 for children
Children & extra beds
Rollaway beds are available for GBP 25.0 per day
Parking
Self parking costs GBP 7.00 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton
Frequently asked questions
Does The Star Hotel offer free cancellation for a full refund?
Yes, The Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Star Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Hotel?
Yes. Self parking costs GBP 7.00 per day. Parking spots may be limited.
What are the check-in and check-out times at The Star Hotel?
Check-in start time: 2 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Star Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino (13-min walk) is nearby.
Are there restaurants at or near The Star Hotel?
Yes, there's an onsite restaurant.
What's the area around The Star Hotel like?
The Star Hotel is a short 4-minute walk from WestQuay Shopping Centre and 7 minutes' walk from Mayflower Park. Our travelers say the local area is very central.
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The Star Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Shower
Value
Bathroom
Towns
Bar
Reviews
8/10 Good
Jul 23, 2025
Good location for relaxing stay before jumping on a cruise.
TONY TSAI PING
TONY TSAI PING, 1-night trip
10/10 Excellent
Jun 22, 2025
Charming older, but updated, hotel. Lovely breakfast!
Astrid
Astrid, 2-night trip
6/10 Okay
Jul 29, 2025
Martina thanks for your recommendations.
Javier
Javier, 1-night trip
8/10 Good
Aug 3, 2025
The property is an older one, which has its charm but disatvantages. Near the hotel is a busy pub, our room was just above it. The rooms could be better maintained. Buy in general we were satisfied with our stay.
Robert
Robert, 2-night trip
8/10 Good
May 26, 2025
The hotel is in an excellent location equidistant between the bars and shopping centre such as O'Nells, Yates, etc and the bars and restaurants the other end on Oxford Street-that road is very vibrant and well worth a visit.
Alison
Alison, 2-night trip
8/10 Good
Jul 18, 2025
It located near the center of the city, very covenient.
But the building is very complexed and we could not use the lift.
The stuffs are very polite and good.
Masaki
Masaki, 1-night trip
6/10 Okay
Jul 20, 2025
Certain charm property but very dated. Bed ok but too soft. Low water pressure. Friendly staff.
DANIEL
DANIEL, 1-night trip
8/10 Good
Jun 9, 2025
Good hotel, just old.
Monsiri
Monsiri, 2-night trip
8/10 Good
Jun 27, 2025
Good value for money, it maybe dated but the bed was very comfy, very clean and staff very welcoming. Luft out of service at the mo, so best suited if you are mobile or check with hotel first.
Great location in centre of town, 20 min walk from railway station.
Christopher
Christopher, 1-night trip
10/10 Excellent
Apr 2, 2025
I love the lift, breakfast and location
Gary
Gary, 1-night trip
4/10 Poor
Jul 24, 2025
No AC so couldn’t close windows and very noisy from weekend parties on the street. Great breakfast but building not in good condition.
Harry
Harry, 1-night trip
10/10 Excellent
Jun 14, 2025
Staff were great, had all we needed. Nice size room. Good drinks in bar. Well priced breakfast. Very helpful. Would stay again.
Marlene
Marlene, 2-night trip
10/10 Excellent
Jun 6, 2025
Great location. Close to good dining, shopping and the cruise port. Windows did not open and no air conditioning so the room was a bit warm and stuffy. The bar and reception staff were extremely friendly. I would stay there again.
Marie
Marie, 1-night trip
10/10 Excellent
Jun 21, 2025
Great location, nearby shops, sites, restaurant and grocery stores. Historic. Breakfast buffet. Large room. Friendly, helpful staff. What more could you ask for?
Kenneth
Kenneth, 2-night trip
8/10 Good
May 8, 2025
At the check-in the lady at the reception desk was very kind and welcoming.
Mirko
Mirko, 1-night trip
8/10 Good
Jul 11, 2025
Fine
Dimitri
Dimitri, 1-night trip
8/10 Good
Apr 21, 2025
It was near to the central, you can visit most of the places by walking
Neha
Neha, 1-night trip
10/10 Excellent
May 21, 2025
Desk staff also very helpful. Notably Nhuanelka (sp.?) who has a delightful personality and very helpful in assisting us!
Anna (breakfast staff) also made our experience special with her providing fabulous breakfasts and her cheerful, engaging presence made us feel right at home!
Drew
Drew, 7-night trip
8/10 Good
Jul 22, 2025
Just know that this place does not have a/c and the rooms are not updated. The elevators weren’t working which was not a problem for me but if I was traveling with my grandma it would be a problem.
Chelsea
Chelsea, 1-night trip
6/10 Okay
Jul 20, 2025
Has to navigate multiple sets of stairs. The lift was not working, but our room was not accessible by lift. Shower was a bit slippery and had no grab bars. It was a very old hotel and the attabhed bar was quaint and quirky. was
Christopher
Christopher, 1-night trip
4/10 Poor
Jul 8, 2025
Old ugly needs make over
Mary
Mary, 1-night trip
10/10 Excellent
Jun 17, 2025
Carpets are showing their age hotel could use a bit of a refresh
stephanie
stephanie, 2-night trip
8/10 Good
Jul 8, 2025
I didn't know that the hotel didn't have air conditioning. Management did provide portable fans.
Breakfast was excellent and the hotel was clean. Elevator was not working which made access challenging but management did handle our luggage for us.
Carla
Carla, 1-night trip
6/10 Okay
Apr 21, 2025
Pre Cruise Stay
It was an overnight stay in a budget hotel that was adequate for our needs
Verified traveler
1-night trip
8/10 Good
Jun 7, 2025
Building is in good shape for its vintage. Breakfast is well worth the price. Last stop of a land vacation before getting on a cruise ship. Walking distance to port, train station and bus line. They even did a weeks worth of our laundry before we boarded our cruise. Very nice staff.