Overall, we enjoyed our 3 night stay! We had a town home, which had plenty of space for a family with two teenage boys to spread out in. The premises were spacious, felt semi-private and mostly quiet and kept clean. It was a great location for accessing anything on the island, which was the biggest draw. The basic amenities were in the kitchen (plates, glasses etc and dish soap - thank you!) and the Keurig coffee was stocked daily (yes!). But there was no drying rack for dishes nor kitchen towels and the pillows on the beds were not the softest. Also, there were a few items to be addressed such as the broken oven door and a sliding door that didn’t slide, that were not taken care of while we were there, but we used the stove top and microwave. If you wanted to have in person contact, best chance was during check in and check out times.