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Lake Victoria Serena Golf Resort & Spa

5.0 star property
Luxury resort in Kampala with 2 restaurants and golf course

Choose dates to view prices

Located on the shores of Lake Victoria, Lake Victoria Serena Golf Resort & Spa offers a serene retreat. Tee off with golf lessons or unwind at the poolside bar and terrace. Treat yourself to rejuvenating spa treatments, fitness classes, or yoga sessions while kids enjoy supervised childcare activities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
$244 nightly
The total price is $290
Jan 3 - Jan 4, 2026
Total with taxes and fees

Why we love this property

Tranquil spa escape
This resort features a full-service spa with an array of treatments and massages. A sauna, hot tub, and yoga classes provide blissful relaxation.
Luxurious lakeside escape
Marvel at serene lake views from this luxury resort. Lush gardens and a poolside restaurant create a picture-perfect setting for a refined getaway.
Champagne dreams
This luxury resort elevates relaxation with in-room champagne service and 24-hour dining. Turndown service adds charm while the minibar awaits exploration.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Premium bedding
Memory foam bed
Hair dryer
  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Premium bedding
Memory foam bed
Separate bedroom
  • 377 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory foam beds, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Pillow menu
Premium bedding
2 bedrooms
Memory foam bed
Bathrobes
  • 377 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, memory foam beds, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Deluxe Queen Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2

View all photos for Family Apartment

Family Apartment | Premium bedding, memory foam beds, minibar, in-room safe

Family Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Pillow menu
Premium bedding
3 bedrooms
Memory foam bed
Hair dryer
  • 1755 sq ft
  • 3 bedrooms
  • Marina view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Large Twin Beds

View all photos for Family Penthouse

Family Penthouse | Living area | Toys

Family Penthouse

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
  • 3509 sq ft
  • 4 bedrooms
  • Marina view
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

Presidential Suite

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

View all photos for 3 Bedroom Apartment

Premium bedding, memory foam beds, minibar, in-room safe

3 Bedroom Apartment

  • Sleeps 6

View all photos for 4 Bedroom Penthouse

Premium bedding, memory foam beds, minibar, in-room safe

4 Bedroom Penthouse

  • Sleeps 8

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9.4 out of 10, Exceptional, 228 reviews
$164 nightly
The price is $196
Dec 27 - Dec 28
Total with taxes and fees
Kampala Serena Hotel
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About the neighborhood

Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761

What's nearby

  • Lake Victoria Serena Golf Resort & Spa - 3 min walk - 0.3 km
  • Speke Resort and Conference Centre - 7 min drive - 8.1 km
  • Rubaga Cathedral - 18 min drive - 15.4 km
  • Makerere University - 21 min drive - 20.6 km
  • The Acacia Mall - 22 min drive - 21.6 km

Getting around

  • Entebbe Intl. Airport (EBB) - 35 min drive
  • Airport pick-up service

Restaurants

  • ‪Gaucho Grill - ‬9 min drive
  • ‪Marios Restaurant - ‬7 min drive
  • ‪Speke-Munyonyo Resort Main Restaurant - ‬9 min drive
  • ‪Caramel Cafe & Lounge Munyonyo - ‬8 min drive
  • ‪Some Kafunda In Makindye - ‬12 min drive

About this property

Lake Victoria Serena Golf Resort & Spa

A great stay at Lake Victoria Serena Golf Resort & Spa can include a round of golf at the 18-hole course. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and The Citadel Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 outdoor pools, a poolside bar, and a health club.

At a glance

DONE

Hotel size

    • 124 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Children's games
  • Toys
  • Corner guards
  • Fireplace gate
  • Pool gate
  • Stair gate
  • Outlet covers

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Pro golf lessons
  • Golfing nearby
  • Fishing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (29 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Golf caddy on site
  • Golf cart on site
  • Romance packages

Facilities

  • 22 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • Golf course on site
  • 2 outdoor pools
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Serena Maisha Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

The Citadel Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Kigo Bar - Onsite bar.
Lake View Pool Terrace - This poolside café serves light fare only. Guests can enjoy drinks at the bar.
Courtyard Lounge - This bar serves light fare only.
SEA Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 228480 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for UGX 250.0 per day
  • Airport shuttle service for children between the ages of 5 and 13 costs UGX 190400

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Property Registration Number BN222516

Also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Frequently asked questions

Does Lake Victoria Serena Golf Resort & Spa offer free cancellation for a full refund?

Yes, Lake Victoria Serena Golf Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lake Victoria Serena Golf Resort & Spa?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Lake Victoria Serena Golf Resort & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lake Victoria Serena Golf Resort & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Lake Victoria Serena Golf Resort & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is UGX 228480 per person.

What are the check-in and check-out times at Lake Victoria Serena Golf Resort & Spa?

Check-in start time: 12:30 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-out is available.

What is there to do at Lake Victoria Serena Golf Resort & Spa and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Lake Victoria Serena Golf Resort & Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Lake Victoria Serena Golf Resort & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

What's the area around Lake Victoria Serena Golf Resort & Spa like?

Lake Victoria Serena Golf Resort & Spa is located a short 5-minute walk from Lake Victoria Serena Golf Resort & Spa.

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Reviews

Lake Victoria Serena Golf Resort & Spa Reviews

8.4

Very Good

9.4

Cleanliness

7.0

Location

8.4

Staff & service

8.0

Eco-friendliness

8.8

Property conditions & facilities

Reviews

10/10 Exceptional

Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!
Kristen, 3-night trip

4/10 Fair

Cleanness of the room was okey! But old style... Staff were disappointing a bit. Not friendly and asking for service you have to wait for long.
AFRICAWORLD, 2-night trip

10/10 Exceptional

Nice place to go.
Alexander, 1-night trip

10/10 Exceptional

I love this place, always.
Andy, 1-night trip

10/10 Exceptional

Very relaxing environment, and very clean
Maggie, 1-night trip

8/10 Very good

Services were good
David, 2-night trip

6/10 Good

Furniture, Aircon, bathrooms need refurbishment
castro, 1-night trip

8/10 Very good

As reported there above
Yeni, 2-night trip

8/10 Very good

The place is quite , clean Only some of tools and other materials need change Lock card is poor quality
Yeni, 6-night trip

8/10 Very good

Consideration of late check-out for golf player

Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
1-night trip

4/10 Fair

I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Graham, 2-night trip

2/10 Poor

Check out experience
Alaa, 2-night trip

8/10 Very good

Angenehmes und schönes Hotel

Aufenthalt war sehr angenehm und wir fühlten uns sehr wohl. Einzig eine Nacht hatten wir viel Lärm von anderen Zimmern zu ertragen. Das Schwimmbad ist super, der Golfplatz wunderbar gelegen. Das Essen war mehrheitlich gut. Das Hotel selber ist in einer sehr schönen Umgebung mit Blick auf den See.
2-night trip

6/10 Good

Schöne top gepflegte Anlage mit Blick zum Viktoria See.Zimmer gut ausgestattet mit sehr gutem Moskitonetz.Keine Badewanne in Standart Zimmern.Personal leider desinteressiert, keiner grüsst auf dem Weg zum Frühstück, auch beim Frühstück selbst nicht aufmerksam! Der Gipfel war allerdings dass wir bei einem leeren Hotel 100 Dollar zahlen mussten weil wir wegen spätem Abflug länger unser Zimmer behalten wollten. Nicht schön!
3-night trip

4/10 Fair

Not Recommended for International Business

This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Lukshman, 3-night trip

10/10 Exceptional

Some problems to begin - but they got it right.

After a rocky start during the first of 4 days at this hotel, we got all the attention adn service we wanted. Great reaction of hotel management to early and true complaints - and great service for the remaining 3 days. Kids loved the pool and playground, we loved the gardens and setting, and the whole family loved the food. Highly recommended.
Gerhard, 1-night trip

8/10 Very good

Bel hôtel, assez cher mais prestation de qualité

Bel hôtel, assez cher mais prestation de qualité
2-night trip

10/10 Exceptional

So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.
1-night trip

10/10 Exceptional

Beautiful grounds, great view of Lake Victoria. Spa was wonderful, food great.
3-night trip

10/10 Exceptional

This property is an absolute treat! The facility is beautiful, the restaurants are very good,the spa is lovely,the gym is spot on......! We love this place and will definitely be back!!
Amanda, 1-night trip

10/10 Exceptional

Super service and super relaxed but condition 0

Service was magnificent,workers the best,but the condition of the room was 2 Star to me,the shower room,am really sorry but I was in shock,couldn’t believe it was 5 Star
Dennis Nkoola, 1-night trip

6/10 Good

Great hotel but...

Good hotel. Breakfast is a let down though compared to Kampala serena .( this has been the case for years. This time round Paid for deluxe room and got joined twin beds ( not what i paid for really) . It’s a great hotel , management just need to change their attitude on service delivery . When you pay $220 you expect to get your money’s worth. Not a watered service .
1-night trip

6/10 Good

Disappointment

There was a confusion during my check in. I was told by receptionist that hotel reservation team didn't pick up my reservation from Expedia. So, I had to wait when it was finally done. Just try to imagine I booked hotel 10 days in advance!!! So, reservation team couldn't do it within 10 days before my arrival. As a result of this obvious mistake I was given the room in the lowest block allocated very far from main facilities and definitely with the worst view. However, I was told that I'll be moved to the better block and room with better view the next dat after some guests would checked out. It never happened. When I was checking out I asked the same receptionist why I wasn't moved to other room as was promised. I was tod - sorry, we had a wedding....:-))) I wanted to ask, does it mean that you didn't know about the wedding event in your Facilities the day before when you promised to move me to the better room??? I had a problems to get connected to wifi cuz my last name was input in the system with error. So, hotel IT Manager interference was required to solve this issue. Finally it was done. The electrical power card switch at the.room entrance was faulty. So, when I returned back to my room in the evening I was not capable to put on the lite in the room and I had to call to reception for assistance. When Finally one employee arrived to help me, he explained that this switch has a problem and I need to insert the card in a special way pushing it out of the wall..
Alex, 2-night trip

10/10 Exceptional

Oasis in the desert (so to speak).

Generally amazing! Food not so great! Service hit and miss! A few of the staff (young James, for example, top class!) some of the staff, mainly female, could have been more forthcoming. A smile here and there goes a long way!
Benjamin, 2-night trip

4/10 Fair

Hotel needs an up grade

The room smelled like mold the curtains . Were old and dirty. As well as the closets. The staff was very nice. The electricity kept going out numerous times that was very frustrating. The rooms need to be upgraded or the curtains need to be washed a few times a year
altha, 2-night trip