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The Balkan Jewel Resort, Trademark Collection by Wyndham

4.0 star property
Razlog ski hotel with spa and free ski shuttle

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Photo gallery for The Balkan Jewel Resort, Trademark Collection by Wyndham

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property
Lobby sitting area
Premium bedding, memory foam beds, in-room safe, desk
Lobby
Nestled near the golf course, The Balkan Jewel Resort, Trademark Collection by Wyndham offers an upscale retreat with a poolside bar and sun-kissed terraces. Ski enthusiasts can take advantage of ski passes and rentals while families enjoy the playground or relax in the garden. Guests rave about their rejuvenating spa treatments.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Ski facilities
  • Pool
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free supervised childcare
  • Free area shuttle
  • Free ski shuttle
  • Free shopping center shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
$66 nightly
The total price is $72
Jun 15 - Jun 16
Total includes taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Studio, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 538 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

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Room, Multiple Beds, Accessible, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 915 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Family Suite, 1 Twin Bed (Attic)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • 700 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

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Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Highlights

Balcony
Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Studio, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 484 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, memory foam beds, in-room safe, desk

Superior Studio, Multiple Beds (Superior Studio)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds (Superior Studio)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Beds

Premium bedding, memory foam beds, in-room safe, desk

Luxury Villa, Multiple Beds

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 1292 sq ft
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Studio, 1 Twin Bed (Attic)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • 538 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Suite, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Family Suite, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 700 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Family Room, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Family Room, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 646 sq ft
  • Sleeps 5
  • 1 Twin Bed

View all photos for Club Studio, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Club Studio, 1 Twin Bed (Attic)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Suite, 1 Twin Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 646 sq ft
  • Sleeps 6
  • 1 Twin Bed

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About the neighborhood

Map
Razlog Valley, Razlog, 2760

What's nearby

  • Pirin Golf and Country Club - 8 min walk - 0.7 km
  • Vihren - 16 min drive - 14.0 km
  • Bansko Gondola Lift - 17 min drive - 14.4 km
  • Bansko Ski Resort - 23 min drive - 15.8 km
  • Ski Bansko - 33 min drive - 22.8 km

Getting around

  • Sofia Airport (SOF) - 140 min drive
  • Free area shuttle
  • Free shopping center shuttle
  • Free ski shuttle

Restaurants

  • ‪Слънчевата Механа - ‬10 min drive
  • ‪Casa di Papi - ‬10 min drive
  • ‪Тенекията - ‬9 min drive
  • ‪Riverside Pub - ‬10 min drive
  • ‪Канчето (Kancheto) - ‬10 min drive

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

The Balkan Jewel Resort, Trademark Collection by Wyndham features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an indoor pool and an outdoor pool, and in-room conveniences include sofa beds and refrigerators. Ski passes, storage, and rentals are also available.

Languages

Bulgarian, English, Greek

At a glance

DONE

Hotel size

    • 160 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • A printed booking confirmation must be presented at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 16
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
DONE

Offsite

    • Free area shuttle within 5 km
    • Free ski shuttle
    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities

What to do

  • Horse riding/rentals
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby
  • Sledding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Single sofa bed
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 20 per day
  • Children's club access is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

Also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets

Frequently asked questions

Does The Balkan Jewel Resort, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, The Balkan Jewel Resort, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at The Balkan Jewel Resort, Trademark Collection by Wyndham and nearby?

Have fun with onsite winter activities like skiing. Additional recreation nearby includes hot springs, spelunking, and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Balkan Jewel Resort, Trademark Collection by Wyndham also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near The Balkan Jewel Resort, Trademark Collection by Wyndham?

Yes, there's an onsite restaurant.

Does The Balkan Jewel Resort, Trademark Collection by Wyndham have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a refrigerator.

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The Balkan Jewel Resort, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

8.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Cheap, clean and ok good food.
Per, 1-night trip

8/10 Very good

Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.
Fanny, 1-night trip

6/10 Good

Nice place

We stayed for a few days - when we arrived we found out that there was a youth camp in the hotel that took over all the hotel and we felt like we had no place there.
Adar, 8-night trip

10/10 Exceptional

Amazing property. Will be back! Thank you
Lyubomir, 5-night trip

4/10 Fair

This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.
Tina, 7-night trip

10/10 Exceptional

The two bedroom apartment was as expected. The bedrooms were with Mountain view and the balcony with pool. Rooms are spacious and kitchen is supplied with everything needed. There are oven, stove top, fridge and tea and coffee makers. The apartment has 2 bathrooms and a shower.
Veselka, 1-night trip

4/10 Fair

The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.
Yordan, 8-night trip

8/10 Very good

Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments.
igor, 1-night trip

2/10 Poor

Worst hotel experience ever!

This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.
Fisnik, 3-night trip

8/10 Very good

Grand appart et chouette piscine interieure
eric, 1-night trip

8/10 Very good

Άνετη διαμονή σε ένα πανέμορφο φυσικό τοπίο!

ATHANASIOS, 1-night trip

8/10 Very good

DIMITRIOS, 2-night trip

6/10 Good

gut
Adnan, 3-night trip

2/10 Poor

Worst hotel experience ever!

Fisnik, 3-night trip

6/10 Good

2-night trip

10/10 Exceptional

Sehr erholsam, idyllische gelegen am Rande des Piringebirge. Schöne Poolanlage, sowohl innen als auch aussen. Frühstück reichhaltig.
Maike, 4-night trip

10/10 Exceptional

DANIELA, 2-night trip

10/10 Exceptional

antonios, 2-night trip

10/10 Exceptional

timothy, 5-night trip

10/10 Exceptional

jerzy, 2-night trip

10/10 Exceptional

Atanas, 1-night trip

10/10 Exceptional

Spectacular views from our room. All employees were attentive and professional. Loved the food in the restaurant and the pool was sparkling. Would love to come back again.
5-night trip

4/10 Fair

the hotel is very old, the service very poor , almost no one speak English, the bathroom inside the room is very small , and overall I'm not satisfied at all. I stayed for 3 nights and they only fix the beds every day and nothing else , they don't even wash the dishes for 3 days!!!
3-night trip

6/10 Good

Так себе номер. В спальне нет телевизора, в гостиной очень маленький. В ванной комнате не повернуться, очень тесная.
Sergey, 2-night trip

10/10 Exceptional

Stayed for a weekend ski

Comfortable, clean and everything prepared and heat was turned on before our arrival. It's a comfortable place to stay skiing in Bansko. It's about 20+ minutes from the Gondola and there's free shuttle bus. The hotel food was pretty good and less pricey than the places in town.
Kwok, 2-night trip