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The Ritz-Carlton, Suzhou

5.0 star property
Luxury hotel in Suzhou with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Suzhou

Lobby
Minibar, in-room safe, blackout drapes, iron/ironing board
Exterior
Minibar, in-room safe, blackout drapes, iron/ironing board
Restaurant
When visiting Suzhou, The Ritz-Carlton, Suzhou is a great choice to consider. Guests can splash around at the indoor pool or grab a bite to eat at one of the 3 restaurants. The property is just a short walk to public transportation: Sanxiang Square Station is 12 minutes and Tongjingbei Lu Station is 14 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Free WiFi

Main amenities (10)

  • Housekeeping (on request)
  • 3 restaurants
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Rollaway/extra beds
  • Separate bathtub and shower
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $273
includes taxes & fees
$258 per night
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Panorama Studio Room, Gusu View, King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Panorama Studio Room, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Gusu View, King Bed

Premier Room, Gusu View, King Bed | Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Room, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, Gusu View, Double Beds

Premier Room, Gusu View, Double Beds | Minibar, in-room safe, blackout drapes, iron/ironing board

Premier Room, Gusu View, Double Beds

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Suite, Gusu View, King Bed

Living room

Premier Suite, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Room, Gusu View, Double Beds

Living area

Panorama Room, Gusu View, Double Beds

Highlights

Air conditioning
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
Separate bathtub and shower
  • Sleeps 2
  • 2 Double Beds

View all photos for Panorama Room, Gusu View, King Bed

Living area

Panorama Room, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View, King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, City View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View, Double Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, City View, Double Beds

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, City View, King Bed

Lounge

Club Room, City View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Club Panorama Studio Room, Gusu View, King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Club Panorama Studio Room, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Premier Suite, Gusu View, King Bed

Living room

Club Premier Suite, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, City View, Double Beds

Minibar, in-room safe, blackout drapes, iron/ironing board

Club Room, City View, Double Beds

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Panorama Room, Gusu View, King Bed

Living area

Club Panorama Room, Gusu View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Club Panorama Room, Gusu View, Double Beds

Living area

Club Panorama Room, Gusu View, Double Beds

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Deluxe Suite, City View, King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Club Deluxe Suite, City View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, City View, King Bed

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, City View, King Bed

Highlights

Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, seasonal outdoor pool

Four Seasons Hotel Suzhou

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 16 reviews
The price is $331
includes taxes & fees
$312 per night
Apr 27 - Apr 28
Four Seasons Hotel Suzhou
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About the neighborhood

Map
369 Guangji South Road, Suzhou, Jiangsu, 215000

What's nearby

  • Shantang Street - 4 min drive - 3.6 km
  • Pingjiang Road - 5 min drive - 5.6 km
  • Hanshan Temple - 5 min drive - 4.0 km
  • Suzhou Museum - 6 min drive - 6.4 km
  • Humble Administrator's Garden - 7 min drive - 6.8 km

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Suzhou Railway Station - 18 min drive
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Yixing High-Speed Railway Station - 30 min drive
  • Sanxiang Square Station - 12 min walk
  • Tongjingbei Lu Station - 14 min walk
  • Xihuan Lu Station - 19 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪agogoKTV - ‬3 min walk
  • ‪得胜门 - ‬3 min walk
  • ‪Neighbourhood Holiday Hotel Suzhou - ‬3 min walk
  • ‪轻松驿站咖啡屋 - ‬3 min walk
  • ‪艾大米 - ‬3 min walk

About this property

The Ritz-Carlton, Suzhou

When visiting Suzhou, The Ritz-Carlton, Suzhou is a great choice to consider. Guests can splash around at the indoor pool or grab a bite to eat at one of the 3 restaurants. The property is just a short walk to public transportation: Sanxiang Square Station is 12 minutes and Tongjingbei Lu Station is 14 minutes.

Languages

Chinese (Mandarin)

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Train station shuttle on request (available at scheduled times)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 24-hour room service

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2025
  • 24-hour fitness center
  • An indoor pool
  • Locally-owned & organized tours & activities

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Accessible bathtub
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Meal delivery service

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Children & extra beds

  • Rollaway beds are available for CNY 408.1 per night

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ritz-Carlton, Suzhou Hotel
The Ritz-Carlton, Suzhou Suzhou
The Ritz-Carlton, Suzhou Hotel Suzhou

Frequently asked questions

Is there a pool at The Ritz-Carlton, Suzhou?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Suzhou?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Suzhou?

Yes, there's free self parking.

What are the check-in and check-out times at The Ritz-Carlton, Suzhou?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Ritz-Carlton, Suzhou and nearby?

The Ritz-Carlton, Suzhou has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near The Ritz-Carlton, Suzhou?

Yes, there are 3 onsite restaurants.

What's the area around The Ritz-Carlton, Suzhou like?

The Ritz-Carlton, Suzhou is in Gusu District, a short 15-minute walk from Suzhou Canal Park.

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The Ritz-Carlton, Suzhou Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

10/10

Staff & service

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Seit Yen, 5-night trip