2/10 Poor
May 21, 2025
This place is a scam. We booked 3 months ahead and paid in advance but, when we got there, they told us they cancelled it because expedia sold their rooms too low. They said they emailed me but, I never got anything in my email plus, if they told expedia, they would have informed me in advance. Good riddance but, i still need to get a refund back. This place is way too traffic, inaccessible anywhere so not worth staying at. Now I am afraid to book anything associated with them coz i had to endure traffic and laid too much for my grab with all my luggages only to find out they cancelled without notice and there ate no manager, supervisor to talk to, the staff gave an email address who did not bother to respond to my emails. Avoid this establishment at any cost.
Vanessa
Vanessa, 22-night trip
