2/10 Poor
Mar 5, 2025
Hotel nightmare on Hotel.com
If i have the opportunity to give no stars i will the Hotel is terrible, booked my reservation on Hotel.com make a payment and print out my receipts. On the to the Hotel i was told i cant check in before Hotel. Com has not called the Hotel. I showed my email and receipts still refusing my check in. The staff weren't helpful and rude. I was very polite and try to show the receptionist my receipts and email she totally ignored me. And speak in my native language not knowing i can here what she said. To ba ya wa ko ra e jade. I felt let down and embarrassed that i have to leave and booked an emergency Hotel around the area for my self that is even more expensive.
I won't recommend this Hotel to anyone please please please Avoid this Hotel for your stay worse nightmare.
Nurudeen
Nurudeen, 1-night trip
