Hotel Mercy offers a fantastic location, putting you just a 5-minute walk from Lake Atitlán. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM.
7ma calle 07017, San juan la laguna, solola, San Juan La Laguna, Solola, 07017
What's nearby
Calle de las Artes - 2 min walk - 0.2 km
Calle del Café - 2 min walk - 0.2 km
La Calle de los Sombreros - 3 min walk - 0.3 km
Lake Atitlán - 3 min walk - 0.3 km
Church of Saint Peter - 3 min drive - 1.4 km
Getting around
Quetzaltenango (AAZ-Los Altos) - 120 min drive
Retalhuleu (RER) - 29.8 miles/48 km
La Aurora Intl. Airport (GUA) - 50.9 miles/81.9 km
Restaurants
The Alegre Pub - 4 min drive
Sababa - 4 min drive
Sublime - 4 min drive
Coffee San Juan - 7 min walk
el artesano wine and cheese - 11 min walk
About this property
Hotel Mercy
Hotel Mercy offers a fantastic location, putting you just a 5-minute walk from Lake Atitlán. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM.
At a glance
DONE
Hotel size
7 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free offsite parking within 164 ft
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
What to do
Winery tours nearby
Services
Front desk (limited hours)
Room amenities
Sleep well
Down comforter
What to enjoy
Furnished balcony/patio
Freshen up
Shower only
Soap
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 50+ Mbps)
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.
Also known as
Hotel Mercy Hotel
Hotel Mercy San Juan La Laguna
Hotel Mercy Hotel San Juan La Laguna
Frequently asked questions
Are pets allowed at Hotel Mercy?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mercy?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Mercy?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Mercy and nearby?
Recommended spots to visit include Lake Atitlán (3-min walk) and Calle del Café (4-min walk), along with Calle de las Artes (6-min walk) and La Calle de los Sombreros (6-min walk).
Does Hotel Mercy have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotel Mercy like?
Hotel Mercy is a short 3-minute walk from Lake Atitlán and 4 minutes' walk from Calle del Café.
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Reviews
Hotel Mercy Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.6
Amenities
8.0
Staff & service
8.6
Eco-friendliness
7.8
Property conditions & facilities
Reviews
10/10 Exceptional
Apr 20, 2025
Muy bonito Hotel, amable atención.
Sandra
Sandra, 1-night trip
10/10 Exceptional
Apr 16, 2025
Staff is very helpful, rooms are clean and comfy
freddy
freddy, 3-night trip
6/10 Good
Apr 19, 2025
Esta cerca a la Laguna.
Mariluz
Mariluz, 2-night trip
10/10 Exceptional
Feb 28, 2025
Very nice
Quentin
Quentin, 1-night trip
8/10 Very good
Jun 9, 2025
We were a little bit sceptical about this hotel because it is relatively new - but we loved our stay and would recommend it! The staff is very kind and helpful; the hotel has recently introduced free breakfast coffee, which is delicious and made to order. It is very well located to the centre of San Juan and it has a beautiful view of the lake and mountains. It’s clear that the staff are still working on improving the hotel but there is no active construction going on right now. The shower was not very hot, and did not drain very well, but otherwise, we really enjoyed our stay!
Poonam Preet K
Poonam Preet K, 2-night trip
8/10 Very good
Apr 15, 2025
No TV in the room
Crystian
Crystian, 1-night trip
2/10 Poor
May 19, 2025
Would not recommend staying here. Room was unclean and the shower kept leaking and flooding the room. We were only given 1 bath towel to share between 2 people. Location is not the nicest and very loud at night, making it difficult to sleep.
Carolyn
Carolyn, 2-night trip
10/10 Exceptional
Feb 26, 2025
Lovely family run hotel
This is a nice new hotel in San Juan, and very reasonably priced. The staff are all friendly and welcoming, and the area feels very safe and full of locals. It's a short walk into town or down to the pier. The rooms are large with nice high ceilings and you can sit out on wicker rocking chairs to enjoy the outside. No biting bugs due to altitude so you can relax!
It would be nice to have a few hooks in the room to hang towels, coats etc.
Haralambos
Haralambos, 3-night trip
2/10 Poor
Apr 19, 2025
The wifi doesnt work, no one speaks englisb
Fizza
8/10 Very good
Mar 9, 2025
The hotel itself was lovely, but our door was hard to close. You had to really slam it for it to lock. It would have been nice to have coffee and breakfast available in the morning. I had to go out and try to find coffee in fhe morning. Most other places in the area offer free breakfast included in the price of the room. Otherwise it was nice.
Christine
Christine, 1-night trip
4/10 Fair
Sep 16, 2025
Mike
Mike, 1-night trip
8/10 Very good
Jun 10, 2025
Herberth
Herberth, 2-night trip
8/10 Very good
Jun 9, 2025
Lugar tranquilo
Kevin
Kevin, 1-night trip
10/10 Exceptional
May 30, 2025
CARLOS E
CARLOS E, 1-night trip
8/10 Very good
May 4, 2025
El lugar es muy bello y está a unos minutos del centro. Sin duda volvería a hospedarme aquí
ANTONIO
ANTONIO, 2-night trip
8/10 Very good
Apr 27, 2025
Nous bien aimé notre séjour à l'hôtel Mercy. La chambre était très grande et propre. Le seul point négatif, est que l'hôtel est encore en construction. Donc, il n'y a pas de service offert c'est encore un chantier de construction à l'extérieur.
elisabeth
elisabeth, 3-night trip
10/10 Exceptional
Apr 17, 2025
Habitación sin aire acondicionado pero en relación calidad y precio está bien
Taty
Taty, 2-night trip
10/10 Exceptional
Apr 8, 2025
Viktor
Viktor, 4-night trip
10/10 Exceptional
Apr 6, 2025
Lugar agradable, muy lindo, excelente para descansar y relajarse.
Fatima
Fatima, 1-night trip
10/10 Exceptional
Mar 30, 2025
Thomas
Thomas, 2-night trip
10/10 Exceptional
Mar 21, 2025
Muy buena opción de hospedaje en San Juan
El hotel es sencillo, pero cómodo. Buena relación, calidad -precii
Erika B
Erika B, 1-night trip
10/10 Exceptional
Mar 15, 2025
Jaime
Jaime, 1-night trip
6/10 Good
Mar 13, 2025
Jorelli
Jorelli, 1-night trip
10/10 Exceptional
Feb 13, 2025
Caroline
Caroline, 2-night trip
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