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Hotel Chocolate Carruaje

4.5 star property
Luxury Guanajuato hotel with outdoor pool, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Front of property - Hotel Chocolate Carruaje (Guanajuato)
Reception - Hotel Chocolate Carruaje (Guanajuato)
View from property - Hotel Chocolate Carruaje (Guanajuato)
Breakfast, lunch, dinner served; Mexican cuisine, pool views - Hotel Chocolate Carruaje (Guanajuato)
Front of property - Hotel Chocolate Carruaje (Guanajuato)
Take in the views from the rooftop terrace when you stay at Hotel Chocolate Carruaje. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Spa
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Barbecue grill(s)
  • Free self parking
  • Kids' menu
$47 nightly
The total price is $56
Dec 22 - Dec 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

7.0 out of 10
Good
(4 reviews)

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

In-room safe, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
  • 215 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 172 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Hotel Castillo Santa Cecilia
  • Pool
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  • Free WiFi
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7.6 out of 10, Good, 2,101 reviews
$37 nightly
The price is $45
Dec 15 - Dec 16
Total with taxes and fees
Hotel Castillo Santa Cecilia
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About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Macrocenter I - 3 min walk - 0.3 km
  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 4 min drive - 1.9 km
  • University of Guanajuato - 5 min drive - 2.3 km
  • Juarez Theater - 5 min drive - 1.9 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪Comedor Real - ‬1 min walk
  • ‪Hacienda El Fresno - ‬6 min walk
  • ‪El Trompo de San Javier - ‬1 min walk
  • ‪Restaurante La Huerta Café - ‬5 min walk
  • ‪El Jardín de los Milagros - ‬6 min walk

About this property

Hotel Chocolate Carruaje

Take in the views from the rooftop terrace when you stay at Hotel Chocolate Carruaje. Guests can indulge in hot stone massages, aromatherapy, or mani/pedis, and grab a bite to eat at Las Carretas, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (323 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Las Carretas - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 500 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay

Also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Is there a pool at Hotel Chocolate Carruaje?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Chocolate Carruaje?

Yes, pets are welcome, with a limit of 2 total. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Chocolate Carruaje?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon.

What is there to do at Hotel Chocolate Carruaje and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near Hotel Chocolate Carruaje?

Yes, Las Carretas offers Mexican cuisine and pool views.

What's the area around Hotel Chocolate Carruaje like?

Hotel Chocolate Carruaje is a short 7-minute walk from Macrocenter I and 20 minutes' walk from Alhondiga de Granaditas Museum.

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Reviews

Hotel Chocolate Carruaje Reviews

7.6

Good

8.2

Cleanliness

8.4

Amenities

8.4

Staff & service

8.4

Eco-friendliness

7.4

Property conditions & facilities

Reviews

10/10 Exceptional

Clean Easy acces
miguel, 1-night trip

10/10 Exceptional

Clean rooms and great staff
Deisy, 3-night trip

10/10 Exceptional

Todo excelente
Nancy, 1-night trip

10/10 Exceptional

Excelente
Heriberto, 4-night trip

8/10 Very good

Super
Luz Maria Resendis, 2-night trip

2/10 Poor

They change the property witout telling me
Omar Escobar, 5-night trip

2/10 Poor

Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
faviola, 1-night trip

4/10 Fair

.
Macario, 2-night trip

4/10 Fair

Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
SOONGUN, 1-night trip

8/10 Very good

Un lugar muy tranquilo y limpio. El servicio en general
RODRIGO, 1-night trip

10/10 Exceptional

Ubicación céntrica, fácil llegar, estacionamiento amplio, ideal para familias grandes
Marcela, 2-night trip

2/10 Poor

Al realizar la reservación y elegir la habitación con cama king size en la publicación muestra una habitación con una imagen completamente diferente a lo que te asignan . En realidad nos dieron una habitación con muebles viejos , colchón durísimo ,almohadas que parecían rrellebas de bolas de algodón . Hab. Con olor a humedad y olor a guardado . No engañen al huésped con un servicio que no están ofreciendo . Ya hay más comentarios de esta misma situación publicada por otros huéspedes . La calidad en el servicio es la que hace la diferencia para que un huésped se fidelice con un establecimiento . Nos retiramos del hotel ni una hr. Duramos . El día de ayer escribi y su respuesta fue que la habitación que había elegido en plataforma era con cama king y que fue la que se asignó . Sin embargo la imagen publicada nada que ver con lo físicamente asignado . Lamentablemente no tomamos fotografía porque estábamos muy decepcionados y preferimos retirarnos del establecimiento .
Berenice, 1-night trip

2/10 Poor

En la imagen te vende una habitación que no es y te dan la que ellos quieren
miranda, 1-night trip

4/10 Fair

La zona es agradable
Sergio, 1-night trip

8/10 Very good

Hermosooooo
PALOMA AYALA, 1-night trip

10/10 Exceptional

Un trato amable
victor manuel, 2-night trip

8/10 Very good

Un lugar tranquilo para descansar, un poco descuidado las puertas y ventanas
Uriel, 2-night trip

8/10 Very good

Lo que no me gustó fue el baño, un jabón de muy mala calidad y la cortina del baño es horrible, parece de baños públicos
José María, 2-night trip

10/10 Exceptional

El mejor hotel que pueden visitar
Elida, 2-night trip

8/10 Very good

Todo muy bien, solo que en la reservacion no mencionaron que si llegábamos después de las 6pm se cancelaba, y por esa noche tuvimos que quedarnos en otro hotel a pesar de ta haber reservado, al día siguiente llegamos y todo muy bien.
israel, 2-night trip

8/10 Very good

Buen lugar el inconveniente la alberca es pequaña y no importara ya q lueog la ocupan para clases de natacion y no dejan disfrutarla y no te avisan y deberian tener fumigacion en habitaciones por que encontranos chinches
Anayely, 2-night trip

10/10 Exceptional

La alberca extremadamente fría
Moru, 1-night trip

10/10 Exceptional

Esta muy bonito y limpio
Diana Lorena, 2-night trip

10/10 Exceptional

Excelente servicio
Montserrat, 1-night trip

8/10 Very good

Buena ubicación 👌
Carlos Israel, 3-night trip