Does The Wellington Hotel offer free cancellation for a full refund?

Yes, The Wellington Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at The Wellington Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Wellington Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Wellington Hotel?

No, this inn doesn't have a casino, but Grand Casino Amusements (10-min drive) is nearby.

What is there to do at The Wellington Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes birdwatching. Enjoy amenities like a picnic area and a garden.

Are there restaurants at or near The Wellington Hotel?

Yes, there's an onsite restaurant.

What's the area around The Wellington Hotel like?

The Wellington Hotel is located a short 1-minute walk from Cornwall Area of Outstanding Natural Beauty.

The Wellington Hotel, Penzance: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 11, 2025

Nice

Nice location, our room was adjoining and the ppl next door were very noisy which ruined it a bit. Nice breakfast room was ok but a bit dated. Nice staff

Holly, 1-night trip

6/10 Good

Aug 30, 2025

Staff are nice, room was clean. Wake up every morning with voice of seagulls. One option breakfast which is good

Mina, 2-night trip

8/10 Very good

Jul 31, 2025

Yes, stay was ok, it is a pub at the end of the day. Food was nice. Comfortable room,

Steve, 1-night trip

6/10 Good

Sep 3, 2025

Good location, fine for one night

The location is great and it was great to stop by for one night. The breakfast and service were really friendly. The room we stayed was fine for one night. Could be cleaner (dust). Maybe it was not used for a while. The bathroom probably needs better ventilation as there are some mouldy spots.

Vanessa, 1-night trip

6/10 Good

Jul 4, 2025

Obvious very old but in need of refurbishing. The staff were pleasant. However the bed was well worn and pillows flat. We asked for new pillows but it didn’t happen.

Alan, 2-night trip

8/10 Very good

Jun 29, 2025

Basic village pub with well renovated rooms. Comfy bed. Great shower - strong with lots of hot water. Very clear info back - thorough, clean & tidy. Shower is over the bath. Would be helpful to have a non slip mat in the bath & handles to hold as you climb in & out. Parking outside is 30 mins & return within 2 hrs 8 - 6, except Sundays. Free car park about 3 mins walk away.

Julia, 1-night trip

10/10 Exceptional

Aug 30, 2024

Staff were friendly, free car park near by, shops easy accessible

Lucy, 1-night trip

6/10 Good

Aug 13, 2024

Room.felt damp, breakfast was good..bed was comfortable. Was just ok but quite pricey for an inn.

keeley, 1-night trip

10/10 Exceptional

Sep 22, 2024

All staff were very friendly and accommodating. Rooms were large and clean. There was a variety of delicious food at the hotel and also other options outside. Parking was in a free park a short walk from the hotel which was safe.

Eric, 1-night trip

10/10 Exceptional

Oct 9, 2023

Willington hotel barnstape

Great hotel, excellent staff and services. Room was largevand comfortable, modern bathroom. Restaurant was exceptional.

Christopher, 2-night trip

8/10 Very good

Aug 29, 2023

Great bolt hole to escape Storm Betty middle of our camping holiday. Rooms ok. Breakfast was superb.

Adrian, 1-night trip

8/10 Very good

Jun 25, 2024

Comfortable stay for 1 night. Great staff and good food. Toilet paper and hand gel could be better quality. Very steep stairs especially with luggage.

Paula, 1-night trip

6/10 Good

Jul 12, 2024

Good location.

Good central location. Close to pubs and supermarket. Cape Cornwall within walking distance. Staff very helpful and polite. All of whom were really friendly towards the dogs. Great thank you for that. Hotel itself is best described as rustic and characterful.

3-night trip

8/10 Very good

May 25, 2024

A busy pub but super large and modern room. All quiet by midnight. A very nice breakfast. Helpful staff. Good. No complaints.

michael, 1-night trip

10/10 Exceptional

Aug 2, 2023

A pleasant stay

The rooms were comfortable and clean, The food was excellent. The bar was very busy in the evening. The Wellington Hotel is an old building with charm. your booking in at the bar. We had two rooms one was inside the main building and the other was in a separate building at the back on the same grounds. There was no parking on site and only short-term parking out the front, but at a five-minute walk, you will find 24hr free parking car park.

Andrew, 1-night trip

4/10 Fair

Aug 25, 2024

Business Trips

Staff are friendly, bar was very lively which made the atmosphere great but it seemed to get louder the later it got. Not good when you need to sleep, On arrival I was directed to my room not shown, The room had no towels. but when requested they arrived, No Milk in the room again had to request it. I was a bit disappointed that the room had no shower gel or shampoo, for £125 a night it should do, Breakfast was average. I didn’t eat an evening meal so I can not comment on the food. As a bonus it did have a games room available if you are up for that or have kids with you.

Tony, 1-night trip

4/10 Fair

Aug 21, 2024

Business Trips

Tony, 1-night trip

4/10 Fair

Jul 9, 2024

Tired and Bizarre

Entering the front door with broken pane of glass, boarded, over set the scene. Has had a number of Managers in recent years and getting more tired. Bring your own shower gel or shampoo, as none supplied in the bathroom, although mould was in plentiful supply. Toilet permanently dribbling water, bath tap broken, TV only turned on at the wall to ITV. Remote not working. Evening meal was fine. Breakfast menu with a whole paragraph about the Cost of Living Crisis and other crisis. Choice of tea, coffee OR orange juice, then full English with deep fried sausage OR porridge (in July?) No cereals. Skipped it second day.

P A, 2-night trip

4/10 Fair

Aug 18, 2024

I wish I could say my stay at this hotel was memorable for the right reasons, but unfortunately, it fell short in several areas. Let's start with the room—the carpet smelled like it had been borrowed from a nursing home, with a distinct aroma of dampness and stale urine that was hard to ignore. To make matters worse, there was mould on the bathroom ceiling, which did little to enhance the experience. On the upside, the location is excellent, and the breakfast food was quite good. However, even that had its downside. Breakfast is supposedly served between 08:00 and 09:00, but when we arrived at 08:14, our food didn’t appear until 09:10, with drinks showing up a full five minutes before. That's nearly an hour wait for a meal in the morning—not exactly the kind of start to the day I was hoping for. All in all, this hotel needs more than a bit of TLC before I'd consider staying again.

Hardeep, 1-night trip

2/10 Poor

Jun 2, 2025

I have been throughout the world with Hotels.com and was treated with the utmost decency, respect and kindness by the hotel staff and sadly it’s the first time ever that I am writing such a negative review about the uncouth, course, unprofessional manager at this hotel. She is a DISGRACE to this excellent hotel with the stunning room. I was gutted at her behaviour. Can u believe what that clown did. I ordered a curry and a spoon did not accompany it. Dr Pilcher who is the most amazing human being on the planet was visibly shaken and mortified by her behaviour. He left his food and went and asked her for a spoon and she very rudely demanded that he tell her “please.” Now instead of permanently sitting in that corner screeching with laughter and making a complete fool of herself, her duty was to reprimand her staff for their inefficiency in not providing a spoon. It’s the first time I saw him so embarrassed and complaining. He always see the best in people. She spoilt his holiday mood. Also she made us pay for an upgrade which I didn’t mind but all the hotels upgrade us to top suites for free because I am a valued client of Hotels.com. She very rudely told me , “Well that room is more expensive. I paid £125 but she wanted £10 more which I gladly gave her. It’s obvious that the woman got no class or the sophistication needed to deal with people. It was the most horrible experience ever to deal with someone so cheap. I was wondering what she gets paid for. She did nothing,

Evelyn, 1-night trip

4/10 Fair

Sep 9, 2023

Disappointing. Knew we had an early check out, point blank refused to offer a take out breakfast option, as nearly all hotels will if you are leaving before the “free” breakfast. The room itself was reasonably clean, but stiflingly hot, on a day when it was almost 30degrees, they decided to leave the curtains open all day and let the heat stream in through the full glass door and windows. No fans available, blasé attitude from management about that, and minimal apology when we were charged £10 more for the room, this was an accidental error by staff, but could easily have been missed. The bar staff were lovely, the room was not worth the money, the pub is rough as a badgers proverbial, absolutely would not recommend it. Went somewhere else to eat and speaking to other hospitality staff and locals, this place is an embarrassment to the area. Despite withholding my name on the review, I know the management will know who I am due to email communication before check in. I do not care ….. I absolutely will not be returning, I’d rather sleep in my car

1-night trip

4/10 Fair

Aug 30, 2023

On the plus side, our bedroom was clean as was the bathroom. Similarly, the member of staff who, seemingly on her own, served everyone at breakfast was brisk and efficient. The breakfast options were somewhat limited and the table menu was very prescriptive in asking that no more than one glass of juice or one cup of tea/coffee be taken. The food itself was perfectly adequate. There were a number of negatives, not least no personal toiletries in our room. The main negative was the fact that it was impossible to get a good night's sleep. There was loud thumping music going on until near midnight and then there was conversation outside as people who had been listening to the music did not disperse for another hour or so. At one point, gone 11.00pm, I went downstairs to ask when the music might be stopping as we could not get to sleep. I was told "We have a licence till 12.00". There was no apology, no expression of concern, nothing at all supportive. I really feel that if a hotel is going to let out rooms when it is playing music till almost midnight, it should make it clear on its website and should endeavour to provide a degree of soundproofing. We had paid in advance for three nights but such was our "sleep" problem that we checked out after just one day. The manager was sympathetic, but made no offer of recompense in regard to the two nights we were foregoing, not that he had a legal obligation to do so, but I feel he had a moral responsibility to make some offer.

Ben, 3-night trip

6/10 Good

Nov 8, 2025

Lovely hosts, rooms are dated but very convenient to our appointment. Good if there is a group, would consider if I was down this way again

Stewart, 1-night trip

10/10 Exceptional

Sep 21, 2025

Generally nice all round

Phil, 1-night trip

10/10 Exceptional

Aug 3, 2025

Great staff and time here.

Damien, 1-night trip

The Wellington Hotel

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