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The Westin Santa Fe, Mexico City

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Santa Fe Center Mall

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Photo gallery for The Westin Santa Fe, Mexico City

Pool
Lobby
Reception
Lounge
Premium bedding, pillowtop beds, in-room safe, individually decorated
In the heart of Mexico City, The Westin Santa Fe offers a luxurious retreat with Heavenly Spa and six on-site restaurants. Enjoy breathtaking views from the rooftop terrace, unwind in the garden or 24-hour gym, and stay connected with high-speed WiFi. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Connecting rooms available
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
$167 nightly
The total price is $200
Jul 4 - Jul 5
Total includes taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Blackout drapes/curtains
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Separate bedroom
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Blackout drapes/curtains
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
HDTV
  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (View)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, sun loungers

Hilton Mexico City Santa Fe

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 1,004 reviews
The price is $146
$122 nightly
$146 total
Total includes taxes and fees
Jul 5 - Jul 6
Hilton Mexico City Santa Fe
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About the neighborhood

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219

What's nearby

  • Tecnologico de Monterrey - Santa Fe - 7 min walk - 0.6 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 19 min walk - 1.6 km
  • KidZania Santa Fe - 2 min drive - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 45 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Mexico City Fortuna Station - 46 min drive
  • Tultitlan Lecheria Station - 47 min drive
  • Santa Fé Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

The Westin Santa Fe, Mexico City features a rooftop terrace and puts you just a 5-minute drive from Santa Fe Center Mall. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with sports massages, facials, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MXN 140 per night)
    • Secured covered onsite valet parking (MXN 180 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • 6 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Smooth flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 1777 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge of MXN 1800

Parking

  • Covered self parking costs MXN 140 per night
  • Covered valet parking costs MXN 180 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Does The Westin Santa Fe, Mexico City offer free cancellation for a full refund?

Yes, The Westin Santa Fe, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Westin Santa Fe, Mexico City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Westin Santa Fe, Mexico City?

Yes. Self parking costs MXN 140 per night. Valet parking costs MXN 180 per night. RV/bus/truck parking is available.

Is airport shuttle service offered by The Westin Santa Fe, Mexico City?

Yes, an airport shuttle is available. The charge is MXN 1777 per vehicle roundtrip.

What are the check-in and check-out times at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 1800. Contactless check-out is available.

What is there to do at The Westin Santa Fe, Mexico City and nearby?

The Westin Santa Fe, Mexico City has a spa and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near The Westin Santa Fe, Mexico City?

Yes, there are 6 onsite restaurants.

What's the area around The Westin Santa Fe, Mexico City like?

The Westin Santa Fe, Mexico City is a short 10-minute walk from Expo Santa Fe Mexico and 16 minutes' walk from Parque La Mexicana.

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The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Restaurant
Room
Location
Spa
Service staff
Food
Breakfast
Internet
Ambience
View

Reviews

10/10

First time staying here, very safe and comfortable
4-night trip

10/10

My kind of hotel, staff is very kind and helpful..
3-night trip

10/10

Good hotel
3-night trip

10/10

The hotel is awesome,
1-night trip

10/10

Great location, lots of restaurants walking distance
1-night trip

10/10

Very nice hotel. The spa and pool area are small but ok
1-night trip

10/10

Great stay! Loved everything, everyone is nice. Will stay there again
3-night trip

10/10

.
1-night trip

10/10

I liked there’s many options to eat around. The hotel is clean and excellent service.
2-night trip

10/10

Modern and comfortable property with superb service standards
3-night trip

10/10

Quiet, clean, well run hotel. Great attention to detail
2-night trip

8/10

The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
6-night trip

10/10

The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
2-night trip

8/10

My wife and I planned a weekend at the westin, just the 2 of us. We choose the Westin cause other times that we had stayed here we had a lovely time. This time was different.

10/10

Perfect
1-night trip

6/10

Very expensive for the bad food and terrible room service
1-night trip

10/10

Perfect
2-night trip

8/10

The hotel is nice . Needs to change carpet on hallway . Stains on it gives bad impression.
3-night trip

8/10

The restaurant was for breakfast so so, a very small buffet and ordering by the menu was bad.
6-night trip

8/10

Everything is great, just the pillows didn’t like.
3-night trip

10/10

Ok
2-night trip

2/10

The valet driver hit my car in the right front tire. The rim is damaged. I called the hotel ay they say they would investigate since they have cameras. I am still waiting for their call. I had a terrible experience!
1-night trip

4/10

The air conditioner did not work correctly
2-night trip

4/10

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
1-night trip

10/10

Excelente lugar, servicio, ubicacion
2-night trip