Hotel Villa Maya

3.0 star property
Lakefront hotel in Flores with spa and outdoor pool

Choose dates to view prices

Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, sun loungers
Standard Double Room | 1 bedroom, in-room safe, individually decorated, desk
Reception
Interior entrance
Superior (doble) | 1 bedroom, in-room safe, individually decorated, desk
Escape to Hotel Villa Maya, a family-friendly haven near Lake Petén Itzá. Unwind with a massage at the onsite spa, lounge by the outdoor pool or children's pool, and enjoy sun loungers and pool umbrellas. With free WiFi in public areas, guests appreciate the helpful staff who make this hotel feel like home.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

Triple Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

Superior (doble)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Desk
  • 215 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 323 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001

What's nearby

  • Lake Petén Itzá - 12 min drive - 4.6 km
  • San Miguel & Tayazal - 14 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
  • Maya Mall - 19 min drive - 10.9 km
  • Flores Dock - 21 min drive - 12.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

When visiting Flores, Hotel Villa Maya is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall
  • Dock
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 150.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Does Hotel Villa Maya offer free cancellation for a full refund?

Yes, Hotel Villa Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Maya?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Maya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Villa Maya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Villa Maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Villa Maya?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Villa Maya and nearby?

Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Villa Maya also has a 24-hour fitness center and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Villa Maya?

Yes, there's an onsite restaurant.

Does Hotel Villa Maya have any outdoor private spaces?

Yes, every room features a balcony.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Restaurant
Room
Service staff
Lake
Food
Trails
Excursions
Lake view
Spacious room
Air conditioning

What guests liked

  • Breakfast was great and the buffet was a highlight of the stay. (4 reviews)
  • The pool was amazing, located next to the lake and restaurant, offering a peaceful and relaxing atmosphere. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Staff was very attentive. The hotel was beautiful, serene jungle experience.
2-night trip

10/10

The nature that surrounds the hotel is impressive.
1-night trip

10/10

We love how friendly everyone is and very clean!
1-night trip

10/10

Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
1-night trip

10/10

Bonito hotel
4-night trip

10/10

Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
2-night trip

10/10

Well recommend hotel for sure
2-night trip

10/10

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
1-night trip

10/10

Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
1-night trip

10/10

Beautiful resort. Super friendly staff.
2-night trip

10/10

This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
2-night trip

10/10

Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
1-night trip

10/10

Great place to rest and safe, 5 star property.
1-night trip

10/10

Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
2-night trip

10/10

Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
2-night trip

10/10

This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place! Would definitely stay here again.
1-night trip

10/10

Nice property overlooking a lagoon. The rooms were basic, but clean.
1-night trip

10/10

Excelent secluded hotel with a beautiful lagoon

10/10

Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
2-night trip

10/10

The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
3-night trip

10/10

Everything was amazing
2-night trip

10/10

Perfect place to stay in Flores. Just outside the main island yet secluded and remote feel.
1-night trip

8/10

We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
2-night trip

10/10

Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around
2-night trip

10/10

The hotel its amazing!!!! I want to go back 😊
1-night trip