Overall the hotel was nice.
Checkin was easy and the staff were great! The hotel offed some infused water which was nice after a long day of traveling. Sadly it was not consistently there for consumption as we would not see it again until the day we checked out.
Room was nice. Large and not cramped. Layout was a bit different that what we are used to, but very convenient.
The hotel offered complimentary beverages in our fridge, but it was a once and done (we were there for four nights).
One nice thing is service was every other day, when the room was not serviced, the hotel advertised a tree would be planed to help the environment.
Now for the items we didn't like - AC didn't do much. There was a six degree range and it was warm or warmer. So we opened a window to cool down the room.
Also, the bed was like sleeping on a brick. Very hard. Not what I would expect in a four star hotel. Pillows were very soft, but there were only three of them. One more would have been nice. We likely could have requested it, but didn't really see the need for sleeping.
Shower was great, lots of space, hot water (not intermittent hot water), large towels. Toiletries were a bit lacking. We would have liked to have some hand cream/lotion and conditioner in addition to the ONE bottle of shower gel. It smelled great, but not an all in one item...
Very convenient to the bus route. Next to a organic grocery store, it was pricy, but quality cost's money.