Experience the ultimate in relaxation at Hotel Palazzo Sitano, a tranquil oasis near Palermo Harbour. Enjoy an invigorating massage and facial at the spa, then indulge in a delightful breakfast on the rooftop terrace or savor light fare from our restaurant.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Spa
Gym
Pet friendly
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Rooftop terrace
Breakfast available
Fitness center
Sauna
Steam room
Room service
Coffee shop/cafe
Conference center
Business center
For families (6)
Free cribs/infant beds
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is $257
$257
includes taxes & fees
$226 per night
Apr 30 - May 1
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)
Junior Suite, Balcony (Extra Bed 3 Adults)
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
307 sq ft
Sleeps 3
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Premium Room, Balcony (Extra Large)
Premium Room, Balcony (Extra Large)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
244 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Premium Room (Extra Large)
Premium Room (Extra Large)
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
290 sq ft
Sleeps 2
2 Twin Beds
View all photos for Premium Room, Balcony
Premium Room, Balcony
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
202 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Suite, Balcony
Suite, Balcony
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
175 sq ft
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Suite
Suite
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
291 sq ft
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, Balcony
Junior Suite, Balcony
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
307 sq ft
Sleeps 2
1 King Bed
View all photos for Premium Room
Premium Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
206 sq ft
Sleeps 2
1 King Bed OR 2 Twin Beds
View all photos for Superior Single Room, Balcony
Superior Single Room, Balcony
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
186 sq ft
Sleeps 1
1 Twin Bed
View all photos for Superior Room, Balcony
Superior Room, Balcony
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
160 sq ft
Sleeps 2
1 Queen Bed
View all photos for Superior Room
Superior Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sleeps 2
1 King Bed OR 1 Queen Bed
View all photos for Junior Suite, Balcony (Fresco)
Junior Suite, Balcony (Fresco)
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
357 sq ft
Sleeps 2
1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Palermo Palazzo Reale-Orleans Station - 20 min walk
Palermo Vespri Station - 27 min walk
Giachery Station - 28 min walk
Restaurants
Nni Franco ù Vastiddaru - 1 min walk
Le Delizie di Cagliostro - 1 min walk
La bottega del Mojito - 1 min walk
Aja Mola - Trattoria di Mare - 2 min walk
Gagini Restaurant - 2 min walk
About this property
NH Collection Palermo Palazzo Sitano
NH Collection Palermo Palazzo Sitano features a rooftop terrace and puts you within a 5-minute walk of Via Roma. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or Ayurvedic treatments. A bar/lounge, a fitness center, and a sauna are other highlights.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
86 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's menu
Working away
Business center
Meeting rooms
Computer station
Conference center (753 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Fitness center
Full-service spa
Sauna
Steam room
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
26-cm LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 32 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano
NH Collection Palermo Palazzo Sitano Hotel
NH Collection Palermo Palazzo Sitano Palermo
NH Collection Palermo Palazzo Sitano Hotel Palermo
Frequently asked questions
Does NH Collection Palermo Palazzo Sitano offer free cancellation for a full refund?
Yes, NH Collection Palermo Palazzo Sitano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palermo Palazzo Sitano?
Yes, pets are welcome. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Palermo Palazzo Sitano?
Sorry, there's no onsite parking at NH Collection Palermo Palazzo Sitano.
What are the check-in and check-out times at NH Collection Palermo Palazzo Sitano?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at NH Collection Palermo Palazzo Sitano and nearby?
NH Collection Palermo Palazzo Sitano has a spa and a steam room, as well as a garden.
Are there restaurants at or near NH Collection Palermo Palazzo Sitano?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around NH Collection Palermo Palazzo Sitano like?
NH Collection Palermo Palazzo Sitano is in Palermo Historical Center, a short 4-minute walk from Via Roma and 7 minutes' walk from Quattro Canti.
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NH Collection Palermo Palazzo Sitano Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Location
Bed
Room
Bathroom
Restaurant
What guests liked
Breakfast was fantastic and great, with many options to start the day. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 11, 2022
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Vasiliki
Vasiliki, 3-night trip
8/10 Very good
Aug 4, 2022
Location was good. WiFi was spotty.
Anthony
Anthony, 3-night trip
10/10 Exceptional
Jul 15, 2022
Love Palermo
Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received.
Would recommend for sure and would return.
Zena
Zena, 2-night trip
6/10 Good
Jul 14, 2022
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Meredith
Meredith, 2-night trip
8/10 Very good
Oct 10, 2022
Good stay at Palazzo Sitano
The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay).
Room was well maintained and very clean.
Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up.
Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way).
We would go back..
David
David, 2-night trip
2/10 Poor
Jul 18, 2022
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Johnnie
Johnnie, 1-night trip
6/10 Good
Sep 14, 2022
In zona ZTL, bagaglio non recuperato dal personale. Segnalato guasto alla cassaforte, dopo due giorni ancora non funzionante. Wifi praticamente inutile. Infissi da cambiare senza perdere tempo...
Roberto
Roberto, 2-night trip
8/10 Very good
Sep 9, 2022
Barend
Barend, 1-night trip
8/10 Very good
Aug 27, 2022
L’emplacement de l’établissement, la propreté de l’établissement, Le petit déjeuner simple avec des produits locaux et inclus , le personnel de la restauration, ainsi que dans les étages , très bonne qualité prix par rapport à l’offre ,
Belle salle de bain, grande douche ( voir à refaire les joints )
Gwenaelle
Gwenaelle, 1-night trip
10/10 Exceptional
Aug 22, 2022
Luca
Luca, 1-night trip
10/10 Exceptional
Jul 25, 2022
très bel établissement, en plein centre ville
Emmanuel
Emmanuel, 2-night trip
10/10 Exceptional
Jul 21, 2022
Emplacement top sur rue piétonne animée avec bars et restaurants. Chambre suite avec balcons très agréable; literie confortable. Petit déjeuner convenable. Bar de l hôtel impersonnel et cher. Très bon séjour
Eric
Eric, 2-night trip
10/10 Exceptional
Jul 11, 2022
Davide
Davide, 2-night trip
8/10 Very good
Jun 22, 2022
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Riaz
Riaz, 4-night trip
10/10 Exceptional
Jun 12, 2022
massimo
massimo, 1-night trip
4/10 Fair
Jun 3, 2022
Noisy and no aircon
Great location at the main street. Unfortunately our room was facing this street and with party every night we didn't get much sleep. The doors/windows could really be improved to reduce the noise. Air conditioner was not working and the staff didn't really care about it.
The room was big and with a nice bathroom and balcony. Our double bed was really two single beds. Fridge/minibar was not really cooling much. Breakfast was okay but nothing too special.
Peter
Peter, 1-night trip
8/10 Very good
May 2, 2022
Hotel is very well situated on main street, train station is in walking (longer walk) distance.
Verified traveler
3-night trip
10/10 Exceptional
Apr 17, 2022
Letto comodo e camera ampia e silenziosa.
Paolo
Paolo, 2-night trip
8/10 Very good
Apr 11, 2022
Ottima posizione, colazione abbondante e meritevole.lo consiglio assolutamente
Gino Fausto
Gino Fausto, 3-night trip
8/10 Very good
Apr 10, 2022
Verified traveler
3-night trip
8/10 Very good
Apr 3, 2022
Friendly hotel, dark room
Friendly staff, great location, but room a bit dark with small window facing a close by building.
declan
declan, 3-night trip
8/10 Very good
Mar 24, 2022
Staff is Friendly
Jorge
Jorge, 1-night trip
10/10 Exceptional
Mar 21, 2022
Tutto perfetto
Bellissimo hotel in pieno centro a Palermo. Non abbiamo avuto bisogno di usare i mezzi pubblici perché era tutto raggiungibile a piedi. Personale eccellente. Benedetta la receptionist ci ha accolto come a casa, dandoci consigli su cosa fare e dove mangiare. Camere spaziose e pulite. Colazione abbondante e di qualità. Assolutamente consigliato!
Claudia
Claudia, 2-night trip
10/10 Exceptional
Mar 11, 2022
Albergo centrale, nel centro storico di Palermo in una delle vie più importanti e vicino al porto.
Personale gentile.
Fabrizio
Fabrizio, 1-night trip
2/10 Poor
Mar 7, 2022
Wir haben uns für dieses Hotel entschieden, weil wir einen Wellness-Bereich wollten und wir waren enttäuscht, als wir ankamen, dass der Wellnessbereich nicht geöffnet war ( entgegen der Beschreibung).
Wir hatten eine Junior Suite gebucht und es war ein Superior-Zimmer mit 2 Räumen ohne Trenntür. Das Möbiliar alt und der Boden sehr Renovationsbedürftig.
Die Kategorie des Hotels erreicht höchstens 3 Sterne. Das Frühstück sehr einfach und das Personal unaufmerksames und unfreundlich.
Das Internet hatte sehr schlechte Verbindung.
Das Fernsehen hatte nur Italienische Sender.
Wenn der Wellnessbereich nicht in Betrieb ist sollte dies unbedingt den Kunden im Voraus informiert werden, respektive auf der Webseite vermerkt sein (wie bei vielen anderen Hotels).
Wir werden das Hotel niemals weiter empfehlen.
Wir waren sehr enttäuscht!!!