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Mitsui Garden Hotel Hiroshima

4.0 star property
Hotel with restaurant, near Hiroshima Green Arena

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Photo gallery for Mitsui Garden Hotel Hiroshima

Lounge
Exterior
Lobby sitting area
1 bedroom, in-room safe, desk, laptop workspace
Reception
In the heart of Hiroshima City Centre, Mitsui Garden Hotel Hiroshima offers a sophisticated retreat. Indulge in a delicious buffet breakfast, get pampered at the hair salon, or unwind with high-speed WiFi and multilingual staff on hand.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$53 nightly
The total price is $58
Jun 16 - Jun 17

Room options

Available filters for rooms
Showing 54 of 54 rooms

View all photos for Accessible , 1 bed (+ extra), Non Smoking

Accessible , 1 bed (+ extra), Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Accessible , 1 bed (+ extra), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Sofa Bed

View all photos for Deluxe , 2 beds, Non Smoking

Deluxe , 2 beds, Non Smoking | View from room

Deluxe , 2 beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Smoking (Single Use)

View from room

Standard Double Room, Smoking (Single Use)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite , 2 beds , Non Smoking

Junior Suite , 2 beds , Non Smoking | View from room

Junior Suite , 2 beds , Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Toilet with electronic bidet
Hair dryer
Private bathroom
  • 603 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (Single Use)

View from room

Standard Double Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe , 1 bed King , Non Smoking

Deluxe , 1 bed King , Non Smoking | View from room

Deluxe , 1 bed King , Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Smoking (For 2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room, Smoking (For 2 Adults)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room, Non Smoking (For 2 Adults)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

View from room

Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

View from room

Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

1 bedroom, in-room safe, desk, laptop workspace

Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

View from room

Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 bed Double, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double , Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 bed Double , Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior , 2 beds, Non Smoking

View from room

Superior , 2 beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior , 2 beds (+ extra), Non Smoking

View from room

Superior , 2 beds (+ extra), Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 1 bed Queen , Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 bed Queen , Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Queen, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 bed Queen, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds (+ extra) , Smoking

View from room

Superior , 2 beds (+ extra) , Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Standard , 1 bed Single , Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 bed Single , Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard , 1 bed Single, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 bed Single, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior , 2 beds , Smoking

View from room

Superior , 2 beds , Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Toilet with electronic bidet
Hair dryer
Private bathroom
Shower/tub combination
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Moderate Twin Room With Extra Bed Smoking

  • Sleeps 3

Standard Room Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Moderate Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3

Moderate Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

Moderate Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room Smoking

  • Sleeps 1
  • 1 Double Bed

Moderate Twin + Extra Bed

  • Sleeps 3

Moderate Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

Moderate Twin + Extra Bed Smoking

  • Sleeps 3

Moderate Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 2 Beds , Smoking

Interior

Superior , 2 Beds , Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 2 Beds

Interior

Superior , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 1 Bed Double , Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 Bed Double , Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 Bed Single

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 Bed Single

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard , 1 Bed Double

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 Bed Double

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard , 1 Bed Single , Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 Bed Single , Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard , 1 Bed Queen

1 bedroom, in-room safe, desk, laptop workspace

Standard , 1 Bed Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite , 2 Beds

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite , 2 Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior , 2 Beds (+ Extra) , Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior , 2 Beds (+ Extra) , Smoking

  • Sleeps 3

View all photos for Deluxe , 2 Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible , 1 Bed (+ Extra)

1 bedroom, in-room safe, desk, laptop workspace

Accessible , 1 Bed (+ Extra)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe , 1 Bed King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe , 1 Bed King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior , 2 Beds (+ Extra)

1 bedroom, in-room safe, desk, laptop workspace

Superior , 2 Beds (+ Extra)

  • Sleeps 3

View all photos for Standard , 1 Bed Queen , Smoking

Interior

Standard , 1 Bed Queen , Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Adjoining Superior , 2 Beds (+ Extra)Smoking

1 bedroom, in-room safe, desk, laptop workspace

Adjoining Superior , 2 Beds (+ Extra)Smoking

  • Sleeps 6

View all photos for Adjoining Superior , 2 Beds Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Adjoining Superior , 2 Beds Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Adjoining Superior , 2 Beds (+ Extra)

1 bedroom, in-room safe, desk, laptop workspace

Adjoining Superior , 2 Beds (+ Extra)

  • Sleeps 6

View all photos for Adjoining Superior , 2 Beds Smoking

1 bedroom, in-room safe, desk, laptop workspace

Adjoining Superior , 2 Beds Smoking

  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
9-12 NakaMachi Naka-Ku, Hiroshima, Hiroshima-ken, 730-0037

What's nearby

  • Hiroshima Peace Memorial Park - 7 min walk - 0.6 km
  • Hiroshima Peace Memorial Museum - 7 min walk - 0.6 km
  • Atomic Bomb Dome - 11 min walk - 1.0 km
  • Hiroshima Green Arena - 16 min walk - 1.4 km
  • Mazda Zoom-Zoom Stadium - 3 min drive - 2.4 km

Getting around

  • Iwakuni Airport (IWK) - 38 min drive
  • Hiroshima Airport (HIJ) - 38 min drive
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Yokogawa Station - 4 min drive
  • Hiroshima Station - 29 min walk
  • Fukuro-machi Station - 5 min walk
  • Chuden-mae Station - 7 min walk
  • Hondori Station - 8 min walk

Restaurants

  • ‪コフレール - ‬1 min walk
  • ‪栄家 - ‬1 min walk
  • ‪焼肉かけはし - ‬1 min walk
  • ‪CAFE DI ESPRESSO 珈琲館三井ガーデンホテル広島店 - ‬1 min walk
  • ‪くにまつ 中町店 - ‬1 min walk

About this property

Mitsui Garden Hotel Hiroshima

When you stay at Mitsui Garden Hotel Hiroshima, you'll be just a 5-minute drive from Hiroshima Green Arena and Mazda Zoom-Zoom Stadium. Guests looking for a bite to eat can check out RESTAURANT CONFRERE, which serves breakfast and lunch. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a short walk: Fukuro-machi Station is 5 minutes and Chuden-mae Station is 7 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 281 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee shop
  • Shared microwave

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2016
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

RESTAURANT CONFRERE - This buffet restaurant serves breakfast and lunch.
CAFE DI ESPRESSO - This coffee shop serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children

Parking

  • Self parking costs JPY 1500 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Hiroshima Mitsui Garden Hotel
Mitsui Garden Hiroshima
Mitsui Garden Hiroshima Hotel
Mitsui Garden Hotel Hiroshima
Mitsui Hiroshima Hiroshima
Mitsui Garden Hotel Hiroshima Hotel
Mitsui Garden Hotel Hiroshima Hiroshima
Mitsui Garden Hotel Hiroshima Hotel Hiroshima

Frequently asked questions

Does Mitsui Garden Hotel Hiroshima offer free cancellation for a full refund?

Yes, Mitsui Garden Hotel Hiroshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mitsui Garden Hotel Hiroshima?

Sorry, pets aren't allowed.

Is parking offered on site at Mitsui Garden Hotel Hiroshima?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Mitsui Garden Hotel Hiroshima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

Are there restaurants at or near Mitsui Garden Hotel Hiroshima?

Yes, there's an onsite restaurant, RESTAURANT CONFRERE.

What's the area around Mitsui Garden Hotel Hiroshima like?

Mitsui Garden Hotel Hiroshima is in Hiroshima City Centre, a short 5-minute walk from Fukuro-machi Station and 19 minutes' walk from Hiroshima Green Arena. Travelers say the area is walkable and good for shopping.

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Mitsui Garden Hotel Hiroshima Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Breakfast
Museums
Restaurant
Bathroom
Bed
Amenities

What guests liked

  • Breakfast was consistently praised for its variety, quality, and excellent views. (22 reviews)
  • The property is surrounded by a good selection of restaurants within easy walking distance. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Very good hotel. Great location and helpful staff
2-night trip

10/10

Nice hotel with a really good breakfast buffet. Good view of the city and friendly staff.
1-night trip

10/10

Nice Clean room with a view Great location Sweet 25th floor happy hour
2-night trip

10/10

good hotel. happy to recommend.
1-night trip

10/10

Only had 2 nights, but the hotel was great. Very professional. They have kiosk check in to free up the service people if you needed it so never too long, the free wine and some nibblies between 6 and. 8 pm did go down rather well, and the view from the 25th floor - where the guest lounge is, is amazing.
2-night trip

8/10

Nice & clean hotel, but a bit far from the night-life areas.
2-night trip

10/10

it’s a great hotel. we didn’t spend much time there, but the room was comfortable, the hotel is clean, and it offers snacks and drinks for free during the day which is not common in most places. The view from the 25th floor is also nice.
1-night trip

10/10

The room was small and the beds were on the harder side, but the breakfast was delicious
1-night trip

8/10

Nice Stay at a reasonable price.
2-night trip

8/10

It was good location to visit tourist attractions in the city. Food was good. Staffs were very friendly. But room was relatively small. The bed sagged a bit, so I felt some lower back pain in the morning.
2-night trip

10/10

Great location, walking distance to attractions, very clean with friendly staff
1-night trip

10/10

Great atmosphere and size of the room. Staff were polite and very serviceable. East to get to from hiroshima station.
3-night trip

10/10

Was very close to many locations, staff was lovely and very good customer service. Loved the ongoing complimentary treats in the guest lounge

6/10

Nice place overall but a bit priecy for very very dated bathrooms equipment ...
1-night trip

8/10

overall good
2-night trip

8/10

The hotel is well situated, less than 30 minute walk from Memorial park, Hiroshima Station, shopping, Hiroshima castle tower, ... The views from the 25th floor lounge/restaurant are really nice. Staff was super helpful.
1-night trip

8/10

Nice and calm area, close to restaurants, shopping, transports etc. Nice view over Hiroshima. Clean and room with space. Good value for money.
3-night trip

10/10

Hiroshima’s downtown is extremely busy and parking is a premium. Taxis are a better option. This hotel is an excellent option at an affordable cost. I highly recommend it. Go to breakfast as soon as they open to get a choice table near the window.
1-night trip

10/10

Good stay. Clean . Staff not nice nice and locate close to easy transportation, restaurant and shopping facilities.
2-night trip

10/10

The hotel is conveniently located, within a few minutes of walk to the Peace Memorials Museum and a main shopping street. The room is very functional. Enjoyed the afternoon happy hour. The lounge on the 25th floor has a nice view of the city. The staff is very friendly.
3-night trip

10/10

Room and particularly bathroom is in need of renovation. Very good price though and buffet breakfast was very good with excellent views from the restaurant.
1-night trip

6/10

Average
1-night trip

6/10

Room was a little outdated. The bathroom has a wierd smell to it. Does have some mold in the bath wall.
1-night trip

8/10

The hotel is quite old. The pictures on the website are misleading. Really small room and had a hard time opening our luggage inside the room, but unfortunately I think the size is standard in Japan. The stuff don't really know English well. I was hoping they could help me to make ferry reservation for Miyajima, because I was afraid I would have communication problem. The girl who helped me was very hesitant to help me call. The next day I asked another front desk staff to help me reserve the taxi for next morning for 6:30 am and she said she couldn't reserve it because taxi are busy in the morning. I find it odd, but thankfully there were two taxi outside of the hotel the next morning.
2-night trip

2/10

This property was excellent in all respects, EXCEPT it was uninhabitable due to an over hot room. When I asked at the desk why the air conditioning was not working and could they check it, the response was that “the air conditioning was turned off in the rooms and only the building fan was working. I could leave the bathroom door open and the st would help”. The bathroom was even hotter! We had to jar the room door open with a provided slipper all night in order to get some of the hallway’s cooler air. How can a major hotel be so careless? We got no sleep in this room and were exhausted after our two night stay. Unless you like to sleep in a sauna, I recommend that you DO NOT stay in this hotel if you want a restful experience.
2-night trip